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If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.
*Violations & Rental Car and Leasing Agency (RCLA)*Within the Collection database tool assist in developing metrics and indicators that provide data for Collectors/Management for future improvement opportunities. Assist in measuring performance against process requirements, aligning improvement projects to close performance shortfalls. Develop working relationships with third party vendors and/or ancillary service providers and other internal parties to ensure seamless delivery on specific tasks, special projects and/or participant issues. Participate in internal communications on standard processes and reporting. Troubleshoot application and data issues and direct to the appropriate contacts. Sustain relationships that have been established with the majority of the rental car companies and leasing agencies incurring violations in order to compel them to provide name and address information for the renters and lessees in charge of the vehicle at the time of the violation transactions to protect the current revenue stream.
The analyst in Newark reports to the Violations Manger and is responsible for but not limited to the following activities:
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· Process violation data for rental and leasing car agencies and maintain with a peer the Collection Tool data base residing in Access and backing-up Violation Supervisor when unavailable.
· Communicate, Process, monitor and report RCLA emails and assist Violation Supervisor in tracking/meeting new SLA standards.
· Schedule\download monthly outstanding violation reports for rental and leasing car agencies
· Perform transfer of responsibility transactions in the system.
· Monitor, track, and research rental company disputes submitted via mail or Vector Service Requests.
· Reconcile CYS reports and assist in enacting new metrics/updates within the Collection Tool.
· Update violation call cue and the SR processed reports.
· Perform quality checks and approve mail house files consisting of Violation Notices and DTR letters.
· Assist CSRs with Rental disputes.
* Batch/sort and hand out daily work assignments to the Violations Correspondence Team and update production log.
· Report to Violations Manager
*Qualifications:*
* Associates degree is required, plus more than five years of full-time,_analytical_working experience. Some prior data/analytical manipulation experience is required, plus commercial collection or auditing experience is a plus.
* Demonstrated proficiency in Microsoft Office applications including Excel and current/previous working experience in Access is required.
* One year or more years of Vector Application and business rules experience (Internal Only).
* Excellent oral and written communication skills.
/Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking./
**Job:** *Project Management*
**Organization:** *Public Sector BG Site*
**Title:** *Project Analyst (Violation Analyst)*
**Location:** *New Jersey-Newark*
**Requisition ID:** *15019715*
**Virtual/work from home?** *No*