2013-11-25

1and1 and HostGator are two of the largest web hosting companies in the world. They both provide a series of web hosting solutions, including shared hosting, VPS hosting, and dedicated servers, but which is the better choice for small businesses?

In this comparison of 1and1 VS HostGator, we comprehensively introduce the web hosting services of two companies and compare their prices, features, speed, uptime, and technical support thoroughly. You can have an overall understand about the 2 companies, and clearly know that HostGator is the better than 1and1 for small to medium sized business websites at the end.

As the following, we have given an editorial ratings about the overall, price, features, reliability, performance, and technical support, all of which are according to our professional review experience and verified customer reviews. Besides, we mainly focus on the Linux based shared web hosting solutions.

Rating

1and1

HostGator

Overall





Feature

Price

Performance

Reliability

Security

Support

Website

1and1.com

hostgator.com

1and1 VS HostGator – Price

1and1 is attractive for the affordable price. Starting at $5.99/mo regularly, 1and1 Basic plan is now available for $1.99/mo, 68% discount allowed. But the Unlimited and Advanced plans are high to $4.99/mo and $7.99/mo respectively.

HostGator has 3 web hosting plans as Hatchling, Baby and Business, starting at $4.95/mo, $7.95/mo and $12.95/mo regularly. However, for customers using the coupon code BWH25Percent, they can get 25% discount and start at $3.71/mo effectively.

It seems that 1and1 is much cheaper than HostGator. However, 1and Basic plan only provides 100 GB disk space, 5 MySQL databases, 20 FTP accounts and 100 Email accounts, but HostGator Hatchling plan comes with unlimited disk space, unlimited bandwidth, unlimited MYSQL databases and unlimited email & FTP accounts. Moreover, HostGator plans also include $100 free Google AdWords credits.

You can check out the detailed prices and features in the following table.

Feature

1and1 Basic

HostGator Hatchling

Price

$1.99/mo, 68% Off

$3.71/mo, 25% Off

Websites

1

1

Disk Space

100 GB

Unlimited

Email Accounts

100

Unlimited

Free Domain

cPanel Control Panel

1-click Installer

Softcalous

PHP

Ruby & Python & Perl

SSH Access

Shared SSL Certificate

Free Data Backup

Money Back

30 days

45 days

Free Credits

$100 Google AdWords

Technical Support

Phone & Email

Phone, Live Chat & Email

Website

1and1.com

hostgator.com

1and1 VS HostGator – Performance

Performance is a crucial factor to choose a web hosting. However, you don’t need to worry about it with HostGator – it guarantees 99.9% uptime and actually achieves 99.99% uptime. Besides, it also keeps the online websites superbly fast.

As we monitored the server response time and uptime of 1and1 and HostGator for over 12 months, they both keep 99.9% uptime, and HostGator is still running fast. As the statistics chart shows, HostGator delivers fast to 384 ms server response time in the past 30 days, 124% faster than that of 1and1.

In fact, it’s not surprised that HostGator performs such excellently. It has partnered with SoftLayer for all primary data center and network-provider services. In addition to utilize the world leading networks to power the online websites, HostGator also partners with a fully meshed and redundant Certified Cisco Network, and feature 9 backbone and fiber providers including AT&T, Time Warner, Global Crossing, and so on. Moreover, HostGator system administrators monitor all servers 24 hours a day, 7 days a week. As a result, it has full ability to maximize the uptime and ensure fast loading speed.

1and1 VS HostGator – Technical Support

Technical support is also important for business websites. Both 1and1 and HostGator provides 24×7 professional technical support to help customers with troubles. However, 1and1 support is only available via phone and email, no option for live chat, which is the most common used support method. By contrast, HostGator offers completely US-based technical support via phone, live chat and email.

Moreover, two companies both include online Support Center on their official websites, which is designed to help customers who would like to solve problems by themselves.

1and1 VS HostGator – Customer Satisfaction Rate

No one has a better understanding than the real customers. After learning about the detailed information of 1and1 and HostGator, let’s learn about their customer satisfaction rate. As we received 110 HostGator reviews from real customers, nearly 97.2% of them are satisfied with HostGator web hosting services, including reliability, control panel and technical support. However, we only receive 2 reviews about 1and1 hosting services. See more information in the below chart.

Conclusion – HostGator Recommended

As the above comparison, HostGator is better than 1and1, for cost effective service, high performance, 99.9% uptime guarantee, considerate technical support and high satisfaction rate. So we sincerely recommend HostGator if you need a business class web hosting to power your websites.

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