Railway Enquiry
Helpline.No. 139 (24 Hours Service)
Write to : info@irctc.com
Internet Ticketing Complaints Write to: care@irctc.co.in
CIN : U74899DL1999GOI101707
Corporate Office:
B 148, 11th Floor, Statesman House, Barakhamba Road, New Delhi-110001
Tel.No. 011-23311263/64, 23314752 , 23314784
Internet Ticketing Complaints Write to: care@irctc.co.in
Fax No. 011-23311259
Tourism Faciliation Center:
B 148, 11th Floor, Statesman House, Barakhamba Road,
New Delhi – 110001
Tel.No. 011-23701145/46/47 Fax No. 011-23701185
Email Id: tourticket@irctc.com
Internet Ticketing Services/IRCA Building:
Internet Ticketing, State Entry Road, IRCA Building, New Delhi-110055
Delhi Customer Care No. : 011-39340000
Chennai Customer Care No. : 044-25300000
Fax No: 011-23345400
Email Id: ggmit@irctc.com
Centralized Control Number (Tourism & Catering Services):
Phone No: 011-23345300, 23745950
Fax No.: 011-23345400
Mobile : 9717639005
North Zone:
Rail Yatri Niwas Building, New Delhi Railway Station Complex, Ajmeri Gate Side, New Delhi – 110002
Zonal Office Tel.No.: – 011-23234763, 23221146 , Fax: – 011-23210321
North Zone Control Tele No. / Fax No.: 011-23221147 Mobile:09717648888
Email Id: ggmnz@irctc.com, ggmdelhi@irctc.com
Rail Neer Plant Nangloi:
Rail Neer Plant, Northan Railways Wireless Station Area, Opposite Nangloi Bus Depot, Nangloi -110041
Tel.No. 011-65152575,25949774 Fax No. 011-25949773
Lucknow RO:
Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar, Lucknow -226010
Tel.No. 0522-2305522 Fax No. 0522-2305533
Jaipur RO:
708, 7th Floor, Crystal Mall , Sawai Jai Singh Highway,Banipark, Jaipur- 302016
Tel.No. 0141-4020194, 4020198, Fax No. 0141-4020193
Chandigarh RO:
SCO-80-81-8, Sector -34A, Chandigarh -160034
Tel.No. 0172-4645795, 6572156 ,Fax No. 0172-4645795
South Zone:
6A,The Rain Tree Place,No. 9 Mc Nicholas Road,Chetpet,Chennai 600031
Tel.No. 044-28363453 Fax No. 044-28361997
South Zone Control: 044-28362430
Email Id: ggmchennai@irctc.com
Ernakulam RO:
Sail-Harcad 1st Floor Building No.40/8194, Convent Road, Koachin- 682035
Tel.No. 0484-2382991-92 Fax No. 0484-2382990
Banglore RO:
C.B. Royale Building, 2/2 – Dr. Rajkumar Road, Rajaji Nagar, Banglore -560010
Tele: 080-22960014,Fax No. 080-23123877
Rail Neer Plant Palur:
Rail Neer Packaged Drinking Water Bottling Plant, Palur Railway Station Village And Post Palur, Taluk-
Chengalpattu, Distric- Kanchipuram(Tamil Nadu) – 603101
Tel.No. 044-27437007
SC Zone:
9-1-129/1/302, 3rd Floor, Oxford Plaza, Sarojini Devi Road, Secunderabad, Andhra Pradesh – 500003
Tel.No. 040-27702401, 27702407, 27808899 Fax No. 040 – 27715983
Email Id: ggmsecunderabad@irctc.com
East Zone I & II:
Old Koilaghat Building,Ground Floor,3,Koilaghat Street, Kolkata 700001
Tel.No. 033-22439045, 22133207 Fax No. 033-22439046
Email Id: ggmkolkatta@irctc.com
Bhubaneshwar RO:
A-0/1, Ground Floor, Bhubaneshwar Fortune Towers, Chandrasekharpur – 751023
Tele No. :0674-2303657,0674-2303658, Fax No.:0674-2301853
Patna RO:
Boscomaun Tower,4th Floor, West Gandhi Maidan, Patna – 800001
Tel.No. 0612-2205801,2213993 Fax No. 0612-2213993
Guwahati RO:
4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road, Ambari, Guwahati, Assam- 781001
Tel.No. 0361-2737123 Fax No. 0361-2367122
Rail Neer Plant Danapur:
Rail Neer Plant, Loco Colony, South of RPF Barracks, Khagaul, Danapur, Patna- 801105
Tel.No. 06115-232557,0612- 6500650, Fax No. 06115-232557
IRCTC Local DHR Tourism Coordinator:
Mobile No.:9434049405
(Siliguri,New jalpaiguri,Darjeeling)
West Zonal office:
2nd Floor,New Administrative Building,Central Railway,CST, Mumbai-400001
Tel.No. 022-22618062,22618063,22618064 Fax No. 022-22618066
Email Id: ggmmumbai@irctc.com
West RO Bhopal:
2nd Floor, Paryawas Bhavan, Block-4 ,Arera Hills, Bhopal – 462011
Tel.No. 0755- 2577011, 4285226 , Fax No. 0755 – 4057982
West RO Ahmedabad:
5nd Floor, Pelican Building, Gujarat Chamber of Commerce and Industary Ashram Road,
Ahmedabad-380009.
Tel.No. 079-26582673-75 Fax No. 079-26580735