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San Francisco — What a week! Google Cloud Next ‘17 has come to the end, but really, it’s just the beginning. We welcomed 10,000+ attendees including customers, partners, developers, IT leaders, engineers, press, analysts, cloud enthusiasts (and skeptics...

What happened here last week? Well besides the below select 32 videos, posts and shows, we released a new UWP App, woot! Check out more information here, Announcing the new Channel 9 UWP App Get to Know VFI Jonathan Friebert, Director External Affairs...

Here come the Bots A few years ago, the Gartner Group forecasted that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human (Gartner 2011).  So let’s have a look at bots. Part 1 explores What are...

Data Sparks Discovery: The 2016 NFAIS Annual Conference By Donald T. Hawkins  Freelance Conference Blogger and Editor  <dthawkins@verizon.net> Note: A summary of this article appeared in the April 2016 issue of Against The Grain v28 #2 on Page...

Machine learning is creating a foothold in the business world, especially when it comes to innovative digital experience, and Web Content Management (WCM) players are diving headfirst into machine learning in the aim of supporting a smart experience...