2014-04-29

eBay just released its earnings report for the first quarter with revenue up 14% year-over-year. Non-GAAP earnings grew 11%.



CEO John Donahoe said, “We delivered a strong first quarter, with enabled commerce volume up 24 percent and revenue up 14 percent. We are committed to delivering sustainable shareholder value and focusing on what matters most to our investors. We are executing our growth plans, capitalizing on the synergies in our portfolio and aggressively executing our $5.0 billion share buyback program. Today, we also announced a non-cash tax charge to facilitate repatriation of $6.0 billion net in foreign earnings, increasing our available U.S. cash and enhancing our financial flexibility.”

Here’s the release in its entirety:

SAN JOSE, Calif.–(BUSINESS WIRE)– Global commerce platform and payments leader eBay Inc. (Nasdaq: EBAY) today reported that revenue for the first quarter endedMarch 31, 2014, increased 14% to $4.3 billion, compared to the same period in 2013. Non-GAAP earnings increased 11%, to $899 million or $0.70 per diluted share, over the prior year, driven by strong top line growth. A first quarter GAAP loss of ($2.3) billion or ($1.82) per diluted share, was due to a discrete tax charge of approximately $3.0 billion.

The role the company plays in global commerce continued to grow, with total company enabled commerce volume (ECV) increasing 24% in the first quarter to $58 billion. Mobile ECV advanced 70% to $11 billion representing 19% of volume. Mobile downloads since inception exceeded 240 million and attracted 6.5 million new customers in the quarter. Cross-border trade grew 24%, representing $13 billion, or 22%, of total company ECV.

“We delivered a strong first quarter, with enabled commerce volume up 24 percent and revenue up 14 percent,” said eBay Inc. President and CEO John Donahoe. ”We are committed to delivering sustainable shareholder value and focusing on what matters most to our investors. We are executing our growth plans, capitalizing on the synergies in our portfolio and aggressively executing our $5.0 billion share buyback program. Today, we also announced a non-cash tax charge to facilitate repatriation of $6.0 billion net in foreign earnings, increasing our available U.S. cash and enhancing our financial flexibility.”

PayPal net total payment volume (TPV) grew 27% with Merchant Services volume up 32% and on-eBay volume up 15%. Revenue grew to $1.8 billion. PayPal gained 5.8 million new active registered accounts to end the quarter at 148 million, up 16%. Global on-eBay penetration increased to 78.9%. PayPal continued to invest in its credit offerings, providing flexibility for consumers and merchants while improving its ability to manage transaction expense and reinvest in the business to accelerate growth.

eBay Marketplaces gross merchandise volume (GMV) grew 12%, with the U.S. up 11% and International up 13%. Revenue grew to $2.2 billion. Marketplaces gained 4.7 million new buyers to end the quarter with 145 million active buyers, up 14%. Top rated sellers in the company’s three largest markets grew their same-store-sales 19% and offered free shipping on 53% of transactions across those markets. The selection of items available on Marketplaces grew to over 650 million listings, including both platform and non-platform offerings, reflecting the success of improved selling initiatives, particularly on mobile.

eBay Enterprise gross merchandise sales (GMS) grew 16%. Revenue grew to $269 million. Enterprise enabled its clients to grow same-store sales 11%. eBay’s Magento business, which primarily services small to medium-sized businesses, was integrated into eBay Enterprise’s offerings, providing merchants of all sizes a highly flexible end-to-end solution.

First Quarter 2014 Financial Highlights (presented in millions, except per share data and percentages)

 

First Quarter

2014

2013

Change

eBay Inc.

