**Job Reference #:**
144398BR
**Business Divisions:**
Corporate Center
**Your role:**
Are you a people manager? Excel in leading your team to deliver quality work on time? Do you like communicating with clients, interacting with different teams, and resolving people's questions? We've got the right role for you. We're looking for someone who can:
-\tlead the HR Employee Advisory team providing high quality advice to our clients, ranging from general information/policies to complex queries
-\texercise control to ensure consistent team performance and service quality by adhering to key performance indicators and operational service level agreements
-\tmanage escalations, troubleshooting of incidents and ensuring mitigation plans are in place, understand and analyze issues from multiple perspectives, deliver tailored solutions to our clients, and provide proactive guidance to employees by anticipating queries in advance
-\tsupport the APAC HR Advisory Lead as Subject Matter Expert in your area of expertise for any regional HR initiatives and projects as well as participate and/or support any regular auditing requirements
-\twork in collaboration with different teams with specialist knowledge to establish and maintain a high level of confidentiality, focusing on client service by handling all employee requests in a professional manner
**Title:**
Team Lead - HR Employee Advisory
**City:**
Pune
**Job Type:**
Full Time
**Country / State:**
India
**Function Category:**
Human Resources
**What we offer:**
Together. That’s how we do things. We offer talented people around the world a supportive, stimulating and diverse working environment. We’ll value your passion and commitment. And reward your performance.
Why UBS? Video
**Take the next step:**
Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.
**Disclaimer / Policy Statements:**
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
**Your team:**
You'll be working in the HR Employee Advisory Team. We're a tight-knit team based in Pune, India. We are the face of HR to the business. We provide employees a positive experience by addressing their HR needs and resolving their HR queries.
**Your experience and skills:**
You have:
-\tbachelor or Master degree and/or relevant work experience
-\tminimum 7 to 10 years of experience in HR or Shared Service Operations
-\tteam management and project management experience across multiple locations preferred
-\thigh degree of client orientation and true service oriented mindset with analytical approach to problem solving
-\texperience in the financial services industry preferred
You are:
-\ta great communicator and an expert at building networks and connections, you know how to speak with people at all levels
-\ta sound and mature judgment and decision maker
-\twell organized, good at prioritization and time management as well as hitting deadlines
-\trisk focused, passionate about working through HR processes and establishing key controls in mitigating operational risks
**About us:**
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.
We are about 60,000 employees in all major financial centers, in almost 900 offices and more than 50 countries. Do you want to be one of us?