Overview
A few tips for making the most of the Upwork Community Forums. This information should be especially useful for new members of the Upwork Community Forums.
Topics Covered
Your first forum post
Setting up your notifications
Forum Guidelines
Forum Areas
Using the Search Function
Bookmarking Threads and Posts
Forum Software FAQ
Video – A narrated, HD video covering the topics outlined in this post.
**This is video is narrated in English.**
The video is 9 minutes, 48 seconds long.
Video Link: https://www.youtube.com/watch?v=2VasrPyH1q4
Your First Forum Post
If you are reading this, chances are you have just joined the Forums, and have posted your first question. Community members or Community Moderators will eventually respond to your question, so do check back for replies. If those replies have helped you, it's appropriate to respond with a 'thank you', or if needed, you can ask for additional details.
By default, you WILL NOT be notified via email when your question is answered. You will need to turn this feature on. Use the below section to adjust your settings to allow Post response notifications and Private message notifications to show up in your email.
Set up your Notifications
Turn on Email Notifications - Vital (everyone should do this)
Allow Private Messages - Useful, but you don't have to
Notification Settings - Getting too many notifications? Not enough notifications?
To get to this settings area, click the gear icon, which is at the top left area underneath your name. This icon is accessible in most main Forum areas.
Link: Forum Settings
Forum Guidelines - A must read
Before becoming any more active on the forums, it's very important that you become familiar with the Guidelines required for using the Forums. Read this thread NOW:
Link: Upwork Community Forum Guidelines
Overview of the Main Forum Areas
Official Upwork - Upwork Announcements, Community Announcements, Content Corner (Educational content about using Upwork)
Community Discussions - Specific Forums for Freelancers, Clients, Upwork site problems, and the Coffee Break Forum
Job Skill Discussions - Specific Forums for various Skills - Upwork updates this area from time to time
Groups - Regional Forums - Upwork updates this area from time to time
New to Upwork and have a lot of questions? Use the search bar!
That is the large, empty field at the top of most of the Forum areas. Input the topic you want more information about, then click the search icon inside the field. Chances are your question(s) has been already answered in the Forums.
Bookmarking Your Favorite Posts / Threads
If you have been browsing the forums for a couple of days, you have probably found posts or threads that you want to save for future reference. Use the pulldown menu on the right section, top area of each thread or post and from the menu, select Bookmark.
To view / manage your Bookmarks:
Go to My Settings > Subscriptions & Notifications.
Click My Bookmarks.
You can click a bookmark to go to the item.
To delete a bookmark, click the check box for the bookmark and click Bookmark Options > Delete Selected Bookmarks.
Forum Software FAQ
Want to know more tricks related to using the Forums? There is a detailed help section that covers several other aspects of the forums.
Link: Community Forum FAQ
Note: This is a generic FAQ related to the Forum software. Not all features that this FAQ covers are available in the Upwork Community Forums.