Net revenue

$4,262

$3,748

$514

14%

Enabled commerce volume (ECV)

$58,495

$47,091

$11,404

24%

GAAP

Net income (loss)

$(2,326)

$677

$(3,003)

(443%)

Earnings per diluted share

$(1.82)

$0.51

$(2.33)

(454%)

Non-GAAP

Net income

$899

$829

$70

8%

Earnings per diluted share

$0.70

$0.63

$0.07

11%

Business Units

Payments

Net revenue

$1,845

$1,548

$297

19%

Net total payment volume (TPV)

$52,006

$41,040

$10,966

27%

Marketplaces

Net revenue

$2,155

$1,957

$198

10%

Gross merchandise volume (GMV)

$20,545

$18,307

$2,238

12%

Enterprise

Net revenue

$269

$248

$21

8%

Gross Merchandise Sales (GMS)

$936

$807

$129

16%

Other Selected Financial and Operational Results

Operating margin — GAAP operating margin decreased to 20.6% for the first quarter of 2014, compared to 21.3% for the same period last year. Non-GAAP operating margin decreased to 26.9% in the first quarter, compared to 27.4% for the same period last year.

Taxes — The GAAP effective tax rate for the first quarter of 2014 was 366%, compared to 16% for the first quarter of 2013. The company recorded a discrete tax charge of approximately $3.0 billion taken on $9.0 billion of foreign earnings from the prior years that were previously not subject to U.S. tax. This increases available U.S. cash by approximately $6.0 billion (net of the tax charge) providing greater U.S. financial flexibility. Excluding the effect of this discrete tax charge, our effective tax rate for the quarter would have been 18%. The remaining two percentage point increase in the company’s GAAP effective tax rate compared to the same period of the prior year was due to an increase in current year foreign earnings subject to U.S. tax and the expiration of the federal R&D credit. For the first quarter of 2014 and 2013, the non-GAAP effective tax rate was 21% and 20%, respectively.

Cash flow — The company generated $1.2 billion of operating cash flow and $968 million of free cash flow during the first quarter of 2014.

Stock repurchase programs — The company repurchased 33.1 million shares of its common stock for approximately $1.8 billion in the first quarter of 2014. As of March 31, 2014, the company’s remaining share repurchase authorization was $3.8 billion.

Cash and cash equivalents and non-equity investments — The company’s cash and cash equivalents and non-equity investments portfolio totaled $11.9 billion at March 31, 2014, down from $12.8 billion at December 31, 2013.

As previously announced, the company has settled its proxy fight with investor Carl Icahn. Icahn has withdrawn both his proposal to separate the company’s PayPal business and his two nominees to the company’s Board of Directors. The company has agreed to appoint David Dorman as an independent director to its Board of Directors. This will expand the number of independent directors on the board to 10.

Business Outlook

Second quarter 2014 — The company expects net revenues in the range of $4,325 - $4,425 million with GAAP earnings per diluted share in the range of $0.51 - $0.53 and non-GAAP earnings per diluted share in the range of $0.67 - $0.69.

Full year 2014 — The company now expects net revenues in the range of $18,000 - $18,500 million with GAAP earnings per diluted share in the range of $0.04 - $0.09 and non-GAAP earnings per diluted share in the range of $2.95 - $3.00.

Quarterly Conference Call and Webcast

eBay Inc. will host a conference call to discuss first quarter 2014 results at 2:00 p.m. Pacific Time today. A live webcast of the conference call, together with a slide presentation that includes supplemental financial information and reconciliations of certain non-GAAP measures to their nearest comparable GAAP measures, can be accessed through the company’s Investor Relations website at http://investor.ebayinc.com. In addition, an archive of the webcast will be accessible for 90 days through the same link.

eBay Inc. uses its Investor Relations website at http://investor.ebayinc.com as a means of disclosing material non-public information and for complying with its disclosure obligations under Regulation FD. Accordingly, investors should monitor, in addition to following press releases, SEC filings, public conference calls and webcasts.

