Tempe Call Center Recruiter - Project Based(
# Job Number:
14024249)
## Primary Location
United States-Arizona-Tempe
##
Description
Xerox is the world''s leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
Tactical and frontline recruiting and staffing expert with demonstrated ability to effectively build business relationships with their assigned business groups across multiple geographies.
Individual selected for the Recruiter role must be an exemplary role model and demonstrate the ability to accomplish the following at ACS, A Xerox Company
With direction from the AVP Recruiting, collaborate with the assigned business group leadership to enable them to achieve tactical and strategic resource requirements.
Review opportunities for leveraging resumes to other internal clients (cross references)
Manage all assigned requisitions to ACS guidelines for aging and metrics to fill.
Demonstrate the ability to articulate both positive and negative feedback to ALL candidates in a professional manner.
Demonstrate the ability to calmly address candidate challenges.
Has in-depth knowledge of the business segment strategic resource objectives and the talent acquisition functional area.
Participates with line management in developing talent resource objectives.
With direction from the AVP Recruiting, develop innovative sourcing initiatives and develop a solid pipeline of qualified candidates at all times.
Work with the business group and AVP Recruiting to develop annual and quarterly talent acquisition and talent management business plans (taking also into consideration succession planning and promotion processes) that result in a competitive talent sourcing, screening, interviewing and selection strategy, securing only the best talent for their respective business groups
The Recruiter must demonstrate thorough knowledge and skilled experience in the following areas.
In collaboration with the line management and AVP Recruiting, assess needed skills, behaviors, traits and attributes of needed positions.
Articulate job scope for high volume replacement positions and critical, strategic positions that advance the business group and SBU business goals.
Additional outcome to significantly reduce turnover (90-day and long-term metrics).
Collect feedback from hiring managers as pulse measurements of client satisfaction and build quarterly, unified reports on client satisfaction, candidate experience, turnover by group at the group, division, and SBU levels.
Under direction of the AVP Recruiting, standardize, gain approval and implement hiring profiles and interview questionnaires at sourcing, screening, interviewing and selection levels.
Ensure you are responsive and competent to carry out your responsibilities on a daily basis.
Seek training and performance guidance as required.
Requisition management (aging, balancing, dispositioning)
Adhere to a 100% compliance, zero tolerance policy for all regulations and laws.
Partner with assigned line management to identify diversity strategies, for on-going slate development of candidates.
Knowledge of targeted or niche boards leveraged to attract the desired diverse population.
Negotiate candidate offers within the ACS guidelines#CD# escalate to AVP offers outside the guidelines.
Knowledge of and experience in MS Office, Outlook, contact management processes and applicant tracking systems.
Ensure you know where we are in the labor market, proactively acquire competitive market information to business strategy and provide advice to hiring managers as necessary.
Escalate to Legal and HR management as needed.
Work with Recruiting Operations to ensure sourcing and screening of candidates fully meet targeted needs of the business group
Minimum 4-year college degree or equivalent.
2-5 years recruitment experience
Ability to develop strong business relationships and manage expectations.
Staffing management and planning
Quick study – ability to learn and quickly apply learnings
Critical thinking
Thoroughness and follow-through
Good judgment
Efficient time management
Interpersonal flexibility
Competitive team player
Customer service orientation with exceptional communication skills
Technical acumen
Intellectual curiosity
Professional poise and presence
Sales aptitude
Employment Law
Effective client management
Demonstrate market intelligence of both industry and organization.
Demonstrate ability to influence across a matrix of business, HR, Legal and market constituents
Workforce planning process and methodology#CD# process improvement
Ability to understand business and strategies to recommend changes and efficiencies.
Strong track record of successful recruitment and staffing, including experience handling large staffing projects
Must have experience in high volume call center recruiting.
THIS IS A PROJECT BASED ROLE - UP TO 6 MONTHS IN LENGTH WITH POTENTIAL TO CONVERT TO A REGULAR POSITON.
This is a sourcing requisition that is used to identify potential candidates for several similar positions.
If you are contacted by a member of the Recruiting Team, you will be directed to apply to a specific, active job opportunity.
The candidate profile you build for this requisition can be used to apply for other Xerox opportunities.
*Xerox Business Services, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox Business Services, LLC may request such accommodation(s) by sending an e-mail to *accommodations@xerox.com_._
Virtual/work from home? No
*Primary Location:* United States-Arizona-Tempe
*Virtual/work from home?:* No
*Req ID:* 14024249