**About Us:**
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
**Role Summary:**
This role will be responsible for technically leading a team of highly talented and motivated system administrators. You will be responsible for implementing latest monitoring technologies and ensuring the uptime SLAs are achieved.
**Essential Responsibilities:**
Essential Responsibilities: As Senior System Administrator – Monitoring, you will:
• Design, deploy and support monitoring solutions 24x7 for production and test environments
• Develop, Capture and Report fleet health metrics
• Proactively identify performance bottlenecks and assist in resolving them in collaboration with product engineering and production support
• Assist information security teams via monitoring solutions to ensure the production infrastructure remains secure
• Work with Customer Service teams to resolve customer escalations.
• Technically mentoring junior employees within the function.
• Be available to respond to service availability issues and resolve them round the clock.
**Qualifications/Requirements:**
Basic Qualifications:
• Bachelor’s Degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering and Math).
• Over 8 years of experience, with 3-5 years in Production Operations preferably with a cloud services provider. Excellent problem solving and troubleshooting skills
• Effective written and spoken communication skills.
• Experience working with globally distributed teams and across cultures
• Self-driven. Should be able to operate with minimal management supervision
Eligibility Requirements:
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
• Must be willing to travel as needed
**Desired Characteristics:**
Desired Characteristics:
• Mission critical systems experience is preferred
• Demonstrated experience of delivering on commitments to clients.
• Works well in fast paced growing environment.
• Able to interface effectively with all levels of the organization and external customers
Technical Expertise:
• Experience working directly with Cloud providers/infrastructure (AWS, Azure etc.), database technologies, operating systems (Windows, Linux) and orchestration tools (Chef, puppet)
• Managing and administering any monitoring tool like HP Openview, Oracle Enterprise Manager, Nagios, OpsView or equivalent
• Basic software development exposure – hands on with any programming or scripting language (preferably shell/perl/python or Java) is highly desirable
• Training on ITIL is highly desirable
Business Acumen:
• Strong analysis and problem solving skills
• Ability to interact at all levels of the organization and with other GE businesses
Leadership:
• Ability to work with cross-functional teams to help build effective processes
• Proactively identifies and removes project obstacles or barriers on behalf of the team
• Articulates the story, uses two-way communication and influences outcomes and ongoing results
• Strong oral and written communication skills including executive level presentation skills
Personal Attributes:
• Willing to quickly self-learn new technologies/products as needed
• Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytical skills and best practices
**Locations:** India ; Bangalore
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.