About eBay Inc.

eBay Inc. (NASDAQ: EBAY) is a global commerce and payments leader, providing a robust platform where merchants of all sizes can compete and win. Founded in 1995 in San Jose, Calif., eBay Inc. connects millions of buyers and sellers and enabled $205 billion* of commerce volume in 2013. We do so through eBay, one of the world’s largest online marketplaces, which allows users to buy and sell in nearly every country on earth; through PayPal, which enables individuals and businesses to securely, easily and quickly send and receive digital payments; and through eBay Enterprise, which enables omnichannel commerce, multichannel retailing and digital marketing for global enterprises in the U.S. and internationally. We also reach millions through specialized marketplaces such as StubHub, the world’s largest ticket marketplace, and eBay classifieds sites, which together have a presence in more than 1,000 cities around the world. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.

* This adjusted number reflects decision to remove vehicles and real estate GMV from ongoing total GMV and ECV metrics (previously stated ECV for 2013 was $212 billion, incorporating vehicles and real estate GMV).

Presentation

All growth rates represent year over year comparisons, except as otherwise noted. All amounts in tables are presented in U.S. dollars, rounded to the nearest millions, except as otherwise noted. As a result, certain amounts may not sum or recalculate using the rounded dollar amounts provided.

Non-GAAP Financial Measures

This press release includes the following financial measures defined as “non-GAAP financial measures” by the Securities and Exchange Commission (SEC): non-GAAP net income, non-GAAP earnings per diluted share, non-GAAP operating margin, non-GAAP effective tax rate and free cash flow. These measures may be different from non-GAAP financial measures used by other companies. The presentation of this financial information, which is not prepared under any comprehensive set of accounting rules or principles, is not intended to be considered in isolation of, or as a substitute for, the financial information prepared and presented in accordance with generally accepted accounting principles (GAAP). For a reconciliation of these non-GAAP financial measures to the nearest comparable GAAP measures, see “Business Outlook,” “Non-GAAP Measures of Financial Performance,” “Reconciliation of GAAP Operating Margin to Non-GAAP Operating Margin,” “Reconciliation of GAAP Net Income (loss) to Non-GAAP Net Income and Reconciliation of GAAP Effective Tax Rate to Non-GAAP Effective Tax Rate” and “Reconciliation of Operating Cash Flow to Free Cash Flow” included in this press release.

Forward-Looking Statements

This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries that are based on the company’s current expectations, forecasts and assumptions and involve risks and uncertainties. These statements include, but are not limited to, statements regarding expected financial results for the second quarter and full year 2014, and the future growth in the Payments, Marketplaces and Enterprise businesses, mobile payments and mobile commerce, and the company’s plans regarding its stock repurchase programs. The company’s actual results could differ materially from those predicted or implied and reported results should not be considered as an indication of future performance. Factors that could cause or contribute to such differences include, but are not limited to: changes in political, business and economic conditions, any European, Asian or general economic downturn or crisis (including any economic disruption or sanctions related to Ukraine orRussia) and any conditions that affect ecommerce growth; fluctuations in foreign currency exchange rates; the company’s need to successfully react to the increasing importance of mobile payments and mobile commerce and the increasing social aspect of commerce; the company’s ability to deal with the increasingly competitive ecommerce environment, including competition for its sellers from other trading sites and other means of selling, and competition for its buyers from other merchants, online and offline; changes to the company’s capital allocation or management of operating cash; the company’s need to manage an increasingly large enterprise with a broad range of businesses of varying degrees of maturity and in many different geographies; the effect of management changes and business initiatives; the company’s need and ability to manage other regulatory, tax and litigation risks as its services are offered in more jurisdictions and applicable laws become more restrictive; any changes the company may make to its product offerings; the competitive, regulatory, payment card association-related and other risks specific to PayPal and Bill Me Later, especially as PayPal continues to expand geographically and introduce new products and as new laws and regulations related to financial services companies come into effect; the company’s ability to timely upgrade and develop its technology systems, infrastructure and customer service capabilities at reasonable cost; the company’s ability to maintain site stability and performance on all of its sites while adding new products and features in a timely fashion; and the company’s ability to profitably integrate, manage and grow businesses that have been acquired or may be acquired in the future. The forward-looking statements in this release do not include the potential impact of any acquisitions or divestitures that may be announced and/or completed after the date hereof.

