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  • Enjoy our FREE, full whitepaper, “How to Make Your CRM Appealing to Both Boomers & Millennials:” To be successful, software needs to be developed with the end user in mind. Software developed in the 1990s was tailored to the Baby Boomer and Generation...

  • When our sales team is in the early stages with potential customers, one of the first lengthy discussions is about who should be in the room and part of the CRM selection team. These are the folks who mull over what’s important and what’s not in the...

  • Guavus notes the importance of analytics to CRM Customer relationship management has always been a serious subject for mobile operators. As in most markets around the world, the wireless communications space often has more competitors than other communication...

  • Is the data you hold in your CRM system reliable? Can you segment your data easily? Can you produce accurate reports without manual intervention? You are not alone – despite implementing a new CRM solution, many businesses still face the same problems...

  • Just SMAC IT
    via computer.financialexpress

    The enterprise software vendors are reforming their strategies to align their business with various aspects of SMAC, which is now having an unprecedented impact on the industry By Heena Jhingan Despite umpteen challenges, the enterprise software segment...

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