PADOVA, Monday, 01 September 2014: Yealink, the Top 3 SIP phone provider, and Mida Solutions, a software vendor focusing on Unified Communication, announced today a strategic technology alliance that will give operators and receptionists all the advantages and reliability of a deskphone with the flexibility and power of a software application. The partnership, formed to simplify cooperation, will introduce easy-to-use communication tools that can be accessed from any device.
Yealink is pleased to confirm full interoperability between Yealink’s T4 series, T2 series and T19P IP Phones and the Mida OperatorConsole, the attendant console for receptionists and blind operators from Mida Solutions.
Mida OperatorConsole is an innovative WEB based Attendant Console for desktop PCs and tablets that enhances Yealink IP phone capabilities with a set of functions designed specifically for receptionists. The Mida OperatorConsole increases the productivity of receptionists, while allowing multiple calls to be managed at the same time. This is achieved through an integrated view of active, incoming and parked calls, the current status of colleagues and a full directory, which includes internal and external contacts in a complete and easy-to-use interface.
“We already enjoy the benefits of a well-established partnership between Yealink and Mida Solutions. The latest technical agreement between our two companies means that we will be able to deliver even more advanced, reliable and innovative solutions for the future based on combined market leader technologies” - explains Mr. Stone Lu, the VP at Yealink. “And thanks to this partnership, it is now also possible to create vertical solutions for receptionists and blind operators.”
About Mida Solutions (www.midasolutions.com)
Mida Solutions is a software vendor focusing on Unified Collaboration.
Since 2004, Mida Solutions offers unique expertise and a complete suite of advanced services and voice applications with the aim of providing value-added innovative technologies for communication. Well-established partnerships with major players allows Mida Solutions to deliver reliable and innovative solutions based on market-leader technologies. Mida Solutions is also part of a number of international technology programs, including BroadSoft Xtended Developer Program, Yealink, Cisco Solution Partner Program, Microsoft Partner Network, and Samsung SEAP.
Mida Solutions is an ISO 9001:2008 certified company and offers reliable product suites and a set of support and professional services. Mida’s vision is to take care of all customer needs in all phases to ensure the highest service quality.
About Yealink (www.yealink.com)
Founded in 2001, Yealink is the Global Top3 SIP Phone Supplier and a leading provider of VoIP Phone and IP communication solutions. Yealink focuses on VoIP products characterized by efficient cost-performance, easy deployment and affordable prices. Based on solid core technology, Yealink offers customers the benefits of flexibility and broad interoperability with major IP-PBX, Softswitch and IMS providers in the market. Chosen by famous carriers, enterprises and clients from over 80 countries, Yealink provides SMB and diversified customers worldwide with the best options to extend the value of their network communications.