Bug Reporting Tools List. In the Software Development Life Cycle tracking and finding bugs is one of the most important step. Without this step a software is not complete. It is a big deal to track, manage and solve every kind of bugs to build a perfect app. There are many bug tracking systems available in the market. Still choosing a right bug reporting software is not an easy job. You should consider a lot of things based on your project requirement. There are also few bug tracking systems which not only tracks the bug but also manages the full software and does various other tasks also.
Why use bug tracking tool ?
There are a lot of reasons for using bug tracking system. The reasons are listed below
Find out the issues earlier
Find all the issues in the application
Deliver the right app at the first attempt itself
Prioritize the issues and work on that
Deliver what the right app and make the customers happy
Flow of Bug tracking
A bug tracker workflow goes in the following order
Capturing – Captures the bugs and issues
Recording – Records the issue for the team to decide about the issue
Accountability – Finds out who is responsible for the issue. This will help in forward progress
Prioritization – The team will prioritize the issue and work on that
Resolving – Finds a solution for the issue
Reviewing – A cross check is again done to finalize whether the issue is fixed correctly
Essentials for a bug tracking software
There are few features which are must for any bug tracking system
Documenting facility
Assigning
Workflow
History
Reports
Storage and retrieval
Are you looking for best bug tracking system ?
Here in this article we are going to make it easy for you to select a bug tracker that suits your need. We have listed few of the top bug tracking tools with its features.
Bugzilla
Bugzilla is one of the premium server software that helps in software development management. Bugzilla is developed by Mozilla foundation as a open source software and it is a powerful tool to manage the software development process. It allows to track the bugs and errors more efficiently. Bugzilla is rich in its features such as advanced search facility, bug lists in various formats, report generation, filing of bugs by mail, automatic detection of duplicate bugs and others.
Features
Bugzilla reached great heights in a short span of time because of its rich features
Has optimized structure of database that increases the scalability and performance
High security
Advanced query tool
Email notification facility and allows users to add email id’s to their profile
Best permission systems
Bugzilla increases the quality of the product and in turn improves the customer satisfaction. This bug tracking software is used by many of the top rated companies like Facebook, Mozilla, Apache, NASA, RedHat, etc.
Redmine
Redmine is a free bug tracking tool and open source and most commonly used web based software management. It is written using the Ruby On Rails framework which supports cross platforms and multiple databases. It is integrated with Source Code Management (SCM) systems.
Features
The major features of this bug tracking tool includes the following
Flexible bug tracking system
Role based access control
Handles multiple projects at the same time
Gantt chart and calendar provides pictorial representation of the project
File and document management
Email notifications
Multiple languages
Multiple platforms with multiple databases
Create task and sub task to categorize the issues in the project
All the features are available only for the registered users. There is an online demo of Redmine available in the site.
Trac
Trac is a web based free bug tracking tool and an open source software written in Python. Trac is developed by Edgewall Software as the superior version of Wiki and is used as a bug and issue tracking system for software development projects. It is so simple and easy to use. It offers a minimalistic approach towards software management. It supports multiple platforms like Linux, Unix, Mac OS X and Windows. The issues or bugs in Trac are called tickets. The ticket management system in Trac is also used as defect management.
Features
Convenient reporting system
Wiki mark up in issue descriptions
Timeline history
Roadmap and milestones
Multi Plugins
Creates links
Seamless integration between bugs, files and Wiki pages
Mantis
Mantis is one of the reputed open source web based bug tracking system. This is written in PHP framework and works with multiple databases like MS SQL, MY SQL, PostgreSQL and more. Mantis is a very simple and easy to use tool. Mantis is what you need for your software development management. It has a lot of good features in it. Mantis also has a mobile version along with its web application. This software is best suited for any small and medium sized company. Mantis follows a multi level hierarchy as mentioned below
Projects à Sub Projects à Categories à Bugs
Features
Cheaper software
Customizable issue pages
Generates reports with graphs and charts
Advanced search and filter options
Easy installation
Change history of issues
Unlimited number of users
Time tracking
Handles multiple projects
Custom fields
Source code integration
RSS feeds
Roadmaps
Email notifications
Multi DBMS support
Assistance and support for mobile devices
Chat option
JIRA
JIRA is primarily an incident management tool but most commonly it is used as a bug tracking tool. It is a reputed J2EE based bug tracking and software management tool. It offers a simple way to track issues and manage them. JIRA has a lot of advanced features and one special feature is its easy integration with code development environments.
Features
Supports many Add ins
Maintain records
Report generation
Excellent workflow
Mobile integration
Easy integration with code development environment
Supports agile projects
Helpdesk
Request Tracker
Request tracker which is also known as RT is an enterprise grade software which helps a group of people to efficiently manage tasks and issues. This tool is also used as a Help desk system, project management system, NOC ticketing, CRM and software development. This tool actually connects the different departments in an organization through its functions and features.
