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new! STEERING COMMITTEE MEETING August 3
About AZNet II
AZNet II is a consolidated telecommunications program providing State of Arizona agencies, boards and commissions with outsourced voice and networking services and equipment, contracted at a predictable, user-based monthly charge.
Background
In accordance with Arizona Revised Statutes § 41-712 the Arizona Department of Administration (ADOA) was tasked to establish and oversee a statewide contract for telecommunication services and equipment, known as AZNet - Arizona Network.
Following AZNet's inaugural term with service provider Accenture, on March 12, 2012 the State of Arizona entered into a five year contract with CenturyLink, AZNet II.
To view the complete AZNet II contract visit procure.az.gov.
Program Basics
AZNet II is the official telecommunications program servicing all State of Arizona agencies, boards and commissions.
Contract oversight is performed by the Enterprise Infrastructure & Communications team within the ASET division of ADOA. See the AZNet II Team page for more information on who’s who within the program.
Pricing and Services
AZNet II employs a pricing structure based on “seats” whereby services and equipment are bundled at a fixed, monthly, per-user rate for the duration of the contract.
AZNet II offers a variety of voice seats and networking seats to meet the needs of individual employees as well as the requirements of their site locations.
Voice seat prices include the following services and equipment:
Cisco Handsets
VoIP Services & Features
Voicemail Services
Moves, Adds & Changes
Device Maintenance & Repairs
Access-controlled Security
Help Desk Support
Network seat prices include the following services and equipment:
Network Management, Monitoring
All Engineering, including design and configuration
WAN / LAN Client Access Switches
Moves, Adds & Changes to Services
Security Services
Help Desk Support
See the AZNet II Resources page for more detailed information about our portfolio of services.
AZNet II FAQ
AZNet II Glossary
Steering Committee
AZNet II Steering Committee meetings are open to all State personnel interested in learning more about the current statewide telecommunication system and helping to drive future AZNet II developments.
Hosted by Suzan Tasvibi-Tanha, Chief Networking Officer for the State of Arizona, and AZNet II Program Manager, Steve Kalomas, the Steering Committee meets every other month at the Department of Administration building in the Capitol Mall.
2015 Meetings
Monday, August 3, 2015 / 10:00 – 11:30 a.m.
Location
100 N. 15th Avenue, Room 300
Phoenix, AZ 85007
Don’t forget your State ID badge—you’ll need it to pass through ADOA security.
Steering Committee Archives and Updates
January 2015 UPDATE
August 2014
June 2014
April 2014
February 2014
December 2013
November 2013
October 2013
April 2013 2
February 2013 2
January 2013
November 2012
September 2012
August 2012
July 2012
Voice & Network Committee
Voting Members
Tami Price
Department of Transportation (DOT)
Graciano Cervantes
Department of Public Safety (DPS)
Larry Hines
Department of Revenue (DOR)
Mike Collins
Department of Gaming (ADG)
Owen Zorge
Department of Emergency & Military Affairs (DEMA)
Gary Heller
Department of Administration - ASET Security Privacy & Risk (SPR)
Jared Clarke
Department of Administration - ASET Security Privacy & Risk (SPR)
Stephen Welsh
Department of Corrections (DOC)
Zach Sadkin
AZ Health Care Cost Containment System (AHCCCS)
Michael S. Dellner
Department of Economic Security (DES)
Charles Brown
Board of Physical Therapy (90-10 Representative)
Robert Fisher
Department of Administration - ASET Enterprise Infrastructure & Communications (EIC)
Suzan Tasvibi-Tanha
Department of Administration - ASET Enterprise Infrastructure & Communications (EIC)
View the Voice & Network Committee Charter
Voice & Network Committee Meetings
Venue: 100 N. 15th Ave., 4th floor, ASET conference Room.
User Guides
NEW! VPN Instruction Guides
VPN transition FAQs
VPN Set Up User Guide-Hard Token
VPN Set Up User Guide-Soft Token
Remote Access Users Guide
Phone Devices
Cisco IP Phone 7937 User Guide - Conference Station
Cisco IP Phone 7942 and 7962 User Guide
Cisco IP Phone 7945 and 7965 User Guide NEW
Quick User Guide / Cisco IP Phone 7945 and 7965 NEW
Cisco Unified IP Phone 7941G and 7941G-GE Tutorial
Voicemail Guides
Cisco Unity Voice Mail User Guide
Cisco Web Portal Guide NEW
Call Center
Attendant Console Training
CUIC Reporting Quick Reference Guide NEW
Reskilling Tool Quick Reference Guide NEW
Finesse Supervisor Quick Reference Guide_V1 NEW
Misc.
Remedy User Guides
Telesoft TelMaster User Tips
LAN Switch Management Fact Sheet
Processes & Procedures
10.5 AZNet II RFI - Carrier Order Process Guide
10.6 AZNet II - MAC Project Carrier Order Process Guide
Circuit Disconnect Form (referenced in 10.6 MAC Project Carrier Order Process Guide)
Documents
AZNet Firewall Request Form
Remote Access Request Form
Program Metrics
Service Level Benchmarking
First Quarter - FY2015
Fourth Quarter - FY2014
Third Quarter - FY2014
Cabling Awards
Monthly Reports
Cabling Awards - August 2014
Carrier Contract Awards
Within the Carrier Services Award Report for 2013 some one-time cost data was not available, due to numerous agency purchasing systems being de-centralized and ADOA-ASET/EIC does not have access to those systems to retrieve or validate the costs.
Beginning in calendar year 2014, we have implemented internal processes and procedures to capture the one-time cost estimates and validate the actuals and they will be published in all future reports posted to this webpage.
Monthly Reports
May 2015 Carrier Circuit Awards
April 2015 / ACTIVE
March 2015 / ACTIVE
February 2015 / ACTIVE
January 2015 / FINAL.pdf
December 2014 / ACTIVE
November 2014 / ACTIVE
October 2014 / FINAL
September 2014 / FINAL
August 2014 / FINAL
July 2014 / FINAL
June 2014 / FINAL
May 2014 / FINAL
April 2014 / FINAL
March 2014 / FINAL
February 2014 / FINAL
January 2014 / FINAL
2013 Awards