Inventory & Order Management
If you sell in more than one marketplace (including your own website), keeping track of your overall inventory levels can get very tricky very quickly. If you oversell inventory, you upset customers and are on the fast track to getting your Amazon account suspended. And if you undersell, you have lost out on sales. So you need to have real-time inventory numbers to manage inventory by channel, giving you the ability to replenish FBA quickly (if needed) or place new product orders with your suppliers if you are running out on critical selection.
Key Issues to Consider
There is much variation across inventory/order management companies: some charge a percentage of sales, while others charge on a basis of the number of orders processed. Some incorporate sophisticated analytics and purchase order management tools, while others incorporate some listings functionality, repricers, accounting software integration and shipping rate optimization tools. Furthermore, not all marketplaces can be handled by each inventory/order management tool today, so careful due diligence on such centrally critical software is necessary for the individual business owner: what’s included, what’s not? How much automation of which steps can the software do? How much flexibility do you have to roll into or out of the software? How long is the on-boarding process, and what “house-in-order” steps are required of you to get started?
Name
Channel Served
Phone
Contact
BalanceMaxx
Amazon
(262) 536-0057
Email
Brightpearl
Multichannel
(888) 320-5069
Contact Form
Browntape
Multichannel
(+91) 95954 62102
Email
Ecomdash
multichannel
(704) 687–8067
Email
Etailsolutions
Multichannel
(855) 840-8400
Email
Fillz
Multichannel
(855) 655-6441
Email
Getcarta
Multichannel
(800) 377-9202
Email
Linnworks
Multichannel
(+4420) 3651-7045
Email
Monsoon Commerce
Multichannel
(800) 520-2294
Contact Form
Orderhive
Multichannel
(888) 878-5538
Email
Ordoro
Multichannel
(512) 271-9453
Email
Retailops
Multichannel
(855) 294-8383
Email
Salesdash
FBA only
n/a
Contact Form
Selleractive
Multichannel
(800) 545-7385
Email
Sellercloud
Multichannel
(888) 315-6652
Email
Sellerexpress
Multichannel
(028) 7136-3727
Contact Form
Skubana
Multichannel
(917) 769-3260
Email
Solid Commerce
Multichannel
(800) 750-7617
Email
Stitchlabs
Multichannel
n/a
Email
Volo
Multichannel
44(0) 207 268 3045
Contact Form
Multichannel Selling Solutions
For a seller looking to build and house its listings data in one place, as well as to coordinate inventory across multiple marketplaces, the Multichannel Sales Solution providers offer a suitable solution.
Key Issues to Consider
While the combined use of a listing solution and an Inventory Management / Order Management solution may be appropriate for some sellers, other sellers solve the listing-inventory-order issue using one company to handle listings and inventory, while also working with an order processing partner. For sellers using this second option, the companies below offer support to multi-channel sellers, getting their listings and inventory organized and pushed out to various sales channels.
Name
Channel Served
Phone
Contact
Channel Advisor
Multichannel
n/a
Contact Form
Channel Unity
Multichannel
n/a
Contact Form
M2E Pro
Multichannel
(408) 520-9775
n/a
Retail Tower
Multichannel
n/a
Contact Form
Sellbrite
Multichannel
n/a
Contact Form
SureDone
Multichannel
n/a
Contact Form
Shipping Services & Providers
While many Amazon sellers are 100% FBA sellers, using Amazon’s UPS Ground program for inbound shipping to Amazon’s fulfillment centers, anything beyond that model will require shopping for shipping solutions.
Key Issues to Consider
The price of shipping the same 1-pound package can vary widely across the major carriers, so it’s ideal to incorporate some sort of rate shopping to make sure that package is inexpensive to ship, yet arrives within the expected delivery window. Furthermore, it’s useful to evaluate if some of your products can be packaged differently in order to qualify for lower-priced shipping options.
Name
Channel Served
Phone
Contact
Endicia
Multichannel
(800) 576-3279
Contact Form
Ordoro
Multichannel
(512) 271-9453
Email
Parcel Hub
Multichannel
0808 168 6013
Contact Form
ShipperHQ
Multichannel
(614) 526-9534
Email
ShipStation
Multichannel
(512) 485-4282
Contact Form
Shipworks
Multichannel
(800) 952-7784
Contact Form
Trulycommerce
Multichannel
(888) 864-8151
Email
Deliv.Co
Multichannel
n/a
Contact Form
Postmates
Multichannel
(800) 882-6106
Email
Shyp
Multichannel
n/a
Email
Stamps.Com
Multichannel
(855) 889-7867
Contact Form
Shippo
Multichannel
(555) 341-9393
Contact Form
Ordercup
Multichannel
(877) 240-3545
Email
Shiphero
Multichannel
(877) 671-6011
Email
Shiplark
multichannel
(877) 753-5373
Contact Form
ShippingEasy
Multichannel
(855) 202-2275
Contact Form
Shiprobot
Multichannel
(888) 750-8286
Contact Form
Shiprush
Multichannel
(206) 812-7874
Email
Teapplix
Multichannel
(650) 516-6058
Contact Form
Trueship
Multichannel
(877) 818-7447
Contact Form
Third-Party Logistics (3PL)
Do you pride yourself on moving into bigger warehouses every couple of years, all because your business keeps growing? Are you spending more and more of your time managing your warehouse (staff, equipment, operations), rather than building your business? You probably didn’t become an entrepreneur in order to become an expert on the intricacies of managing a warehouse.
Key Issues to Consider
While competitively-priced 3PLs can be more expensive than the out-of-pocket costs of running your own warehouse, your most precious asset is your time to spend on building your business. So be prepared to spend a little more on warehousing through a 3PL in order to free yourself up from all of the headaches a warehouse often brings a small business owner.
Not all 3PLs are equally experienced at FBA prep, polybagging, bundling and kitting – so do your research carefully, and talk with case study clients that the 3PL provides. Also expect some transition period up front as you train the 3PL employees on exactly the process you want for your order processing.
Name
Channel Served
Phone
Contact
Newgistics
Multichannel
(877) 860-5997
Email
Pnpline
Multichannel
(201) 580-2681
Email
Prep It Pack It Ship It
FBA only
(760) 576-4404
Email
Prep Label Box
FBA only
(866) 964-2867
Email
Prime Zero Prerp
FBA only
n/a
Conact Form
SellTecPrep
FBA only
(406) 320-0079
Email
SM Operators
Multichannel
(866) 757-1377
Email
Swan Packaging Fulfillment
Multichannel
(973) 790-8417
Email
Transtrade
Multichannel
(800) 880-8173
Email
Storefeeder
Multichannel
(0843) 523-6610
Email
Ukfulfilment.co.uk
Multichannel
(0843) 523-6520
Contact Form
Wiseloads
Multichannel
n/a
Contact Form