ING is looking for a (mid-senior level) IT Ops/System Engineer within Global Digital Channels domain of Commercial Banking. If you want to work at a place where you are in charge of the correct operation of systems impacting tens of thousands of our commercial banking customers, where investing in the automation of provisioning and monitoring never stops, and where we are building a team of top-notch Ops engineers that can take on the challenges of running one of the most important internet-facing applications of one of the largest European Banks, please read on.Work descriptionAs a Mid-Senior Ops Engineer you look after the availability, reliability of our main Internet-facing commercial banking system-Global Commercial Banking (CB) Portal. The Global CB Portal covers the whole range of ING's Commercial Banking products and offers the whole spectrum of Commercial Banking products: payments cash management, FM, Lending, etc. The portal is accessible via web as well as mobile and tablet devices (with native apps for iOS and Android). The impact of what you are responsible for is huge. The field evolves fast and staying up-to-date and exercising technical leadership to help the organization stay at the forefront is of paramount importance. You will focus on strengthening the monitoring and automated delivery of our software to meet the challenges posed by the growth in the number of users of CB Portal. Some of the main responsibilities are listed below, we expect you to be able to cover more than half of them.Monitoring and supporting the production environment and several other environments of CB PortalAutomating the installation and integration of different components making up CB PortalCapacity management of file systems and databases usedOwning backup/restore and disaster recovery processesAbility to analyze DB performance and make necessary performance tuning suggestionsStreamlining our development process from code check-ins all the way to deployment into production in collaboration with Dev colleaguesEvolve our approach for monitoring and alerting towards preventive monitoringYou will participate in DevOps teams and software release cycles in collaboration with the Commercial Banking business and its support functions, all within a DevOps way of working.Your work environmentYou will work in the dynamic and challenging environment of the IT organization of ING Global Digital Channels. We operate according to a Scrum Agile development process and strongly believe in the DevOps approach to delivering IT solutions. The focus is on high-quality mission-critical software delivered in time using iterative development with regular milestone demos to the business, so that at the end there are no surprises about what we build. Desired skills experienceIT (Master/Bachelor) technical degreeProven track record in this role, preferably in an international environmentGood knowledge (or at least keen interest to gain it) of some of the following areas: payments, cash management and financial markets is vital for this positionYou have sound knowledge of relational databases and ideally have looked after the operation of a critical production installation of Oracle including its performance tuning as well as backup/restore scripts and processes.Excellent knowledge of at least one modern scripting language (Python, Ruby, Groovy). Knowledge of Python is big nice-to-have.Good knowledge of modern application servers such as Nginx, Tomcat, JBoss, WebSphere Good knowledge of enterprise level networking (TCP/IP, VPNs, SFTP, Proxy, Firewalls)Excellent knowledge of OS fundamentals with the ability to apply it in the context of modern operating systems, e.g. RHEL, CentOS etc.Good knowledge and real-world experience in provisioning environments with tools such as Puppet, Chef, DockerKnowledge of NoSQL data stores such as Cassandra, while not mandatory, is a strong nice-to-have.Experience in the inner workings of the JVM, while not mandatory, is an important nice-to-have Experience with continuous integration and continuous delivery using modern OSS tools such as Jenkins, Maven/Gradle, SonarPerformance/Capacity/Availability Monitoring, knowledge of well-known OSS tools in this area (such as Ganglia, Nagios, Graphite, and JMeter) is a big nice-to-haveBasic knowledge of ScrumAble to work under pressure, no 9-5 mentality, willing to be on stand-by outside of office hoursGreat English communication skills, verbal as well as written. CISSP certificate is a very important nice-to-have.Important competences: problem solving creativitycooperationdisciplined and result oriented

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