hey i cant install my HPSIM after i uninstalled it for the reasen of changing domain. now when i install it again i get this in my og file: HPSIM.log
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[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>CheckForInstalledIM7()
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>Initialize()
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>URIDecode(sURI[D:\HPSIM\WIN])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>FindConfigFiles(sFolder[D:\HPSIM\WIN\hpsim] nType[2] aArray[object])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsim\win\hpsim\hpsim.icf] nType[2])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>FindConfigFiles(sFolder[D:\HPSIM\WIN\..\..\hpsimicf] nType[2] aArray[object])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\hpsimad.icf] nType[2])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not installable
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\openSSH.icf] nType[2])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\rsswm.icf] nType[2])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\sqlexpr.icf] nType[2])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\sysmgmt.icf] nType[2])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\vcrep.icf] nType[2])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\wmimap.icf] nType[2])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>FindConfigFiles(sFolder[D:\HPSIM\WIN\hpsim] nType[1] aArray[object])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsim\win\hpsim\hpsim.icf] nType[1])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>FindConfigFiles(sFolder[D:\HPSIM\WIN\..\..\hpsimicf] nType[1] aArray[object])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\hpsimad.icf] nType[1])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\openSSH.icf] nType[1])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\rsswm.icf] nType[1])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\sqlexpr.icf] nType[1])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\sysmgmt.icf] nType[1])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\vcrep.icf] nType[1])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not installable
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\wmimap.icf] nType[1])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not installable
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>CfgSort(obj1[object] obj2[object])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>FindConfigFiles(sFolder[D:\HPSIM\WIN\..\..\hpsimicf] nType[16] aArray[object])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\hpsimad.icf] nType[16])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\openSSH.icf] nType[16])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\rsswm.icf] nType[16])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\sqlexpr.icf] nType[16])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\sysmgmt.icf] nType[16])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\vcrep.icf] nType[16])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>LoadConfigFileType(sFileName[D:\hpsimicf\wmimap.icf] nType[16])
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>WARNING - not an Install Shell component
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>Load: res://D:\HPSIM\WIN\SETUP.EXE/content\startup.htm
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>buildDocumentationSelect()
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>window_onload()
[Sun Jan 15 15:04:12 UTC+0100 2017]Install Shell:<DEBUG>AvailComponents()
[Sun Jan 15 15:04:14 UTC+0100 2017]Install Shell:<DEBUG>btnNext_onclick()
[Sun Jan 15 15:04:14 UTC+0100 2017]Install Shell:<DEBUG>CheckPrereqs()
[Sun Jan 15 15:04:14 UTC+0100 2017]Install Shell:<DEBUG>Load: res://D:\HPSIM\WIN\SETUP.EXE/content\syscheck.htm
[Sun Jan 15 15:04:14 UTC+0100 2017]Install Shell:<DEBUG>buildDocumentationSelect()
[Sun Jan 15 15:04:14 UTC+0100 2017]Install Shell:<DEBUG>window_onload()