More information about factors that could affect the company’s operating results is included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the company’s most recent annual report on Form 10-K and subsequent quarterly reports on Form 10-Q, copies of which may be obtained by visiting the company’s Investor Relations website at http://investor.ebayinc.com or the SEC’s website at www.sec.gov. Undue reliance should not be placed on the forward-looking statements in this press release, which are based on information available to the company on the date hereof. The company assumes no obligation to update such statements.

eBay Inc.

Unaudited Condensed Consolidated Balance Sheet

March 31,

2014

December 31,

2013

(In millions)

ASSETS

Current assets:

Cash and cash equivalents

$

4,415

$

4,494

Short-term investments

3,429

4,531

Accounts receivable, net

810

899

Loans and interest receivable, net

2,744

2,789

Funds receivable and customer accounts

9,648

9,260

Other current assets

1,313

1,310

Total current assets

22,359

23,283

Long-term investments

5,211

4,971

Property and equipment, net

2,686

2,760

Goodwill

9,257

9,267

Intangible assets, net

805

941

Other assets

227

266

Total assets

$

40,545

$

41,488

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

Short-term debt

$

4

$

6

Accounts payable

277

309

Funds payable and amounts due to customers

9,648

9,260

Accrued expenses and other current liabilities

5,523

2,799

Deferred revenue

169

158

Income taxes payable

120

107

Total current liabilities

15,741

12,639

Deferred and other tax liabilities, net

828

841

Long-term debt

4,124

4,117

Other liabilities

243

244

Total liabilities

20,936

17,841

Total stockholders’ equity

19,609

23,647

Total liabilities and stockholders’ equity

$

40,545

$

41,488

eBay Inc.

Unaudited Condensed Consolidated Statement of Income

Three Months Ended March 31,

2014

2013

(In millions, except per share amounts)

Net revenues

$

4,262

$

3,748

Cost of net revenues (1)

1,351

1,152

Gross profit

2,911

2,596

Operating expenses:

Sales and marketing (1)

805

697

Product development (1)

480

434

General and administrative (1)

465

408

Provision for transaction and loan losses

204

175

Amortization of acquired intangible assets

79

82

Total operating expenses

2,033

1,796

Income from operations

878

800

Interest and other, net

(5

)

9

Income before income taxes

873

809

Provision for income taxes

(3,199

)

(132

)

Net income (loss)

$

(2,326

)

$

677

Net income (loss) per share:

Basic

$

(1.82

)

$

0.52

Diluted

$

(1.82

)

$

0.51

Weighted average shares:

Basic

1,276

1,295

Diluted

1,276

1,319

(1) Includes stock-based compensation as follows:

Cost of net revenues

$

17

$

13

Sales and marketing

42

33

Product development

51

32

General and administrative

39

33

$

149

$

111

eBay Inc.

Unaudited Condensed Consolidated Statement of Cash Flows

Three Months Ended March 31,

2014

2013

 

(In millions)

Cash flows from operating activities:

Net income (loss)

$

(2,326

)

$

677

Adjustments:

Provision for transaction and loan losses

204

175

Depreciation and amortization

382

329

Stock-based compensation

149

111

Deferred income taxes

3,108

450

Changes in assets and liabilities, net of acquisition effects

(343

)

(805

)

Net cash provided by operating activities

1,174

937

Cash flows from investing activities:

Purchases of property and equipment

(206

)

(299

)

Changes in principal loans receivable, net

(2

)

(29

)

Purchases of investments

(1,261

)

(1,426

)

Maturities and sales of investments

2,006

1,048

Acquisitions, net of cash acquired

(4

)

(8

)

Other

(1

)

(5

)

Net cash provided by (used in) investing activities

532

(719

)

Cash flows from financing activities:

Proceeds from issuance of common stock

55

102

Repurchases of common stock

(1,811

)

(476

)

Excess tax benefits from stock-based compensation

60

116

Tax withholdings related to net share settlements of restricted stock units and awards

(104

)

(153

)

Funds receivable and customer accounts, net

(388

)

(803

)

Funds payable and amounts due to customers, net

388

803

Other

7



Net cash (used in) provided by financing activities

(1,793

)

(411

)

Effect of exchange rate changes on cash and cash equivalents

8

(94

)

Net (decrease) increase in cash and cash equivalents

(79

)

(287

)

Cash and cash equivalents at beginning of period

4,494

6,817

Cash and cash equivalents at end of period

$

4,415

$

6,530

eBay Inc.

