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I recently worked with a client of mine, who works as a professional consultant in her area of work. She asked if I could implement a Q&A system, or a FAQ page, to be exact. I said, "Sure, we can just create a page and paste the questions and answers...

If you have a website that deals with clients, customers or the public in general, there is bound to be a need for the FAQ page. The FAQ page deals with questions that are asked repeatedly. These common questions are roped together and placed in this...

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Question: How can you make your website work better for you and your business? Answer: By having a well-developed Frequently Asked Questions (FAQ) section. FAQ offers a low-effort, high reward means of improving your website’s credibility, not to mention...

This is an article from 2008, from HowStuffWorks. It was published prior to the Russian professional trolls, starting in 2013 or so.  But Russian trolls seem to have a copy of this at their fingertips.  They’ve used every single technique listed here...