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How well do you know your customers’ buying habits? Recently, we’ve seen a significant change in the way B2B buyers purchase products and services, brought on by new technology and greater access to information through mobile and social channels...

Togo’s is heating up mobile loyalty efforts Sandwich chain Togo’s is revamping its loyalty program by rewarding members with bonus points in exchange for interacting with the brand on social media, showcasing how quick-service restaurant marketers can...

Show Notes Orange is the New Black Groupon’s Messy Business by Kandace Gang of Four North Agency Pampelmoose “Cash on the Pinhead” by Sasha Frere-Jones My Life is Right Recorded Tuesday, August 20th, 2013, and this is episode...

What Does Digital Customer Service Mean to You? These days we live in an ‘always on’ society and business is being carried out all the time, day and night, every day of the week and in every time zone of the world. So providing a customer service whenever...

Author: Martin Cookson, Director of Mobility at Oracle EMEA Normal 0 false false false EN-US X-NONE X-NONE Digital is throwing up new challenges and opportunities for businesses. On the one hand companies face challenges from disruptive ‘digitally...