2013-10-10

According to Microsoft’s latest info, which is on their Microsoft by the Numbers website, there are over 1 million subscribers to office 365 Home Premium alone. That number does not even include Enterprise and Small Business subscriptions.

Of course no service is without issues or the need to educate users so it is critical that good resources be available to assist customers in troubleshooting or learning about the service they are subscribed to.

The folks at the Office 365 Community site, which is already a tremendous resource, now has an online help center with some of the more common things users are looking for.

You can reach the Office 365 Help Center at http://community.office365.com/en-us/tools/helpcenter.aspx where you will find the ability to filter the results by two categories Enterprise and Small Business and then each of those can be filtered further by Admin or User.

Here are the various categories you will see under each area:

Enterprise – Admin

Email, calendar and contacts

Sites and document sharing

IM, meetings and conferencing

Domains in Office 365

Deploy Office 365

Hybrid Configuration

Manage Office 365

Mobile Access

Passwords

Subscriptions, purchase services and licenses

Office Applications

Compliance

Additional Resources

Enterprise – User

Email, calendar and contacts

Sites and document sharing

IM, meetings and conferencing

Mobile Access

Passwords

Subscriptions, purchase services and licenses

Office Applications

Compliance

Additional Resources

Small Business – Admin

Email, calendar and contacts

Sites and document sharing

IM, meetings and conferencing

Domains in Office 365

Manage Office 365

Mobile Access

Passwords

Subscriptions, purchase services and licenses

Office Applications

Compliance

Additional Resources

Small Business – User

Email, calendar and contacts

Sites and document sharing

IM, meetings and conferencing

Mobile Access

Passwords

Subscriptions, purchase services and licenses

Office Applications

Compliance

Additional Resources

Each of the above categories have individual RSS feeds that you can subscribe to so that you see the latest additions when they are published.

If you can not find the info you need in the Office 365 Help Center then you can also try the Office 365 forums.

Show more