e-Discovery Case Manager-14025413
##
Description
**_Job Purpose_**: To support client sites in the retrieval, processing and production of documentation supporting client specific business purposes.
**_Key Accountabilities:_**
* Coordinate the activities related to the processing, review and production of electronic files.
* Work with other Xerox resources to process data and load it to the enterprise legal repository, resolving data errors or any other problems encountered during the course of business.
* Provide electronic load files in industry standard formats to internal and external customers.
* Provide counsel to clients regarding recommended processes and best practices, related to the processing and production of data.
* Identify, analyze and resolve any data errors or integrity issues.
* Serve as liaison between key clients, IT Development & Operations departments, and third-party vendors.
##
Qualifications
* Bachelor’s degree in a technical field (or significant e-discovery experience)
* Experience working as a liaison with the customer in the collection, processing, review and production of data, including a working knowledge of search terms and production protocol.
* Advanced proficiency with MS Office Application and client email.
* General knowledge of relational databases.
* Familiarity with industry standard litigation-support formats and metadata for common file types.
* Familiarity with the proper handling of metadata, text extraction and indexing of data.
* Proficiency with commercial eDiscovery software.
* Strong organizational and time-management skills, including the ability to establish priorities and manage multiple tasks.
* Excellent analytical, problem-solving, and decision-making skills.
* Excellent written and verbal communication and presentation skills
* Excellent customer-service and interpersonal skills.
##
*Job:* Client Relationship Management / Service Delivery
*Primary Location:* United States-Michigan-Detroit
*Organization:* Large Enterprise Operations US
*Schedule:* Full-time
*Unposting Date:* Ongoing
*Req ID:* 14025413