About IBM: IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.About the Business Unit: IBM Technical Support Services (TSS) can help you maintain higher availability and IT performance with integrated maintenance and technical support for multivendor hardware and software solutions. Our comprehensive portfolio of services is designed to help you resolve problems more quickly—or even prevent problems before they occur—and to protect your IT environment during both warranty and post-warranty periods. Whether you want to upgrade your service for in-warranty machines or extend your post-warranty technical support coverage, we offer highly skilled technicians who can provide around-the-clock remote or onsite support with a single point of contact. Our services are backed up by an extensive parts network and service-level options designed to be flexible enough to meet your specific business needs.Who you are:
+ Able to work in cross-functional teams
+ Drive sales through long-term relationship building
+ Converting new customers by identifying competitive advantages
+ Increase customer satisfaction by high level of professional service
What you’ll do:
• Increasing the business potential• Cross sell of the entire product range• Relationship establishment• Generate leads and cross selling• Acquiring new customer & maintain the existing relationship• Providing end to end business solution to customer• New partner generation• Business Plans/Marketing/Awareness Campaign• Proposals, Acquiring/ assistance in new customer acquisition
How we’ll help you grow:
+ You’ll have access to all the technical and management training courses you need to become the expert you want to be
+ You’ll learn directly from expert developers in the field; our team leads love to mentor
+ You have the opportunity to work in many different areas to figure out what really excites you
• Operational Efficiency: Enhancing Margins• Verify prices, margins/Negotiate with Principal/customer for better price• Responsible for defining service and support solutions• Achievement of Sales Target with enhanced net margin
Domestic Delivery