Up until now I have been able to recharge my phone successfully. Today when trying to recharge my pre-paid sime i am getting the following message :
"
Sorry, we're unable to process your recharge request. If you're overseas, you can manage your Pre-Paid service by:
visiting m.telstra.com from your internet capable device (this site is unmetered so you won't be charged for usage)
or
dialling #100# on your mobile and pressing send
"
I am recharging from within Australia using an Australian card.