[Sun Jan 15 15:04:14 UTC+0100 2017]Install Shell:<DEBUG>buildJVMFileList()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>inspectSystem()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>installPreInstallComponents()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>checkForPreviousHPSIM()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>IsValidOracleServer()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>IsValidSQLServer()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>Load: res://D:\HPSIM\WIN\SETUP.EXE/content\account-credentials.htm
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>buildDocumentationSelect()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>window_onload()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>isDefaultInstanceName(instName[HPSIM])
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>populateInstanceSelectionType()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>getSQLInstances()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>populateDBInstances()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>btnSQL_onclick()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>populateInstanceSelectionType()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>getSQLInstances()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>populateDBInstances()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>existingInstanceNameClick()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>populateInstanceSelectionType()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>getSQLInstances()
[Sun Jan 15 15:04:36 UTC+0100 2017]Install Shell:<DEBUG>populateDBInstances()
[Sun Jan 15 15:04:42 UTC+0100 2017]Install Shell:<DEBUG>btnNext_onclick()
[Sun Jan 15 15:04:42 UTC+0100 2017]Install Shell:<DEBUG>saveDBType()
[Sun Jan 15 15:04:42 UTC+0100 2017]Install Shell:<DEBUG>validDBInformation()
[Sun Jan 15 15:04:42 UTC+0100 2017]Install Shell:<DEBUG>isDefaultInstanceName(instName[MSSQLSERVER])
[Sun Jan 15 15:04:42 UTC+0100 2017]Install Shell:<DEBUG>IsMSDEInstance(sInstanceName[MSSQLSERVER])
[Sun Jan 15 15:04:42 UTC+0100 2017]Install Shell:<DEBUG>CheckDBServer(fnComplete[function])
[Sun Jan 15 15:04:42 UTC+0100 2017]Install Shell:<DEBUG>IsWinXP()
[Sun Jan 15 15:04:43 UTC+0100 2017]Install Shell:<DEBUG>isDefaultInstanceName(instName[MSSQLSERVER])
[Sun Jan 15 15:04:43 UTC+0100 2017]Install Shell:<DEBUG>CheckDBHost: cmd /c cd C:\InstallTemp & set JAVA_HOME=.\jre & set PATH=.\ & .\jre\bin\java -cp ".;.\jtds-1.2.jar" sql/SQLServer -h "SRV1" -pn "1433" -db "master" -u "%65%100%109%105%110%105%115%116%114%97%116%111%114" -dm "JJ" -debug
[Sun Jan 15 15:04:43 UTC+0100 2017]Install Shell:<DEBUG>CheckDBServerComplete()
[Sun Jan 15 15:04:43 UTC+0100 2017]Install Shell:<DEBUG>Return code : 32768
[Sun Jan 15 15:04:43 UTC+0100 2017]Install Shell:<DEBUG>CheckDBServerCompleted(dwRet[32768])
[Sun Jan 15 15:04:49 UTC+0100 2017]Install Shell:<DEBUG>window_onunload()
[Sun Jan 15 15:04:49 UTC+0100 2017]Install Shell:<DEBUG>Load: res://D:\HPSIM\WIN\SETUP.EXE/installshell.htm
[Sun Jan 15 15:04:49 UTC+0100 2017]Install Shell:<DEBUG>Load: res://D:\HPSIM\WIN\SETUP.EXE/banner.htm
[Sun Jan 15 15:04:49 UTC+0100 2017]Install Shell:<DEBUG>window_onload()
[Sun Jan 15 15:04:49 UTC+0100 2017]Install Shell:<DEBUG>sysErr:Exception:-2146827831 Unknown runtime error
[Sun Jan 15 15:04:50 UTC+0100 2017]Install Shell:<DEBUG>window_onunload()
[Sun Jan 15 15:04:50 UTC+0100 2017]Install Shell:<DEBUG>Load: res://D:\HPSIM\WIN\SETUP.EXE/installshell.htm
[Sun Jan 15 15:04:50 UTC+0100 2017]Install Shell:<DEBUG>Load: res://D:\HPSIM\WIN\SETUP.EXE/banner.htm
[Sun Jan 15 15:04:50 UTC+0100 2017]Install Shell:<DEBUG>window_onload()
[Sun Jan 15 15:04:50 UTC+0100 2017]Install Shell:<DEBUG>sysErr:Exception:-2146827831 Unknown runtime error
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if this is not helping much i can tell when im trying to install the HPSIM, it says after i sat the administrator and domain in it says, this page cant be displayed: res://D:\HPSIM\WIN\SETUP.EXE/ look at first screenshot
then i press ctrl + f5 to reload the site and then it is completly white and in the top it writes: res://D:\HPSIM\WIN\SETUP.EXE/installshell.htm look at second screenshot
any ideas?