Business and Quality Sr Analyst(
# Job Number:
14028901)
## Primary Location
United States-Arizona-Phoenix
##
Description
Xerox is the world''s leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
**_Duties_****:
Testing Team Mentoring – Candidate will develop, lead, and execute mentoring with assigned internal Quality Assurance Sr Analyst, Quality Assurance Analyst, and Commercial Vehicle Operations (CVO) QA team members as required.
Test Planning – Candidate will provide support and hands-on execution for testing of new CVO business applications.
Candidate will gather requirements, change requests, and supporting documentation for creating testing baseline.
Candidate will create test plans and supporting documentation supporting testing standards using full or partial application behavioral context.
Candidate will work with QA Director, QA Manager, and Test resources to execute and adhere to enterprise testing standards assuring all service / operating level deliverables are in compliance with these standards (both received documentation from upstream and completed by QC Team).
Teaming
Candidate will coordinate with internal Project Managers, QA Sr Analysts, QA Analysts, Business Analysts, and development staff as required.
Responsible for preparation tasks including test readiness walkthroughs, central issues management, environment verification, and test team training.
Test Build Out
Candidate will be responsible to analyze and test against contractual SLAs and CVO product requirements, environments, and risk discovery for the QC Team with Project Management, Operations, and Technical Teams.
Candidate will be responsible to develop end to end Test Plans per planned sprint including, scope definition, objective, test strategy, tools / injectors, monitoring / indicators, environments, roles / responsibilities, and test management according to ACS TTC QA standards.
Test Case Execution and Reporting
Candidate will participate in coordination and facilitation during internal test execution, end to end testing execution, and sprint management during test execution.
Candidate will develop Test Completion Reports per sprint including completed testing documentation, external client publication / review, and other client / internal testing deliverables according to ACS TTC QA standards.
Candidate will work with QA Director, QA Manager, and Project Manager on test output to identify and develop continuous improvement activities to expand QC test standards, strategies, and services
Problem Research
Candidate will log and manage defect for resolution and facilitate retest and closure.
Documentation - Candidate will prepare documentation and client deliverables.
**_Experience / Background_**:
4+ years experience with functional Software Quality Assurance.
Must have strong analytics skills to determine weak points in application and hardware through measurement of service level agreements and documented requirements.
Must have solid understanding of application testing, database, and hardware validation with an understanding of the agile development methodology with ability to own defect management / resolution Must have solid experience writing, reviewing, and implementing Test Plans (TP) and Test Completion Summary (TCS) documentation with quality control, project, and technical teams Tool experience for developing functional and performance automation validation Proven ability to handle multiple tasks in a fast-paced environment is required.
Candidate must be flexible, well organized and able to work well under pressure.
Candidate must work well without close supervision.
Candidate must demonstrate excellent verbal and written communication skills.
Candidate must have ability to translate needs of business users to technical staff.
**_Functional Description:
_**
The Testing Analyst is responsible for requirements analysis, test case development and test execution for new software applications as well as application enhancements. The Analyst is responsible for research related to Change Requests as well as regression testing of multiple applications. This analyst works closely with project managers, business users, and software development team.
Education and Typical Years Experience
BS in computer science or related field / comparable experience All other duties as assigned.
*Xerox Business Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by sending an e-mail to *accommodations@xerox.com_._
*Primary Location:* United States-Arizona-Phoenix
*Req ID:* 14028901