Eligibility Associate - Wayne County LO(
# Job Number:
14021067)
## Primary Location
United States-Indiana-New Castle
##
Description
Xerox is the world''s leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Position is responsible for gathering information related to applications for public assistance programs.
**Duties may include:**
* Reviewing applications submitted.
* Identifying required client data.
* Verifying data in support of the public assistance eligibility determination.
* Communicating with clients.
* Reviewing case information and preparing it for case disposition by the state eligibility consultant. All other duties as assigned.
**Required skills and abilities:**
* High School Diploma
* Must have experience using MS Office products--adobe professional experience preferred
* Ability to perform basic mathematical calculations
* Ability to learn and follow standard business policies and processes
* Ability to understand and follow Operational instructions and ask questions if there is something that they don''t understand
* Ability to organize and meet deadline and quality standards
* Maintain the integrity and confidentiality of all records and communications
* Excellent verbal and written communication skills required
* Ability to use tact and empathy in dealing with people from varied backgrounds
Good work ethic
* 1 plus years of experience performing administrative support or program support in counseling, education, health care, public administration, social services, vocational rehabilitation, or related experience preferred. Substitution: Accredited college training in any of the following areas may substitute for the required experience on a year for year basis: Business Administration, Child Development, Counseling, Education, Health Care, Psychology, Public Administration, Social Work, Sociology, or a related area. Direct Experience with State of Indiana Public Assistance Programs preferred.
*Xerox Business Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by sending an e-mail to *accommodations@xerox.com_._
Virtual/work from home? No
*Primary Location:* United States-Indiana-New Castle
*Virtual/work from home?:* No
*Req ID:* 14021067