Unaudited Summary of Consolidated Net Revenues

Net Revenues by Type (1)

Three Months Ended

March 31,

December 31,

September 30,

June 30,

March 31,

2014

2013

2013

2013

2013

Net transaction revenues

(In millions, except percentages)

Marketplaces

$

1,727

$

1,828

$

1,609

$

1,578

$

1,554

Current quarter vs prior quarter

(6

)%

14

%

2

%

2

%

(4

)%

Current quarter vs prior year quarter

11

%

13

%

13

%

11

%

14

%

Percent of Marketplaces revenue from international

58

%

57

%

55

%

55

%

55

%

Payments

1,700

1,693

1,493

1,475

1,435

Current quarter vs prior quarter



%

13

%

1

%

3

%



%

Current quarter vs prior year quarter

19

%

18

%

18

%

20

%

18

%

Percent of Payments revenue from international

56

%

57

%

56

%

56

%

55

%

Enterprise

208

333

185

194

186

Current quarter vs prior quarter

(38

)%

80

%

(5

)%

4

%

(44

)%

Current quarter vs prior year quarter

12

%



%

9

%

18

%

2

%

Percent of Enterprise revenue from international

4

%

3

%

4

%

5

%

5

%

Total net transaction revenues

3,635

3,854

3,287

3,247

3,175

Current quarter vs prior quarter

(6

)%

17

%

1

%

2

%

(6

)%

Current quarter vs prior year quarter

14

%

14

%

15

%

15

%

15

%

Marketing services and other revenues

Marketplaces

428

471

418

423

403

Current quarter vs prior quarter

(9

)%

13

%

(1

)%

5

%

(7

)%

Current quarter vs prior year quarter

6

%

8

%

10

%

9

%

11

%

Percent of Marketplaces revenue from international

71

%

69

%

70

%

71

%

71

%

Payments

145

143

127

149

113

Current quarter vs prior quarter

1

%

13

%

(15

)%

32

%

4

%

Current quarter vs prior year quarter

27

%

31

%

25

%

21

%

22

%

Percent of Payments revenue from international

3

%

4

%

3

%

3

%

4

%

Enterprise

61

74

67

66

62

Current quarter vs prior quarter

(17

)%

11

%

2

%

6

%

(19

)%

Current quarter vs prior year quarter

(1

)%

(3

)%

(1

)%

(1

)%

1

%

Percent of Enterprise revenue from international



%



%



%



%



%

Total marketing services and other revenues

634

688

612

638

578

Current quarter vs prior quarter

(8

)%

12

%

(4

)%

10

%

(7

)%

Current quarter vs prior year quarter

10

%

11

%

11

%

10

%

12

%

Elimination of inter-segment net revenue and other (2)

(7

)

(12

)

(7

)

$

(8

)

$

(5

)

Total net revenues

$

4,262

$

4,530

$

3,892

$

3,877

$

3,748

Current quarter vs prior quarter

(6

)%

16

%



%

3

%

(6

)%

Current quarter vs prior year quarter

14

%

13

%

14

%

14

%

14

%

(1)

During the first quarter of 2014, we changed our reportable segments based on changes in our organizational structure which reflect the integration of our Magento platform into our Enterprise segment. Prior to this change, Magento was reported in corporate and other. Also during the quarter, we revised our internal management reporting of certain Marketplaces transactions to align more closely with our related operating metrics. Related to this change, we reclassified our Marketplaces vehicles and real estate revenues from net transaction revenues to marketing services and other revenues. Prior period amounts have been revised to conform to the current period segment reporting structure.

