2014-04-24

Amazon just released its Q1 earnings report with net sales for the quarter at $19.74 billion, up 23% year-over-year. A report earlier this week indicates that the company is taking a sales hit in states that have implemented online sales tax.

Net income increased to $108 million from $82 million for the same period last year.

CEO Jeff Bezos said, “We get our energy from inventing on behalf of customers, and 2014 is off to a kinetic start. Our device team launched Fire TV, offering great content, including our recently announced exclusive deal with HBO, and innovative features like unified voice search, which we’re delighted is being adopted by so many new partners, including Netflix, HBO Go, Hulu Plus, Crackle and Showtime Anytime. The team is working hard to keep Fire TV in stock. Our retail team launched Prime Pantry, a new option available only to Prime members offering exclusive access to everyday essentials in non-bulk sizes — ranging from breakfast foods and popular soft drinks, to cleaning and personal care items. And, our AWS team significantly lowered prices on EC2, S3 and RDS, saving AWS customers hundreds of millions of dollars over the next several months alone.”

Here’s the release in its entirety:

SEATTLE–(BUSINESS WIRE)–Apr. 24, 2014– Amazon.com, Inc. (NASDAQ:AMZN) today announced financial results for its first quarter ended March 31, 2014.

Operating cash flow increased 26% to $5.35 billion for the trailing twelve months, compared with $4.25 billion for the trailing twelve months ended March 31, 2013. Free cash flow increased to $1.49 billion for the trailing twelve months, compared with $177 million for the trailing twelve months ended March 31, 2013. Free cash flow for the trailing twelve months ended March 31, 2013 includes cash outflows for purchases of corporate office space and property in Seattle, Washington, of $1.4 billion.

Common shares outstanding plus shares underlying stock-based awards totaled 476 million on March 31, 2014, compared with 471 million one year ago.

Net sales increased 23% to $19.74 billion in the first quarter, compared with $16.07 billion in first quarter 2013. Excluding the $10 million favorable impact from year-over-year changes in foreign exchange rates throughout the quarter, net sales grew 23% compared with first quarter 2013.

Operating income decreased 19% to $146 million in the first quarter, compared with $181 million in first quarter 2013. The favorable impact from year-over-year changes in foreign exchange rates throughout the quarter on operating income was $18 million.

Net income increased to $108 million in the first quarter, or $0.23 per diluted share, compared with $82 million, or$0.18 per diluted share, in first quarter 2013.

“We get our energy from inventing on behalf of customers, and 2014 is off to a kinetic start,” said Jeff Bezos, founder and CEO of Amazon.com. “Our device team launched Fire TV, offering great content, including our recently announced exclusive deal with HBO, and innovative features like unified voice search, which we’re delighted is being adopted by so many new partners, including Netflix, HBO Go, Hulu Plus, Crackle and Showtime Anytime. The team is working hard to keep Fire TV in stock. Our retail team launched Prime Pantry, a new option available only to Prime members offering exclusive access to everyday essentials in non-bulk sizes — ranging from breakfast foods and popular soft drinks, to cleaning and personal care items. And, our AWS team significantly lowered prices on EC2, S3 and RDS, saving AWS customers hundreds of millions of dollars over the next several months alone.”

Highlights

Amazon introduced Fire TV, a tiny box that plugs into your HDTV for easy and instant access to Netflix, Prime Instant Video, Hulu Plus, WatchESPN, Showtime Anytime, low-cost video rentals, and much more, offering an open ecosystem of over 200,000 movies and TV episodes. Fire TV also provides access to games from EA, Disney, Gameloft, Mojang, 2K, Amazon Game Studios, and more. The device offers voice search (that actually works!) to instantly find movies and TV shows, as well as the new ASAP feature which predicts the movies and TV episodes customers will want to watch and prepares them for playback.

Amazon announced that HBO Go will become available for Fire TV, targeting a launch by year-end.

With the launch of Fire TV, Amazon released new developer tools that allow developers to quickly and easily optimize PC, console or Android mobile apps and games for the new Fire TV. The new tools include sample code, as well as documentation and guidelines to help developers design and build living room experiences, including how to manage the input for the Fire game controller and Fire TV remote.

Amazon Game Studios introduced Sev Zero, the Studios’ first game built from the ground up for Fire TV. Sev Zero combines a fast-action third-person shooter experience with the calculated strategy of tower defense gameplay for a fun, big screen experience.

Amazon announced that video streams on Prime Instant Video nearly tripled year over year.

Amazon announced a content licensing agreement with HBO, making Prime Instant Video the exclusive online-only subscription home for select HBO programming, including The Sopranos, Six Feet Under, The Wire, Big Love, Deadwood, Eastbound and Down, Family Tree, Enlightened, Treme, early seasons ofBoardwalk Empire and True Blood, as well as mini-series like Band of Brothers, John Adams, and more. The first wave of content will arrive on Prime Instant Video May 21.

In addition, Prime Instant Video is now the exclusive online-only subscription home for FOX’s 24, BBC America’s Orphan Black, FX’s The Americans, and MTV’s Teen Wolf.

