Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.
Responsible for creating and implementing system enhancements that will improve the performance and reliablility of the system. Manage the load configurations of a central data communication processor and make recommendations for purchase or upgrade of data networks. Coordinate terminal orders and cable installation, network system planning, upgrading, monitoring, testing, and servicing. Approves action requests and specifies purchase requisitions. Negotiates and places orders with common carriers. May play a team leader role for developing System Administrators.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Eight years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.
*Job Description*
Oracle PDIT DIS is seeking a Cloud Operations Engineer to work with our innovative product operations team. The successful candidate will use their experience to manage and support Oracle Cloud product installations and platform operations, as well as define and guide customers in application architecture and solution that are deployed into public/private clouds. Provide systems administration support and automation for Unix/Windows virtual machines in the cloud. This includes managing operating system installations and patching, application installations and patching (App Servers, DB Servers), managing network and VLAN configurations, setting up VPNs and security controls, managing backup processes and environments, managing systems monitoring and alerts, and supporting customer's virtual environments. In addition, the candidate should be proficient in Unix and Windows scripting to automate installations, configurations, and management of virtual resources in the cloud that support scalability, high availability, and disaster recovery. These solutions will integrate with Oracle s on-demand, self-service applications for cloud management across multiple cloud providers such as Nimbula, Openstack, Cloudstack, etc.
Cloud Operations Engineer (IT Support Technician) plays a key role in supporting IT infrastructure in the Oracle Data centers world wide. The role requires a deep understanding of Linux server administration, Networking and key applications and services running on virtualized and non-virtualized platforms. The role s primary focus is the simplification of providing instances of Oracle company s products and services by leveraging software development and industry standard solutions to automate the many tasks required to enable and manage our offerings. In addition, this role as Cloud Operations engineers is responsible for complex problem resolution, creating and improving procedures and facilitating communication. Other duties include researching, proofing, and authoring technical documentation that are beneficial to the company. Responsibilities also include providing oversight of a number of Hosted Linux systems, databases, and network troubleshooting, and providing various technical solutions to the business. This is a great career opportunity for a highly motivated individual who wants to extend and utilize his or her solid and broad skills.
While his/her primary role is support operations for the system center, s/he will be also occasionally required to take active role in testing applications, and diagnosis of IT problems outside their scope of responsibility. A successful candidate will be required have a broad range of knowledge and experience, as well as be a quick learner to understand and work with specialized systems.
*% of Time / Description of Essential Functions *
1: 30% / Systems maintenance, Service level maintenance and internal customer support (Nimbula / Openstack / Cloudstack)
2: 20% / Debugging complex issues with Linux / other O
3: 10/ Installation, system deployments and first-level support for racking, networking, etc.
4: 10/ Managing assets/inventory, System Alerts monitoring
5: 10% / Documentation (creation and updates of procedure document, manuals, tips and other useful articles in English)
6: 10% / Troubleshooting and configurations, automation
7: 10% / Test and evaluation of new hardware and/or software, system, etc.
Total: 100%
The work can be demanding at times, particularly as deadlines approach, when extra hours may be required based on the candidate's effective deliverable capacities.
*Qualifications*
*Skills/experience*
-At least 8 years of experience working in IT operations team
-At least 5 years of experience administrating and managing Linux/Windows systems and environments
-At least 2 years designing or maintaining networks with Client to Site and Site to Site VPNs
-At least 2 years of experience with Unix/Windows Script Development with some Python / Perl Development
-At least 1 year of experience in LAN/WAN network configurations and firewall configurations with Cisco routers
-Experience in working with or supporting production, test, and development environments for medium to large data centers
-Experience in installing and configuring application servers and database servers
-Experience in developing scripts to automate software deployments and installations
-Experience in a 247 high-availability production environment
-Experience in installation and configuration of Linux, Solaris or Windows in enterprise environment.
-OEL certified / Sun Certified / RHCE / CCNA level knowledge on client OS is preferred.
-In depth understanding of TCP/IP LAN/WAN networking technologies and troubleshooting techniques
-Experience in Oracle OVM, VMWare virtualization technologies and exposure to Cloud configuration tools like mCollective, Chef, Ansible, Puppet would be advantage.
-Exposure and experience in AWS, Cloudstack, docker or Openstack would be added advantage.
-Effective communication skills via phone and email in English are mandatory. Business Level English Skills
-Possess and demonstrates strong logical-thinking skill, full of intellectual curiosity and high desire for self-development.
-Ability to come with best solution by capturing big picture instead of focusing on minor details/issues. Root cause analysis
-Familiarity in Perl / Python / Apex programming along with Operating systems skills will be given preference.
-Good customer communication skills and the ability to work well in a team environment
-B.S. in Computer Science, Computer Engineering, Software Engineering, or related areas is preferred
*Familiarity*
-Linux (OEL 5 & above, Redhat Enterprise Linux 5.5, Ubuntu 8.04)
-Windows Server 2008/2010
-Cisco IOS routers
-Ticket support systems such as Remedy, Trac, Bugzilla, etc.
-Application servers such as WebSphere, JBoss, Apache
-Database servers such as Oracle, MySQL
*Preferred*
-Network Certifications - CCNA
-OEL certified
-Sun Certified Enterprise Architect (SCEA)
-Experience with cloud providers such as Amazon, GoGrid, Rackspace, Terremark, Savvis.
-Exposure to OpenSwan VPN, OpenVPN, Cisco VPN, or other VPN client/server technologies
-Exposure to VMware vSphere/vCenter/ESXi environments
-Cloud security architectures and secure data transfer protocols
*Qualifications*
* 8 to 12 years server/client support experience
*Competencies*
*
1: Bias for Action (Case / SR Resolution)*
Evaluates acts and communicates in SLA time. Is decisive. Makes timely, practical, effective decisions. Takes initiative without being asked. Plans efficiently while avoiding analysis paralysis. Knows how to take smart risks. Demonstrate strong follow-through and consistently keep commitments to customers and employees. Take ownership and responsibility for priority customer issues where and when required review urgent and critical incidents for quality.
*2: Prioritization*
Ability to prioritize the assignments at hand even in loosely structured situations. Effectively handles multiple projects or tasks at the same time and complete them within a set time frame.
*3: Self development and teaching*
Understands personal strengths and development needs. Initiates self-development actions. Seeks and shares job-relevant learning, developmental experiences, and feedback to enhance performance. Encourages others to take personal responsibility for continual learning and skill growth. Shares knowledge with others.
*4: Dealing with ambiguity*
Able to function well in loosely structured situations. Works effectively in situations involving uncertainty or lack of information. Effectively handles multiple projects or tasks at the same time. Is open to and responds flexibly to change.
*5: Teamwork and willingness to roll up sleeves*
Fosters cross-functional and cross business teamwork. Builds and promotes team morale. Works efficiently and effectively on teams to meet customers' needs. Contributes outside the scope of the job. Meets all team commitments. Consistent effort, intense commitment, and willingness to go above and beyond when needed. Willing to do low profile, non-challenging work to get the project done.
*Preferred Degree:* Any degree (Computer science preferred)
*Special Requirements:* Successful candidates will be required to perform on-call duty on rotational bases.
**Job:** **Information Technology*
**Organization:** **Oracle*
**Title:** *System Administrator 4-IT*
**Location:** *India*
**Requisition ID:** *1600068Y*