Research, Monitoring and Evaluation (RM&E) Director
The RM&E Director will be responsible for redesigning and implementation of SFH’s RM&E plan and data collection system to measure SFH’s overall performance against established goals and objectives. S/he will ensure that the organisation’s leadership has sufficient data and knows how to utilise the data for decision making and performance improvement. S/he will coordinate the preparation of quarterly reports for SFH and Donors, highlighting best practices and approaches for reaching populations of interest. This position is based in Lusaka, Zambia and will report to Executive Director.
Key Responsibilities
Redesign and implement the organisation’s RM&E system according to SFH/Donor standards and practices.
Consult with other key stakeholders to establish a transparent, reliable and valid RM&E system that can easily be tracked and verified.
Ensure that the RM&E system is a cost-effective, result-oriented that provides Donors and the programme with necessary information to assess progress, effectiveness and outcome of the activities.
Develop tools for data collection, design and implement surveys and other data collection tasks.
Document achievements against targets through data monitoring and work with Program Managers to document the factors behind gaps and over achievements.
Disseminate information on program evaluations through written reports, conference presentations and publications.
Use data to systematically and consistently document achievements, success stories and best practices.
Supervise RM&E team members to manage production of data to meet all reporting requirements including quarterly and annual reports, research, technical reports and presentations.
Ensure that all data is up to date and ready for immediate use.
Review quarterly reports prior to submission to donors and SFH Management.
Assist project technical staff with preparation of reports as appropriate.
Build capacity of SFH staff, especially project staff, on the use of data for decision making and performance improvement.
Provide technical assistance and training to programme teams.
Required Qualifications and Experience
Degree in demography, statistics, social sciences or related field.
At least 7 years experience in monitoring and evaluating health and development projects
Experience in monitoring, evaluation and reporting on Donor funded projects.
Experience in leading a project team in M&E activity and collaborating with technical and other project team members.
Experienced user of software packages, including ACCESS, Word, Excel, PowerPoint and at least one statistical software package (SPSS, STATA or similar).
Strong presentation skills including the ability to present to donors and other key stakeholders.
Excellent diplomatic, interpersonal and communication skills.
Fluency in spoken and written English a must.
Willingness and ability to travel to field operations a must.
S/he must be Zambian, fluent in English and must possess excellent oral and written communication skills.
Human Resources Manager
SFH seeks dynamic-experienced individuals for the position of Human Resources Manager (HRM). S/he maintains and enhances the organization’s Human Resources (HR) by planning, implementing, evaluating employee relations, human resources policies, HR budget, programs, procedures and practices relating to the administration of recruitment and selection, payroll monitoring, benefits, contracts, medical scheme, disciplinary and grievance procedures, annual performance reviews, maintains, updates the HR database and personal files. This position is based at SFH Head Office and reports to Head – Human Resources.
Key Duties and Responsibilities
Provides objective advice and practical solutions, when required, in order to develop sound work relationships among and between functional managers and employees as well as maintain a harmonious environment in accordance with the dictates of the Zambian Labour Laws.
Maintains organization staff by establishing a recruiting, testing, and interviewing program, advising line managers on candidate selection, conducting and analyzing exit interviews as well as recommending changes.
Manage effective compensation and benefit processes in line with SFH HR Policy
Maintains a pay plan by conducting periodic pay surveys, scheduling and conducting job evaluations, preparing pay budgets, monitoring and scheduling individual pays, recommending, planning, and implementing pay structure revisions.
Completes human resource operational requirements by scheduling and assigning employees, following up on HR work results.
Manage performance management processes
Co-ordinates activities associated with job description development, recruitments, contracts preparation, disciplinary actions and preparation of orientation programs for new employees in line with SFH established procedures and specific standards.
Works with functional managers in explaining HR policies, procedures and practices across all departments to the individual level thereby contributing to uniform understanding of SFH requirements by employees.
Leads in obtaining Work Permits and other relevant documents for expatriate staff
Monitors and follows up the submission of Time Sheets from all SFH offices ensuring that they are correctly posted in readiness for the preparation of the monthly Time Sheet reports to Heads of Department for perusal and payroll processing.
Manage staff recruitment and orientation
Conduct and co-ordinate training and development activities
Ensure employee safety, welfare, wellness and health
Prepare and submit HR department monthly reports
Required Qualification and Experience
Bachelors Degree in Human Resource Management or related.
