At American Express, service has been at the core of our company for more than 160 years. In taking care of our customers, World Service employees view each contact not as a transaction or cost, but as an opportunity to deepen the overall relationship. The Service Integration organization within World Service aspires to create engaging customer experiences that delight and add value in every customer interaction. Some of the service products the team leads include social servicing in the Community @Amex, Facebook Twitter, as well as digital servicing solutions like Click-to- Chat, Video Chat, Account Alerts and next generation Voice Response experiences. The American Express World Service Technology organization seeks full-stack product engineers with a bias toward mobile apps to act as strategic leads for innovative, integrated new digital products on teams inspired by technology firms that practice agile development at scale. As a member of a small, multi-disciplinary team of technologists, designers, and product strategists, youll make key product decisions, build product features and backlogs, and ship ideas quickly. Youll be a part of a fast paced product development and management environment in an organization with millions of existing users. The teams will work on problems that truly matter for American Express customers transform customer service for a multi-device and omnichannel world that integrates digital innovations with current non-digital experiences. We will exude leanness, practicing iterative design techniques to concept, prototype, test, and build products. We will commit to a fast-paced release cycle from idea to product, measured in weeks instead of months. Youll be involved in all parts of the product development process from brainstorming and conception, to invention, prototyping, testing, building, and launch. You'll brainstorm approaches to the problems we face, work with designers to create mockups and prototypes, test ideas in front of customers, code, ship, and tweak. Your work will evolve into a product that will ship within 6 months of your start date. Job Responsibilities: Write snappy code, from flexible Objective-C, Java and JavaScript libraries to concise, reusable models Work with the latest open-source projects designed to scale Build system architectural components for products that create market-defining experiences Work closely together with our small, multi-disciplinary team to build compelling product experiences and implementing exciting new features that use groundbreaking technologies for data analysis , mobile and web Creatively figure out how to use customer data to inform decision-making Participate in usability testing, translating findings back into code Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.QualificationsQualifications:Youre a team playerYou can talk with designers, product owners, and senior stakeholderYou're not just a coder; you're someone who knows how to get things made You start imagining how to turn experiences into products as soon as you see the paper prototype, and you know how to prod for the right direction before you start hacking awayYou might have led others and shipped an experience well-received by users, one that wasnt just incremental change but an entirely new product. In your spare time, youve collaborated with friends to conduct experiments outside of work You've got technical expertiseYou can build a mobile app (and you've done it before). We're flexible about language and approach as long as you're working in a codebase you're confident writing for and which you know will deliver the right resultsYou can decipher the code of others, and you understand your way around legacy infrastructure and architectureYouve been exposed to the architecture for a large, high scale application that integrates into multiple systemsYou put users firstYou believe that users should have the loudest voice in the room You make to learn. You understand the role of validation and its place in the product development processExperience shipping one or more Objective-C iOS, Java Android or equivalent apps Great with numbers, tables, charts, trends everything data. Good understanding of high-level product architecture and data flow patternsYouve worked agile and going lean intrigues youYou understand and believe in the value of testing for validation, building quickly, and deploying fast We're scaling agile and lean at a large corporation, and while we're reading from the playbook, we're looking for people who can see the value of the approach, but who aren't dogmatic about how closely we follow along. You get bonus points if you've got experience working in a start-up or high-growth environment. We come from the startup world and are applying those nimble principles at scale. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Click here to view the EEO is the Law poster. If the link does not work, please copy and paste the following URL in a new browser window: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htmReqID: 15017050