2012-05-06



UPS sender form for past month





Hair type: 100% Indian human hair.

Style: Straight, body wave, deep wave, water wave, 25curl, deep curl for any texture.

Weight: 4oz

The weight is the most important factor. Weight and Length decides the thickness.

Usually, a full head needs at least 200g~300g hair.

Hair color available for units:

We can do the soonest shipment in one~two day if you take our stock unit, and we normally use UPS which only take 2days on the way to USA.

Attention:

1 How to identify the human hair?

It is easily to see this for yourself when you receive your product. Simply remove a few strands of hair and burn them. Human hair has natural proteins, so it is reduced to ash and produces a foul smell when it is burned. However, synthetical hair melts into a sticky ball when burned, so it is very easy to tell the difference. Moreover, human hair may have a few gray hairs or split ends. This is not a quality problem. It is very natural.

2 How to care human hair extension?

please wash it by special shampoo, which is the most mild one, and clean water as well. Please use the shampoo recommended by local professional hairdresser. Brush wig smoothly with a wire brush in gently. Do not push the wig use force. Let the hair air dry naturally. Do not brush while dry.

If you have any other questions or suggestions, please let us know. I'm here to answer any questions you may have. Thanks

You feedback is very important for us, please contact us to solve any unhappy case before leaving any negative or Neutral feedbacks,

we will solve any problems for you!

In the unlikely event you are not satisfied with the transaction, please contact us before opening any cases, we will try our best to

resolve your issue.

If you are satisfied with your purchase and our service, we appreciate your 5 stars 4 options to us!

Please see other recommend items below

We take great care in packaging every item to ensure safe shipment to you. We check every item before we pack it. Therefore. Pls check the package before you sign for it, if it is broken or damaged, you can make a record with the carrier. At the same time. You can take a photo and send to us, we will solve the problem for you at the first time.

At AUGUSTWIGS customer satisfaction is very important to us. Our goal is to provide you with a gorgeous and well-made lace wig that meets our high expectation of workmanship and quality. All our products are thoroughly inspected before shipment to ensure that you receive goods that meets our high standards. We make every attempt to represent our products accurately and want our customers to be happy with their purchase. We understand, though, that in some cases customers may request a return.

If you are unhappy with your purchase upon opening the package, please contact us right away and we can arrange for an exchange, refund or a store credit.

Item has to be returned in the exact same condition as it was received. If the wig has been altered in any way, then we cannot do an exchange, store credit or process a refund! This includes but is not limited to any of the following:
DO NOT Cut the hair extension
DO NOT Put any kind of Chemicals on the hair extension
DO NOT Wear the hair extension
DO NOT Put Glue or Tape on the hair extension
DO NOT Apply The hair extension to Your Head
DO NOT Put Products on the hair extension
DO NOT Wash or Condition the hair extension
DO NOT Dye or Color the hair extension
DO NOT Perm or Put Relaxer on hair extension
DO NOT Style or Cut the Hair extension
DO NOT Alter or Change the hair extension in ANY Way
DO NOT Destroy or Lose any of the Original Packaging
DO NOT Try to Correct the Problem Yourself BEFORE Contacting Us If you do any of the above, we CANNOT accept the return, honor an exchange or offer a refund and this policy will not apply. Please understand that these policies are necessary health precautions. Customers are responsible for shipping the item safely back to us. Returns are also subject to a $15 re-stocking fee, if return is not due to seller`s mistake. Please allow 5-7 days for processing of refunds. Please do not bid or purchase our items if you do not agree to our return policy. If you`re unclear about any part of this policy, please ask questions BEFORE purchasing or Bidding. Purchase of any of our items indicates agreement and acceptance of our store return policies. Thanks for Looking! We look forward to working with you! NOTE: There is No Returns accepted for Wig Tools such as Ventilating Needles (as stated on auction description page). Thanks.

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