**JD_2LA_ENGG_SR ENGG_BB(TXN)**
## **1 Position**
Engineer / Senior Engineer – 2nd Level Assurance, Access
##
## **2 Location**
Noida
## **3 Information about the function**
The 2nd LA&SRF; are a vital function of GNOC GSI India.
2nd LA contributes to the successful Managed Services Delivery by
executing **Managed Services** & **Customer Support** activities.
## **4 Hiring Manager**
2nd LA CA Manager - Transmission
## **5 Education**
Degree in Electronics & Telecommunication Engineering or equivalent
## **6 Experience**
Minimum 2 to 6 years of relevant experience of which at least 2 year must have been spent working on Ericsson or Supported Vendor’s Transmission Equipments mainly on products as mentioned.
# **7 Essentials for the role**
* Should be customer oriented.
* Should be self motivated.
* Should work independently.
* Should work well under time constraints.
* Should have good oral & written communication skills.
* Should actively contribute to improvements and change.
* Self motivated with positive attitude towards work.
* Strong desire to learn new products.
* Valid Passport
## 8 Technical Competence
**General**
* Telecommunications knowledge e.g. telephony radio/switching principles, traffic concepts, telecommunication network topology and signaling.
* Good knowledge on the digital cross-connects principles, data communication and transmission and transport Network Topology & Concepts.
* Good understanding of relevant recommendations/guidelines of ITU.
* Should Identify and solve complicated problems that require careful analysis by adapting existing procedures, techniques and methods in the area of BSS Network O&M;/Support.
* Should have working knowledge of support processes.
** ****Specific**
* Good knowledge & skills on **Operation and maintenance / Integration / support** of Microwave and Optical nodes in both EMS/NMS.
* Working experience on minimum one of the following product portfolio.
* **Ericsson Marconi** TXN Products MLTN/MLHC/MLE/AXX/DXX/ SDH Mux (OMS) family.
* **Service On Microwave**/Service On Optical/Service On Manager/Service On Element Manager.
* **Nokia**ACM/DM/DF/CO/ACL/DNT/DN/Substation/Branching Unit/TMS Adaptor/DL2E
* **Nortel**EC/Keymile/Optera/TN series
* **ECI**SDM series/BG series
* **Fibcom/Tellabs** ACM series/LTU series/RSM/Qecbext
* **Huawei**RTN, OSN,CX 600, ATN
* **Alcatel**16XX Series(SDH/DWDM)
* **Tellabs** 86XX Series
* Symmetricom SSU 2000, TS 3600, TP 5000
## 9 Responsibilities
The primary purpose is to be able to provide technical support for operations and system fault restoration. Fault remedy requiring on site presence is dispatched to the field operation organization.
* 2nd Level service problem restoration of Txn network faults; prioritize faults and meet WLAs/SLAs, Handling Trouble Tickets.
* 2nd Level resource configurations & changes into Txn network within the scope of work, Handling CRs.
* To Handle Emergency situations in Txn Network.
* To keep the SDH/PDH NEs Hardware and Software Configurations Updated.
* To perform Acceptance Testing of the new Network Element in Txn network.
* To be able to efficiently use EMS and NMS.
* To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible.
* To contribute in the creation and improvements to procedures and routines within the department / group.
* To ensure correct working methodology.
* Adherence to customer agreed KPIs.
* Perform under time constrain depending upon the business requirements.
* Finding root cause analysis of potential and traffic outage related problems.
* Rerouting the traffic during outage time (Traffic transmission).
* Managing to keep low MTTR.
* Managing to keep track of hardware’s & software’s related changes in the network.
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Primary country and city: India (IN) || Uttar Pradesh || Noida || Consulting&SysInt; IT; ProdMgt; R&D; SalesStratMkt&ComMgt; ServEng; SharedServ; Stud&YP; Supply&Log;