February 9, 2017






Free for AMIA members and students of Academic Forum member institutions; Others: $50


Sarah A. Collins, RN, PhD

Acute care patient portals: a qualitative study of stakeholder perspectives on current practices

Sarah Collins will discuss this month's JAMIA Journal Club selection:

Collins SA, Rozenblum R, Leung WY, et al. Acute care patient portals: a qualitative study of stakeholder perspectives on current practices. J Am Med Inform Assoc. 2016 Jun 29.
pii: ocw081. doi: 10.1093/jamia/ocw081. [Epub ahead of print]


Sarah A. Collins, RN, PhD
Senior Clinical and Nurse Informatician
Partners Healthcare System
Brigham and Women's Hospital
Harvard Medical School
Newton, MA

Sarah Collins, RN, PhD is a Senior Clinical and Nurse Informatician in Clinical Informatics Partners eCare at Partners Healthcare Systems and an Instructor in Medicine at Harvard Medical School and Brigham and Women’s Hospital Division of Internal Medicine and Primary Care. Her research, as well as her applied clinical informatics work, is focused on modeling, developing, and evaluating standards-based, patient-centered collaborative informatics tools to further patient safety, knowledge development, clinical decision-support, and coordinated patient-centered care.

Dr. Collins is an experienced critical care nurse and holds a PhD in Nursing Informatics from Columbia University School of Nursing. She was a National Library of Medicine Post-Doctoral Research Fellow at Columbia University’s Department of Biomedical Informatics. She received her Bachelor of Science in Nursing from the University of Pennsylvania, where she minored in Health Care Management.


40-minute discussion between the authors and the JAMIA Student Editorial Board moderators including salient features of the published study and its potential impact on practice.

20-minute discussion of questions submitted by listeners via the webinar tools.


Follow @AMIAinformatics and #JAMIAJC for Journal Club information.

Participants also receive short feedback surveys to evaluate the JAMIA JC webinar.


JAMIA Journal Club managers are JAMIA Student Editorial Board members:

Daniel R. Schlegel, PhD, Department of Biomedical Informatics, University at Buffalo, The State University of New York

Mattias Georgsson, Doctoral Student, Blekinge Institute of Technology, Sweden


The PubMed citation for the paper under discussion is:

Collins SA, Rozenblum R, Leung WY, et al. Acute care patient portals: a qualitative study of stakeholder perspectives on current practices. J Am Med Inform Assoc. 2016 Jun 29.
pii: ocw081. doi: 10.1093/jamia/ocw081. [Epub ahead of print]

Fee Statement

Students who are not AMIA members, but whose academic institutions are members of the Academic Forum, are eligible for a complimentary JAMIA Journal Club registration. Please contact Susanne Arnold at susanne@amia.org for the discount code. In the email, please include: full name, Academic Department, and the primary Academic Forum representative of that Academic Department. Note that AMIA Student memberships are $45, which allow access to JAMIA, all JAMIA Journal Clubs, and other webinars of interest to the biomedical informatics community.

Statement of Purpose

Over the past 5 years, patient portals have been increasingly adopted by health care systems throughout the United States. To date, adoption and use of patient portals has largely been limited to the ambulatory setting: patients use these tools at home to review their health data (lab results, medications, etc.), schedule appointments, request prescription refills, pay bills, and communicate with providers. Increasingly, patients and caregivers are interested in accessing health information and communicating with providers during a hospital stay.

However, current patient portals are not appropriately configured for use in the inpatient setting to support the dynamic and complex nature of hospital-based care. Moreover, there is scant evidence regarding optimal user-centered design and use of inpatient engagement technologies.

Practitioners who are committed to using technology to increase patient engagement in the inpatient setting may participate in this webinar to address knowledge gaps about current practices; design considerations that may improve patient portal use and value; and new directions that may contribute to patient portals that help lead to safer, more coordinated, and more dignified patient-centered care in the acute care setting.

Target Audience

The target audience for this activity is professionals and students interested in biomedical and health informatics.

Learning Objective

After this live activity, the participant should be better able to:

Consider current and potential user-centered design features of a patient portal in the acute care setting that increases patient engagement, facilitates clinician-patient communication, and contributes to more positive health outcomes.


Sarah A. Collins, RN, PhD
Senior Clinical and Nurse Informatician
Partners Healthcare System
Brigham and Women's Hospital
Harvard Medical School
Newton, MA

Accreditation Statement

The American Medical Informatics Association is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Credit Designation Statement

The American Medical Informatics Association designates this live activity for a maximum of 1 AMA PRA Category 1 Credit(s). Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Criteria for Successful Completion

Completion of this live activity is demonstrated by:

Viewing the live webinar

Optional submission of questions via webinar feature; option to follow @AMIAinformatics and tweet via #JAMIAJC

Completion of the evaluation survey emailed at the webinar's conclusion, and

Verification of attendance through the participant's electronic report through the individual login to AMIA Central at www.amia.org.

The physician participant will be able to generate a CME certificate through the AMIA automated system.
For a certificate of completion, contact Pesha@amia.org.

Commercial Support

No commercial support was received for this activity.

Disclosure Policy

As a provider accredited by the ACCME, AMIA requires that everyone who is in a position to control the content of an educational activity disclose all relevant financial relationships with any commercial interest for 12 months prior to the educational activity.

The ACCME considers relationships of the person involved in the CME activity to include financial relationships of a spouse or partner.

Faculty and planners who refuse to disclose relevant financial relationships will be disqualified from participating in the CME activity. For an individual with no relevant financial relationship(s), the participants must be informed that no conflicts of interest or financial relationship(s) exist.

AMIA uses a number of methods to resolve potential conflicts of interest, including: limiting content of the presentation to that which has been reviewed by one or more peer reviewers; ensuring that all scientific research referred to conforms to generally accepted standards of experimental design, data collection, and analysis; undertaking review of the educational activity by a content reviewer to evaluate for potential bias, balance in presentation, evidence-based content or other indicators of integrity, and absence of bias; monitoring the educational activity to evaluate for commercial bias in the presentation; and/or reviewing participant feedback to evaluate for commercial bias in the activity.

Disclosures for this Activity

These faculty, planners, and staff who are in a position to control the content of this activity disclose that they and their life partners have no relevant financial relationships with commercial interests:

Faculty: Sarah Collins
JAMIA Journal Club planners: Daniel R. Schlegel, Mattias Georgsson
AMIA staff: Susanne Arnold, Pesha Rubinstein

JAMIA Journal Club planner Michael Chiang discloses the following relevant financial relationships with commercial interests that have occurred within the previous 12 months:
Grants/Research Support: Research to Prevent Blindness; National Institutes of Health
Other Financial or Material Support: Clarity Medical Systems (unpaid member of Scientific Advisory Board)
Consultant: Novartis

Instructions for Claiming CME/CE Credit

CME site (MyAMIA) works best with IE 8 or above version, Chrome, Safari, and Firefox.

Login to your account at amia.org; in upper right hand corner, click on AMIA Central

Go to “My Events" under Membership/Activities

Click “Apply for Credits" for this webinar

Follow the instructions on the Credit Registration page. Be sure both drop-down menus say “physician”

To print out your certificate, go to "My CME/CE Credits" under Membership/Activities.

Physicians will be able to print out or save their CME certificates.

Other attendees: if you require a certificate of participation, please contact pesha@amia.org

Contact Info

For questions about content or CE, email pesha@amia.org.

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