(2)

Represents revenue generated between our reportable segments.

Net Revenues by Geography (1)

Three Months Ended

March 31,

December 31,

September 30,

June 30,

March 31,

2014

2013

2013

2013

2013

(In millions, except percentages)

U.S. net revenues

$

1,998

$

2,180

$

1,873

$

1,870

$

1,789

Current quarter vs prior quarter

(8

)%

16

%



%

5

%

(8

)%

Current quarter vs prior year quarter

12

%

11

%

14

%

16

%

13

%

Percent of total

47

%

48

%

48

%

48

%

48

%

International net revenues

2,264

2,350

2,019

2,007

1,959

Current quarter vs prior quarter

(4

)%

16

%

1

%

2

%

(4

)%

Current quarter vs prior year quarter

16

%

16

%

15

%

12

%

16

%

Percent of total

53

%

52

%

52

%

52

%

52

%

Total net revenues

$

4,262

$

4,530

$

3,892

$

3,877

$

3,748

Current quarter vs prior quarter

(6

)%

16

%



%

3

%

(6

)%

Current quarter vs prior year quarter

14

%

13

%

14

%

14

%

14

%

(1)

Revenues are attributed to U.S. and international geographies primarily based upon the country in which the seller, payment recipient, customer, website that displays advertising, or other service provider, as the case may be, is located.

eBay Inc.

Unaudited eBay Inc. Supplemental Operating Data

Three Months Ended

March 31,

December 31,

September 30,

June 30,

March 31,

2014

2013

2013

2013

2013

(In millions, except percentages)

ECV (1)

$

58,495

$

59,607

$

49,727

$

48,776

$

47,091

Current quarter vs prior quarter

(2

%)

20

%

2

%

4

%

(3

%)

Current quarter vs prior year quarter

24

%

23

%

23

%

22

%

20

%

During the first quarter of 2014, we revised our internal management reporting of certain Marketplaces transactions to align more closely with our related operating metrics. Related to this change, we correspondingly excluded vehicles and real estate gross merchandise volume from our total gross merchandise volume. Prior period amounts have been revised to conform to the current period segment reporting structure.

(1)

Includes Marketplaces GMV (excluding vehicles and real estate), Payments Merchant Services Net TPV and eBay Enterprise Gross Merchandise Sales not earned on eBayor paid for via PayPal or Bill Me Later during the period; excludes volume transacted through the Magento platform. PayPal Merchant Services Net TPV is the total dollar volume of payments, net of payment reversals, successfully completed through our payments networks, including Bill Me Later, Venmo, and payments processed through Braintree’s full stack payments platform during the period, excludes PayPal’s and Braintree’s payment gateway businesses and payments for transactions on our Marketplaces platforms.

eBay Inc.

Unaudited Payments Supplemental Operating Data

Three Months Ended

March 31,

December 31,

September 30,

June 30,

March 31,

2014

2013

2013

2013

2013

(In millions, except percentages)

Active registered accounts (1)

148.4

142.6

137.4

132.4

127.7

Current quarter vs prior quarter

4

%

4

%

4

%

4

%

4

%

Current quarter vs prior year quarter

16

%

16

%

17

%

17

%

16

%

Net number of payments (2)

834.4

846.1

729.4

700.6

681.6

Current quarter vs prior quarter

(1

)%

16

%

4

%

3

%

(1

)%

Current quarter vs prior year quarter

22

%

22

%

24

%

24

%

23

%

Net total payment volume (3)

$

52,006

$

51,973

$

43,837

$

42,813

$

41,040

Current quarter vs prior quarter



%

19

%

2

%

4

%

(1

)%

Current quarter vs prior year quarter

27

%

25

%

25

%

24

%

21

%

On eBay net total payment volume as % of net total payment volume

29

%

29

%

30

%

30

%

32

%

Merchant Services net total payment volume as % of net total payment volume

71

%

71

%

70

%

70

%

68

%

Take rate (4)