Diploma in Human Resources Management/equivalent
A registered member of the Zambia Institute of Human Resources Management
Minimum of 5 years work experience at senior Management level.
Regional Managers x 3 (Southern, Lusaka and Central Provinces)
The successful candidates will lead the regional teams by providing clarity of vision and prioritization of activities and resources; facilitate alignment of the team by setting expectations, inspiring commitment and support to ensure staff are motivated towards achieving Regional objectives. This project is funded by the Bill and Melinda Gates Foundation (BMGF). This position will report to Project Director.
Key responsibilities
Lead the execution of activities across SFH’s program areas in order to maximize health impact and resource utilization and to ensure delivery of quality health services in line with national health policies and established deliverables.
Represent SFH at regional level meeting with government officials and other stakeholders in order to foster collaborative relationships and to uphold a favorable image of SFH in the region.
Develop required work plans and ensure implementation in compliance with SFH rules and regulations.
Prepare and track budgets to ensure burn rates are within the set parameters.
Produce monthly reports on program implementation and expenditure
Oversee the implementation of communications/promotional activities in line with SFH communication strategies.
Provide oversight in the management of warehouse operations in the region to ensure compliance with SFH warehousing regulations and standards.
Set clear and measurable (SMART) objectives for the Region and monitor performance to ensure achievement of set targets.
Oversee the coordination of a sustainable supply chain management system to ensure supplies; consumables and equipment are available for smooth operations.
Oversee development of action plans aimed at achieving sales & marketing targets.
Ensure banking of Program Income (PI), collections and adherence to SFH sales and financial policies.
Provide oversight to Regional level fleet utilization and maintenance.
Conduct staff performance appraisals, identify performance gaps and draw up staff development plans in order to improve performance.
Carry out any other duties as assigned by the supervisor.
Required qualifications and experience
Degree in Business Administration, Economics, Marketing, Nursing or Clinical Medicine. Public Health is an added advantage.
Five (5) years management experience
Proven track record of increasing responsibility to oversee all aspects of donor-funded projects, including financial, human resource, compliance, and quality assurance components.
Ability to travel locally and internationally.
Project Accountant
The successful candidate will be responsible for overseeing the finance function of the project and to ensure compliance with project and donor procedures. S/he will work closely with Voluntary Medical Male Circumcision (VMMC) Director, Technical Lead and other staff to ensure project resources are effectively and efficiently budgeted and managed. This position is based in Lusaka, Zambia and will report to Director Finance.
Key responsibilities
Provide oversight of financial and administrative management of the project and ensure project accountability requirements.
Provide financial and technical management to ensure best use of resources through sound budgeting, monitoring of project expenses and timely preparation of donor financial reports.
Develop and implement monthly project-wide financial review(s) and analyses, as well as provide timely and reliable financial information for decision-making.
Maintain strong internal policies, processes and controls in order to provide timely, consistent and accurate financial and budget management.
Assist in strategic planning, work planning and budgeting processes under the supervision of Director of Administration and Finance.
Monthly analyze the Profit and Loss (P&L) accounts as assigned by the Director Finance and Administration.
Prepare balance sheet account reconciliations.
Prepare year end support for audit requirements.
Ensure timely submission of statutory obligations.
Required qualifications and experience
Bachelor’s Degree in business or accounting along with ACCA/CIMA qualification.
Must be an Associate member of ZICA.
S/he should have at least 5 years professional experience managing financial and contractual aspects of development projects, including experience in managing finances for donor funded projects.
Intermediate to advanced computer literacy, including experience in spread sheets and accounting software.
Excellent management and leadership skills.
Proven analytical skills in isolating priorities and tackling them.
Demonstrated decision making and risk management capabilities.
S/he must be, fluent in English and must possess excellent oral and written communication skills.
In-depth knowledge of donor financial management rules and regulations and other key United States Government regulations as an added advantage.
Finance Director
The Finance Director (FD) is expected to drive, lead, develop the best practices in financial and administrative management within SFH, to maximise efficiency and growth. The (FD) will manage a team of Accountants and IT, to oversee financial management, donor funding, administration and compliance activities. This is a strategic position and reports to the Executive Director (ED).
