/Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices./
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Senior QA Engineer - 15009945
*Responsibilities:*
Participating in all aspects of product testing, including test plan development, execution and delivery of well-tested solutions with short time to release.
Mentoring other QA engineers technically and assisting them with test planning and estimates.
Leading multiple projects and performing hands on testing independently.
Essential Duties
Reviews bug descriptions, functional requirements, design documents and code with developers to design test criteria and develop test plan
Documents work thoroughly and clearly (SCRs, Bugs, Test Plans, and Test Cases).
Determines test cycles, phases and conditions; sets up testing environment and equipment. Enforces QA standards for all phases of testing
Performs technical analysis to identify the scope and schedule for upcoming projects and individual work items.
Identifies software capability and reliability by conducting functional, system and performance tests.
Continuously increases StrataWare knowledge to become a Subject Matter Expert throughout application
Performs installation, functional testing, regression testing and support for all phases of the SDLC including but not limited to:
Bill Review and State Compliance
eReview
Inbound and outbound EDIs
New client implementations
Business Intelligence/ETL/Data Warehouse
PPO P&T
State Reporting
Participates in production support by troubleshooting problems and identifying solutions.
Mentors QA resources on assigned projects. Reviews test status and results.
Contributes to QA Process improvement.
Ability to work independently.
Effectively collaborate with team members and others in organization to resolve testing issues.
Independently analyzes issues, recommends software changes and writes detailed bug reports. Creates and maintains ownership of test cases and test results throughout SDLC.
Demonstrates in-depth understanding of SDLC by providing leadership and guidance on TFS workflow.
Produces defect reports, status reports, test reports and other reports as required.
Independently provide defect analysis identifying QA root cause and corrective action for missed test coverage.
Recommends Quality Assurance best practices and helps define and champion Quality Assurance standards.
Provides the highest level of customer service to customers, whether these are current or prospective clients of the Company, vendors, staff, business partners or visitors.
Assists and cooperates with co-workers, supervisor and management.
Participates in Rapid Response triaging production issues by providing QA scope, estimates and schedule. Collaborates with supervisor for final resolution.
Manages confidential client, financial and employee information with discretion and good judgment in accordance with department and Company guidelines.
Demonstrates a dependable work ethic.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in professional societies.
Performs all duties in accordance with established Company goals.
Secondary Duties
* Performs any or all duties as required or requested by supervisor
Success Indicators:
All QA assignments are completed on schedule.
Independently leads QA projects from inception to release.
Documents, troubleshoots and isolates problems encountered during testing. Maintains ownership of an issue until a resolution is identified and provides recommendations for process improvement.
Successfully performs multiple technical projects simultaneously.
Other departments identify you as a Subject Matter Expert on features of the application as well as the QA process.
Recommendations provided to QA associates are precise and accurate.
Consistently demonstrates success.
Position Requirements:
These specifications are general guidelines based upon the minimum ordinarily considered essential to satisfactory performance in this position. Individual skills and abilities may result in some deviation from these guidelines.
To perform effectively in this position, the incumbent is required to have:
* 6 years of experience in Software Quality Assurance.
* HealthCare background and EDI Testing experience is a plus.
* Demonstrated ability to integrate the whole picture through creation of end-to-end test scenarios along with functional, regression, and performance (stress/load) test plans.
Advanced knowledge of software testing principles, methodologies, automated testing and terminology
* Advanced proficiency with SQL server and writing SQL queries. Any experience with ETL is a plus.
Ability to quickly assess requirements of a project, set performance goals and assess the scope of a project
* Experience in reporting test results to different functional groups.
Proven ability to deliver products with highest quality and on time.
Strong software troubleshooting and software problem analysis skills
A solid understanding of the Software Development Life Cycle.
Ability to gain the respect of the development teams on the basis of technical knowledge, hands-on style and decision-making ability on technical issues.
* Very effective oral, written and presentation skills and the ability to resolve issues in a collaborative effort.
Ability to prioritize, solve complex tasks and recognize and escalate risks without supervision
* Good organizational skills and the ability to handle multiple activities with changing priorities simultaneously.
Competency to utilize Company software and proficiency in Microsoft software applications and a willingness to learn new systems as necessary.
Proven track record serving in a leading role in Quality Assurance teams.
Ability to work in a Fast Paced Environment and Interact effectively with different groups and escalate risks on time.
Ability to function as a team player and to be a self-starter.
Experience with developing/ enhancing automation tools is a plus.
Ability to travel and work as needed to meet Company objectives.
College Degree is required. Typically these skills result from an undergraduate degree in computer science or related subject.
/Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking./
**Job:** *Software Engineering*
**Organization:** *ISG*
**Title:** *Senior QA Engineer*
**Location:** *United States*
**Requisition ID:** *15009945*
**Virtual/work from home?** *No*