Features
Mobile optimized interface
Dashboards
Email integration
Command line
Provides relationship graphs
Rich text editing
Easy customization of themes
Easy branding
The Bug Genie
It is an excellent project management and issue tracking tool. This system is written in PHP framework and it is a more friendly tool which is easy to use. It also deals with defect management system. The Bug Genie works in multiple platforms and has multiple databases. It also contains multiple language system. The Bug Genie is not a free tool. But a free trial of this tool is available.
Features
Integration with many SCM systems
Issue tracking mechanism
Integrated Wiki
Easy installation
User reports
Supports Multiple languages
eTraxis
eTraxis is yet another powerful web based tracking tool that can be used to track bugs and do more than that. This system is developed in a PHP framework and supports multiple databases like My SQL, MS SQL, Oracle and others. The important attraction of this software is the flexibility that the tool offers to its users. The users can customize the workflow of the tool for tracking purpose. These customized workflows are called as templates and are more handy to use. This system serves as a bug tracker, help desk and a CRM system. This is not a free tool but a trial version is available for the users.
Features
Comprehensive email alerts
Detailed History
Filtering and commenting on the issues
Supports attachments in issue
Flexible permissions
Handles multiple projects
Unlimited number of users
Create n number of workflows and customize it as per their requirement
Easy integration with users’ existing tools and workflow
BugNet
BugNet is another open source issue management tool which is written using ASP.NET and supports multiple databases. The tool is easy to deploy and is scalable. It has all the major features of other bug tracking tools like creating projects, managing the projects, detecting the issues and tracking them.
Features
GPL licensed web based tool
Supports Multiple databases and multiple projects
Milestone management
Good security
Online chat
Email alerts
Easy navigation
Customization of fields
Reports about the issue
Issue capture
Exceptional
Exceptional is a premium bug tracking tool which was launched in the year 2008. It will help you to track and manage the bugs or issues within the web application. It offers real time reports and offers all kind of information you need to fix the issue. It provides a stable platform for tracking and reporting issues in the application.
Features
Supports multiple databases
Data filtering for security
Real time notifications via SMS, Email and web hooks
Captures custom data
History
Manage multiple projects
Give comments for errors
Sifter
Sifter is yet another important tracking tool which requires very less configuration. This tracking tool is used by many top rated organizations. It will help you to deliver high quality end product. It does not require more coded configuration and helps you to track and manage the projects in an easy way.
The important features of this tool includes the following:
This tool has a project dashboard which gives a quick overview of all the projects and tasks.
The milestones of the tool lets you to know the due dates and keep track of the progress of the project.
It automatically provides a daily summary each morning of the previous day’s activity.
BugHerd
BugHerd is the most simplest bug tracking tool that is most commonly used by the developers. It helps to capture client feedback, track, manage and resolve the issues in a simple and easy way. There is no complicated setup. Just input the issue and this tool will convert it into reports with all the information needed to resolve the issue within few seconds.
Features
Easy to use interface
Direct links
Inline tagging
Browser extension
File attachments to the issue
Visual bug reports
Full selector data
Automatic capture client
Real time discussions
FogBugz
FogBugz is specially built to track the bugs in every phase of the software development process. In this tool the bugs or issues are called ‘Cases’. It provides a easy workflow to list, manage and solve the cases. With the advanced project management features of this tool you can get a detailed outline of the project and set up milestones. Other than bug tracking this tool can be used for CRM, discussion forum and evidence based scheduling.
Features
Allows to create Wikis
Customizable case lists
Source code integration
Automatic reporting of cases
Scheduling functions like timeline chart, detailed picture of the project
Incorporate user feedback
Integrates with users email
Filters and sorts the issues
LogDigger
LogDigger comes with a set of tools to capture errors and bugs of the applications easily for your Java applications. It is an user friendly tool which will help you to classify and get detailed reports of the errors. Whatever may be the kind of Java framework you use, it will work excellently for it. It has an engaging User Interface which will help you to learn the tool with no hassles.
Features
Instant notifications about the report level logs and context
Build custom modules via HTTP POST and sends it to BugDigger
Works with any Java web development framework
Provides in depth error knowledge
No need for external error logging server
Pivotal tracker
Pivotal tracker is a web based bug tracking tool which is more commonly used by the people who follow agile methodology. The user interface of this tool is very friendly. This tool works in a sequential manner that breaks your projects into smaller sections, find out the complexity of each section and then prioritize it.
Features
Unique issue number
Comprehensive API and more Add-ons
Uses charts to represent data
Simple workflow
Conclusion
The above listed are the most commonly used bug tracking tools. You might find that the main objective of all the tools is not only bug tracking. This is because bug tracking cannot be done as a separate activity without taking the other aspects of the project into consideration. Thus bug tracking becomes a part of these tools in addition to other activities. There are also lot of other tools available for bug tracking.
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