S/he plays a critical role in partnering with senior Leadership Team in strategic decision making and operations and is responsible for the financial management of SFH and ensuring that SFH systems and procedures in the areas of financial management, accounts are adhered to, closely monitored and are continually enhanced in order to support the continued growth and diversification of program operations.
Key duties and Responsibilities:
Analyses and presents financial reports in an accurate and timely manner; clearly communicates monthly and annual financial statements; collate financial reporting materials for all donor segments, and oversees all financial, project/program and grants accounting.
Coordinates and leads the annual audit process, liaise with external auditors and Board of Directors; assesses any changes necessary.
Oversees and leads annual budgeting and planning process in conjunction with the ED, administers and reviews all financial plans and budgets, monitors progress and changes and keeps senior Leadership Team abreast of the organisation’s financial status.
Manages organisational cash flow and forecasting.
Updates and implements all necessary business policies and accounting practices, improves the finance department’s overall policy and procedure manual.
Effectively communicates and presents the critical financial matters to SFH Board of Directors.
Prepares quarterly financial reports for submission to the donor
Analyses financial cost effectiveness
Sits on Tender Committee meetings/sessions
Attends to correspondence on financial matters raised by Population Services International (PSI)/Washington DC
Oversees the functioning of the financial and inventory software system
Required Qualification and Experience:
Bachelor’s Degree in business or accounting along with ACCA, CIMA and ZICA professional membership. A Master’s Degree would be an added advantage.
S/he should have at least 8 years professional experience managing financial and contractual aspects of development projects, including experience in managing finances for donor funded projects.
A fully registered and paid up member of The Zambia Institute of Certified Accountants
Communications Director
The Communications Director (COmD) will be responsible for managing the public relations aspect within an SFH, building and sustaining SFH’s reputation for quality, reliability, and customer satisfaction. ComD will provide ongoing supportive supervision and mentorship to the entire Communications Department, monitoring their performance and to effectively engage SFH stakeholders. This position is based in Lusaka, Zambia and will report to Executive Director.
Key Responsibilities
Develop, implement, and evaluate the annual communications plan across the network’s discreet audiences in collaboration with other stakeholders.
Develop and manage corporate and product branding initiatives
Manage internal and external communications
Determine communication strategies and execute programs to deliver communication objectives throughout the organization.
Prepare and manage Communications department budget
Monitor timely development of internal publications such as newsletters, releases, email announcements, planned publications, intranet, video, special projects and assignments.
Create rich and creative content that is optimized for search engines
Lead the generation of online content that engages the target audience and leads to measurable action.
Lead and track Communications Team performance through performance appraisals
Coordinate and organize annual meetings that engage the network’s discreet audiences (this is part of media relations). Lead the Communications Team (including staff development, performance monitoring, and recruitment).
Work closely with Program Managers, to design develop, translate and implement creative briefs into exciting brand, product, service or program promotions (this is a technical support role).
Develop quality assurance systems, standards and tools to monitor and evaluate content and execution of Behavioural Change and Communication (BCC) activities.
Writing, speeches, delivering press releases and handling all communication sent to the public.
Nurture relationships with all stakeholders and the GRZ including relevant Ministry Bodies and technical working groups.
Identify, coordinate and partner with local organizations providing BCC services to share resources and partner in implementing activities.
Ensure compliance with donor branding and marking guidelines
Manage organizational reputation, corporate and brand identity.
Required Qualifications and Experience
Degree in an area related to Communications, Public Relations, Journalism or Marketing
Directly related experience with accreditation in Public Relations or Communications (Fully paid up member of the Zambia Institute of Marketing)
Minimum 10 years work experience at Senior Management level
Highly collaborative style, experience in developing and implementing communications strategies
A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently
High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels
Sincere commitment to work collaboratively with all groups, including staff, board members, volunteers, donors, program participants, and other supporters
The ability to take knowledge and transform it into exciting and useful messages, and disseminate it to the right audiences through the best distribution channels is critical.
Experience, ideally in an “in-house” leadership role within a complex NGO entity
How to Apply
Email cover letter and detailed CV with the position title placed in the subject line, before 12th December 2014 to: HumanResource@sfh.org.zm or send to The Head – Human Resources, Society for Family Health, Plot No. 549, Ituna Road, P.O Box 50770, Lusaka – Zambia.