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Context is everything. There’s nothing more annoying than using a mobile application and being told you need to switch to a different application to communicate with other users or talk to technical support. This often happens when using an application...

The weekend is upon us; let’s wrap up the week gone by. I collect all the items I consider sharing here on a link blog at LinksFromShel; it’s also where I draw some inspiration for blog posts and the material I’ll cover in my podcast. You’re always welcome...

Those of you who follow my blog have come to know that when I learn a product (like Adobe SiteCatalyst), I really get to know it and evangelize it. Back in the 90′s I learned the Lotus Notes enterprise collaboration software and soon became one of the...

www.trionworlds.com/archeage/en/2016/05/19/letter-from-the-community-manager-may-2016/ Greetings friends! My name is Seraphina “Celestrata” Brennan and I’m the Senior Community Manager here on ArcheAge. (If you don’t know that by now, you should totally...

Greetings friends! My name is Seraphina “Celestrata” Brennan and I’m the Senior Community Manager here on ArcheAge. (If you don’t know that by now, you should totally drop by the forums or livestream sometime and hang out with us. Don’t be a stranger...