3.55

%

3.53

%

3.70

%

3.79

%

3.77

%

Transaction rates (5)

Expense rate

0.99

%

0.97

%

1.05

%

1.04

%

1.05

%

Loss rate

0.27

%

0.32

%

0.30

%

0.31

%

0.29

%

Margin rate

64.6

%

63.5

%

63.4

%

64.4

%

64.4

%

Loan portfolio rates

Risk adjusted margin (6)

16.2

%

15.8

%

16.1

%

16.2

%

15.8

%

Net charge-off rate (7)

5.4

%

6.3

%

5.5

%

5.6

%

5.3

%

90-day delinquency rate (8)

2.9

%

2.9

%

3.2

%

2.7

%

2.7

%

(1)

All registered accounts that successfully sent or received at least one payment or payment reversal through our payments networks, including Bill Me Later and Venmo, but excluding users of Braintree’s unbranded payment checkout solutions, within the last 12 months and which are currently able to transact.

(2)

Total number of payments, net of payment reversals, successfully completed through our payments networks, including Bill Me Later, Venmo, and payments processed through Braintree’s full stack payments platform during the period; excludes payments sent or received through PayPal’s and Braintree’s payment gateway businesses.

(3)

Total dollar volume of payments, net of payment reversals, successfully completed through our payments networks, including Bill Me Later, Venmo, and payments processed through Braintree’s full stack payments platform during the period; excludes payments sent or received through PayPal’s and Braintree’s payment gateway businesses.

(4)

Take Rate reflects total net revenues earned through our payments networks, including Bill Me Later, Braintree, Venmo, PayPal’s payment gateway business, subscription fees and other net revenues, divided by Net Total Payment Volume.

(5)

Expense Rate reflects third party payment processing expenses and other related service costs, divided by Net Total Payment Volume.

Loss Rate reflects expense associated with our customer protection programs, fraud, chargebacks and merchant credit losses, bad debt expense associated with our accounts receivable balances, and loan reserves associated with our loan receivables balances, divided by Net Total Payment Volume.

Margin Rate reflects Take Rate less Expense Rate and Loss Rate, divided by Take Rate.

(6)

The risk adjusted margin represents annualized credit portfolio revenue, excluding contra-revenue incentives to customers or merchants, less cost of funds and less net credit and fraud losses during the period, divided by average loans receivable for the period.

(7)

Net charge-off rate is the annualized ratio of net credit losses over the average daily loan receivables balance during the period. Net credit losses are the principal loan losses, exclusive of interest and late fee write offs, less recoveries of previously charged off balances.

(8)

90-day delinquency rate is the end of period Bill Me Later account balances that have missed three or more consecutive payments, divided by total ending loan receivables.

eBay Inc.

Unaudited Marketplaces Supplemental Operating Data

Three Months Ended

March 31,

December 31,

September 30,

June 30,

March 31,

2014

2013

2013

2013

2013

(In millions, except percentages)

Active Buyers (1)

145.1

140.3

134.9

130.8

127.3

Current quarter vs prior quarter

3

%

4

%

3

%

3

%

3

%

Current quarter vs prior year quarter

14

%

14

%

13

%

13

%

13

%

Gross Merchandise Volume (2)

$

20,545

$

21,503

$

18,345

$

18,276

$

18,307

Current quarter vs prior quarter

(4

)%

17

%



%



%

(4

)%

Current quarter vs prior year quarter

12

%

13

%

13

%

13

%

13

%

U.S. GMV as % of total GMV

40

%

39

%

40

%

40

%

40

%

International GMV as % of total GMV

60

%

61

%

60

%

60

%

60

%

eBay’s classifieds web sites, brands4friends and Shopping.com are not included in these metrics.

During the first quarter of 2014, we revised our internal management reporting of certain Marketplaces transactions to align more closely with our related operating metrics

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