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Most people shop online to find lower prices, right? I mean, let’s look at the research. A study from eMarketer.com suggests that 38% of people shop online because of lower prices. Forrester also found that 27% of consumers will&nbsp...

eCommerce ERP CRM | Digital Marketing Agency - At the present time, the web development industry is flooded with several software platforms, frameworks, & technologies. Businesses are free to pick the one which can fulfill their needs competently...

TOP CUSTOMER SERVICE AND BUSINESS ARTICLES Each week I read a number of customer service articles from various online resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think...

This post was originally published on the FCR blog on November 20, 2015.  Click here to read the original. Credit: Jeremy Watkin Last month I wrote a series of posts titled “Extraordinary Service We Don’t Deserve” and praised several companies for...

Job Description * SUMMARY* The *Military Game Advisor* provides outstanding customer service experiences in military base stores using elements of GameStop's buy, sell, trade, and reservation business model, /The Circle of Life./Working under direct...