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Interactive Intelligence Group Inc., a global provider of software and services designed to improve the customer experience, is launching Interactive Intelligence PureCloud, a suite of cloud-based services for communications, collaboration and customer...

3CX Phone System - 512SC includes 1 year Maintenance 3CX Phone System is an open standard Windows-based IP PBX that provides superior features, flexibility, unified communications and unparalleled mobility at a far lower cost as compared to a proprietary...

Following on from last week’s introduction to Asterisk Call Files, it is time to take our call files to the next level. That of course means building on last week’s tutorial where we explained a basic call file use case and making our example more advanced...

A few weeks back, I finally had a really good chance at stress testing our company's still-fresh hosted Lync solution from CallTower. Merging calls. Transferring calls. Starting ad-hoc conference calls with clients. All the while IM'ing my internal staff...

In this Post, I am going to review about 3CX Phone System , which is VMware Ready and Windows server 2012 certified status. In this modern datacenter era, need of physical hardware for your workload is reduced a lot due to the benefits of Server Virtualization...