Title: Content Management Specialist
Location: India-Karnataka-Bangalore
Job Number: 1597390
Hewlett Packard Enterprise creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. HPE brings together a portfolio that spans software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce. Our Enterprise Group (EG) combines the portfolio of Enterprise Servers, Storage, Networking and Technology Services to solve the complexities of the extended enterprise and deliver advanced solutions and services to our global, commercial and public sector and SMB customers throughout the regions. Roles and Responsibilities: The WW Content Publisher performs all activities related to publishing new content, maintaining existing content, auditing the site and troubleshooting for fixing any issues reported by the stakeholders: Becomes an expert of the Content Management System (e.g. Lliferay), being able to use the best possible solution for each publishing request Publishes new content within SLAs and within the standard guidelines Maintains the existing content by updating it each time it is needed Builds strong relationships with the stakeholders to ensure all requests are well understood and executed accurately every time Proactively engages with the stakeholders to fix any content issues on the portal Works closely with the WW Publishing Lead and the other publishers to ensure the workload is assigned evenly Respects all publishing/troubleshooting SLAs Monitors the Portal content consumptions and proposes solutions to improve it Performs audits in a timely and accurate manner, reports and fixes the issues that can be solved without IT intervention Actively participates in Business Validations when new releases of the portal take place Supports WW/regional enhancement projects by offering expert advice according to the existing capabilities Works with the Partner Experience PM to address issues resulted from the Partner feedback. Skills Rrequired: Strong aptitude for managing business requirements Demonstrable ability to independently find solutions and derive success from trial and error Ability to work autonomously in a virtual environment with discussions occurring via telephone and desktop sharing Ability to manage and organize your time, be detail oriented and deliver consistently on schedule Good understanding of user requirements and functional specifications Fluency in English is a must, a second language is a plus Strong communication and presentation skills Highly computer literate, knowledge of Excel, PowerPoint, SharePoint, Liferay HTML editors and Graphic design application medium knowledge Frequently contributes to the development of new ideas and methods. Skills Required: Proficient in English Excellent editorial, communication and presentation skills Ability to work autonomously in a virtual environment Ability to manage and organize own time, be detail oriented and deliver consistently on Understanding of Content Management Systems (CMS) Experience with graphics editorial software (i.e. Photoshop, Illustrator, Captivate, Flash); Strong Proficiency with MS Office especially Excel, HTML editorial (FrontPage, SharePoint designer) knowledge or other HTML editors Hewlett Packard Enterprise Values: Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other Bias for action: We never sit still - we take advantage of every opportunity Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements What do we offer? Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities. If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers You can also find us on: https://www.facebook.com/HPECareers https://twitter.com/HPE_Careers Qualifications: Education and Experience University Degree required Experience in delivering and managing web development projects Experience working and collaborating in a global organization Experience producing high quality and timely work products Strong communication and presentation skills Highly computer literate, knowledge of Excel, PowerPoint, SharePoint Expert in Liferay (a huge advantage)
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