Blog.zoomint.com

Blog ZOOM Int. The company has received world-class customer satisfaction honors and an 82%+ net promoter score from analysts, 1500+ customers...

What’s new on Blog.zoomint.com: Check updates and related news right now. This site’s feed is stale or rarely updated (or it might be broken for a reason), but you may check related news or Blog.zoomint.com popular pages instead. It is generally safe for browsing, so you may click any item to proceed to the site.

News, stories and media buzz related to Blog ZOOM Int

Subscribe to related news

Three Steps for Customer Service Excellence
via execsintheknow

The following is a guest blog by Jaime Bailey, Vice President Marketing at Virtual Hold Technology (VHT). For more information on VHT, please visit their website. Putting the customer first is nothing new, but service excellence is becoming more competitive...
Customer Experience Perspectives: An Interview with Annette Franz Gleneicki
via opexlearning

The post Customer Experience Perspectives: An Interview with Annette Franz Gleneicki appeared first on shmula. We’re pleased to have Annette Franz Gleneicki share with us her perspective on several questions that keep customer experience...
The Loyalty Of All Things: How The Internet of Things is Impacting Loyalty Programs
via snipp

About 6.4 billion “things” are currently connected to the internet, and Gartner predicts that this number will reach 20.8 billion by 2020. Not only are there a greater number of devices being connected to the Internet, there are a greater variety as...
Mobile Technology News, December 11, 2014
via digitalworkshed

As developers for tablets and smartphones we like to keep abreast of the latest mobile technology developments . This is a daily digest of mobile development and related technology news gathered from the BBC, the New York Times, New Scientist and the...
Mike Cohen Travel – Myrtle Beach
via montrealjewishmagazine

For many years now my family I have contemplated a summer vacation in Myrtle Beach (www.visitMyrtleBeach.com), dubbed “the jewel of South Carolina.” In early winter, we had a family meeting and decided that the time had come to finally experience a week...

Blog.zoomint.com popular pages

Using Speech Analytics in Call Center Agent Training

Speech analytics can listen for the tone of voice used during a call. It can detect sentiments, emotional states of the caller such as frustrated or angry. It can listen for unusual silences that shou...
Speech Analytics and Customer Loyalty

With the ability to increase revenue and customer loyalty and to provide direct and relevant feedback to other areas of the enterprise, investments in speech analytics are expected to expand by nearly...

Measuring the CX, Chatbots and Customer Journey.

#FridayFive: Four ways to measure the Customer Experience properly, customer journey blind spots, and should you care about AI chatbots yet?