This Job is eligible for the following work arrangements :Flex Time
Are you passionate about cloud technology and leading one of the largest cloud adoptions in the industry? Do you love to solve challenging problems with a team of other brilliant engineers? Microsoft is transitioning to a cloud first and mobile first world. Microsoft IT is at the forefront of creating innovative solutions aligning to this strategy on a global scale for Microsoft?s customers, partners, and our employees. We have an exciting opportunity for a Service Engineer who is passionate about driving Cloud adoption across business units with focus on Live Site health, reliability and design. We are looking for a Senior Service Engineer who is ready to be a part of a team that moves fast, leverages continuous delivery practices, and is centered at the customer experience. This position requires strong program management, collaboration and teamwork across team and organizational boundaries, playing a vital role in engineering services that delight the customer. Your ability to be the customer advocate, focus on service first, and part of a team that tears down silos to deliver the best customer experience will be critical to your success, along with the teams. The ideal candidate will have experience in customer facing roles and had success leading technical and economic value discussions with senior executives that drive key decisions and implementations for cloud. The candidate should also have: successful track record for working in a team environment, experience running and designing enterprise scale services and platforms, technical depth in cloud platforms, agile development practices, and experience in designing & tuning telemetry. In addition, this position requires an individual who can demonstrate the ability to ensure highly resilient and scalable service designs through partnership with other members of the service team. REQUIREMENTS: -Minimum 10 years of experience in SQL Server -Solid understanding of Analytics, reporting services and Informatica -Solid understanding of Microsoft? s Azure Technology and offerings -Experience on identifying services appropriate for hosting on PaaS and Iaas offerings, as well as migration to internal or external SaaS providers -Ability to Select a migration approach to lift and shift the workloads to Azure or architecting development and/or production platform for new applications -Ability to partner across multiple business units -Executing limited POCs, if necessary -Ability to drive the quality of the onboarding plans with various business units. -Ability to meet and exceed Azure adoption targets -The ability to Document and share technical best practices / insights with engineering and the architect community -Strong program management skills -Ability to read, write, configure code, and design end-to-end service telemetry, alerting and self-healing capabilities for platforms -Experience with predictive analysis of service behavior through telemetry -Experience with resilience modeling (failure mode analysis) and ability to automate simulation of service outages for platforms -Experience working with software engineering team members and ownership of translating customer and technical requirements into service architecture to meet Quality of Service Expectations -Ability to work with service teams and own Live Site Reviews and corrective action plans -Experience owning the Service in backlog discussions & standups to establish appropriate prioritization of Live Site requirements QUALIFICATIONS: -Demonstrated expertise in web services, virtualization and cloud concepts -Familiarity & Experience in many of the following: oREST oJSON oXML oMySQL/SQL Server/SQL Azure/NOSQL oC#/Java oPowerShell/Bash oWindows Server/Azure/AWS -Outstanding problem solving skills and passion to solve hard problems as part of a team -Experience in automation, specifically related to deployment, recovery, or other manual processes. -Bachelor?s Degree in Computer Science, Mathematics, or related sciences - or equivalent work experience. PREFERRED, NOT REQUIRED: -Experience using telemetry to understand throughput, limitations and constraints in a service -Experience in defining cost per transaction or per user, based on service configuration -Specialized knowledge of software & network components such as CDNs -Experience in Infrastructure and Configuration as code, as well as service auto-scale capabilities -Master?s Degree in Computer Science, Mathematics, or related sciences Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status. ITIND
Information technology (IT) & operations