2017-03-11

*_Accounts Receivable Supervisor, Dell HYD – GFS North America_**__*
*_Location : Hyd, Ind_*
As AR Supervisor for GFS-DELL, having the responsibility for major accounts, your challenge will be to leverage creativity, build enthusiasm needed to lead and support North America’s collections team to determine root cause, and improving collection performance. This position is operating directly under our Credit Director for North America, leading a team of 20 Account receivable Analyst.
Since our focus is broad, you can/will also lead on projects and areas of finance or support of a business.
You will combine your business to business collections and proven order-to-cash process improvement experiences, strong team leadership skills, and customer dispute resolution abilities with our robust learning & development programs to help drive results for our North America team which has overall responsibility for about $3 billion portfolio at Hyd site.

*_Your team_*
In this highly visible management role as part of Dell, you’ll work with key leaders in a broad variety of departments including customer service, contracts, field sales, credit risk, customer master data and others to achieve goals in the areas of cash collections, and delinquency/past dues, dispute resolution, supporting our broader efforts at managing risk in the receivables portfolio. You’ll have regular interaction with our US partners in the areas of collections and cash application, working together to achieve a first class customer experience. As a regular cadence you will be regularly interacting with our direct corporate customers on their portfolio.
In this hands-on role you’ll work directly with your team one on one and as a group working towards established monthly and quarterly objectives, on projects, and ultimately to benchmarked best practice performance levels.
You’ll also have opportunities to interact and collaborate with your peers in NA teaming up to excel across multiple businesses.
*_We are looking for_*
* The ideal candidate will have a collections history in “business-to business” environment.
* In addition, they will have prior experience of 7 years, of which at least 4 year’s hands on experience in a people manager role leading a team of 20 in a fast paced environment.
* Must have the ability to effectively conduct deep dive sessions with the collectors and support the team with reconciliation efforts is needed to be successful in this role.
* Has played a significant role in career development of the team.
* Driven execution of vision and goals for the team
* *
*_Qualifications:_*
Exp: 7 years
Minimum of 4 exp as a people manager working in a Business to Business environment is required, with at least 20 direct reports preferred.
* Graduate in any related field required; Masters-degree is a plus.
* Prior experience working with outsourced/offshored functions (cash application, collections, reporting, etc) is a plus.
* Strong analytical skills and ability to evaluate business processes
* Exceptional attention to detail and a work ethic based upon a strong desire to exceed expectations
* Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusion
* Experience with complex problem solving using Lean / Six Sigma techniques desired
* Should be strong on communication skills. Uphold standards of leadership including accountability, leading by example and good decision-making
* Ability to readily adapt to and lead through changing environment / manage & drive change
* Flexible to work in any shift ( requirement is for US shift)

*_Accounts Receivable Supervisor, Dell HYD – GFS North America_**__*
*_Location : Hyd, Ind_*
As AR Supervisor for GFS-DELL, having the responsibility for major accounts, your challenge will be to leverage creativity, build enthusiasm needed to lead and support North America’s collections team to determine root cause, and improving collection performance. This position is operating directly under our Credit Director for North America, leading a team of 20 Account receivable Analyst.
Since our focus is broad, you can/will also lead on projects and areas of finance or support of a business.
You will combine your business to business collections and proven order-to-cash process improvement experiences, strong team leadership skills, and customer dispute resolution abilities with our robust learning & development programs to help drive results for our North America team which has overall responsibility for about $3 billion portfolio at Hyd site.

*_Your team_*
In this highly visible management role as part of Dell, you’ll work with key leaders in a broad variety of departments including customer service, contracts, field sales, credit risk, customer master data and others to achieve goals in the areas of cash collections, and delinquency/past dues, dispute resolution, supporting our broader efforts at managing risk in the receivables portfolio. You’ll have regular interaction with our US partners in the areas of collections and cash application, working together to achieve a first class customer experience. As a regular cadence you will be regularly interacting with our direct corporate customers on their portfolio.
In this hands-on role you’ll work directly with your team one on one and as a group working towards established monthly and quarterly objectives, on projects, and ultimately to benchmarked best practice performance levels.
You’ll also have opportunities to interact and collaborate with your peers in NA teaming up to excel across multiple businesses.
*_We are looking for_*
* The ideal candidate will have a collections history in “business-to business” environment.
* In addition, they will have prior experience of 7 years, of which at least 4 year’s hands on experience in a people manager role leading a team of 20 in a fast paced environment.
* Must have the ability to effectively conduct deep dive sessions with the collectors and support the team with reconciliation efforts is needed to be successful in this role.
* Has played a significant role in career development of the team.
* Driven execution of vision and goals for the team
* *
*_Qualifications:_*
Exp: 7 years
Minimum of 4 exp as a people manager working in a Business to Business environment is required, with at least 20 direct reports preferred.
* Graduate in any related field required; Masters-degree is a plus.
* Prior experience working with outsourced/offshored functions (cash application, collections, reporting, etc) is a plus.
* Strong analytical skills and ability to evaluate business processes
* Exceptional attention to detail and a work ethic based upon a strong desire to exceed expectations
* Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusion
* Experience with complex problem solving using Lean / Six Sigma techniques desired
* Should be strong on communication skills. Uphold standards of leadership including accountability, leading by example and good decision-making
* Ability to readily adapt to and lead through changing environment / manage & drive change
* Flexible to work in any shift ( requirement is for US shift)

**Job:** **Accounts Receivable*

**Organization:** **Finance*

**Title:** *Sup, Accounts Receivable*

**Location:** *AP-IN-AP-Hyderabad*

**Requisition ID:** *170007KD*

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