Amazon introduced Prime Instant Video for the U.K. and Germany, offering thousands of popular movies and TV episodes available for unlimited streaming to Prime members. Prime members also continue to receive unlimited One-Day Delivery on millions of items and access to 500,000 Kindle books to borrow from the Kindle Owners’ Lending Library.

Amazon Studios greenlit six original pilots for full seasons available exclusively to Prime members — The After, Bosch, Gortimer Gibbon’s Life on Normal Street, Mozart in the Jungle, Transparent and Wishenpoof!will become the next Amazon Original Series following rave customer reviews of the pilot episodes. In addition, Garry Trudeau’s political series Alpha House will return for a second season.

Amazon Studios announced it has greenlit two new pilots — the half hour dramatic comedy The Cosmopolitans, from Whit Stillman, and the one hour drama Hand of God from Executive Producers Marc Forster, Ben Watkins, Ron Perlman, Brian Wilkins and Jeff King — for its third pilot season debuting later this year on Amazon Instant Video.

Amazon now offers U.S. fulfillment center tours open to the public. Visit www.amazon.com/fctours for information on available tour locations, dates and times.

Amazon introduced Prime Pantry, a new service available only to Prime members offering exclusive access to low-priced everyday essentials in everyday sizes. Available nationally, Prime customers can buy as much or as little as they want and have items conveniently delivered to their home. Selection includes popular soft drinks and bottled water, a new range of paper and laundry products in popular pack sizes, single boxes of breakfast cereal, potato chips, convenience-sized personal care products and more. There’s a flat $5.99 delivery fee per Prime Pantry box.

Amazon introduced Dash, an easy-to-use shopping device that allows Prime Fresh customers, and their families, to effortlessly shop hundreds of thousands of items — ranging from groceries to household essentials — from anywhere in their home without having to browse the AmazonFresh website or app. Dash works directly with a customer’s AmazonFresh account — simply scan items or say the items you want and Dash finds it for you using voice search that actually works.

Amazon Fashion and Shopbop are joining with Vogue and Born Free, a private sector-led initiative with the sole objective of ending mother-to-child HIV transmission by December 31, 2015, to create the Born Free Collection. Amazon Fashion will sponsor the launch event and support the initiative through on-site messaging and social programming. The collaboration, featuring pieces for both women and children from 22 notable female designers, is based on the works of Kenyan-born, New York-based visual artistWangechi Mutu and is available exclusively on Shopbop. All profits from sales of the Collection will benefit Born Free.

Amazon introduced Flow to the Amazon app for iPhone. Flow offers customers a convenient way to search for products they need to restock in their home without typing, scanning a barcode or taking a photo — simply move your phone over packaged goods you need to restock and the Amazon app recognizes the products and saves them in your search history, where they can be added to the shopping cart or saved for later.

The launch of Amazon Student on Amazon.co.uk was announced, offering students six months of free Prime One-Day Delivery on millions of items, including books, laptops, housewares, kitchen equipment and more. At the end of the six-month free trial, students can convert to a discounted Amazon Prime membership for just £39 per year — less than half the standard cost of Amazon Prime.

Amazon.in continued its rapid pace of category expansion, launching apparel, shoes, video games, music, luggage & bags, health & personal care, and sports, fitness and outdoors stores.

Amazon Publishing announced the launch of a new German-language publishing program under theAmazon Publishing umbrella. The European Amazon Publishing team will acquire German-language fiction for publication in Kindle and print editions available on Amazon.

Amazon announced that it has reached an agreement to acquire comiXology, the company that revolutionized the digital comics reading experience with their immersive Guided View technology and makes discovering, buying, and reading comic books and graphic novels easier and more fun than ever before. The acquisition is expected to close in the second quarter of 2014.

Amazon Web Services (AWS) announced its 42nd price reduction, lowering prices for Amazon Simple Storage Service (S3) by an average of 51 percent, reducing Amazon Elastic Compute Cloud (EC2) prices by up to 40 percent and lowering Amazon Relational Database Service (RDS) prices by an average of 28 percent. To help customers continue to optimize their costs, AWS also introduced Cost Explorer, with advanced reporting, analytics and visualization tools that allow customers to easily view their costs, analyze trends and identify spending patterns.

AWS announced that all four of AWS’s infrastructure Regions in the U.S., including AWS GovCloud (U.S.), have received a Department of Defense (DoD) Provisional Authorization, which recognizes the ability of AWS to meet the stringent security and compliance requirements to run DoD applications. This certification simplifies and speeds the process for DoD agencies to evaluate and adopt AWS, allowing more DoD agencies to use AWS’s secure, compliant infrastructure.

AWS continued to expand the AWS Activate program, which helps startups launch and quickly scale their businesses on AWS. With AWS credits, training, support, forums, and exclusive offers from AWS partners, AWS Activate makes it easy for new companies to join some of the world’s fastest-growing startups who use AWS.

AWS announced the broad availability of Amazon WorkSpaces, a fully managed desktop computing service in the cloud that allows end-users to access the documents, applications and resources they need with the device of their choice.

AWS announced the broad availability of Amazon AppStream, a service that allows developers to stream resource-intensive applications, such as 3D games or interactive HD applications, from the cloud to a broad range of devices.

Financial Guidance

The following forward-looking statements reflect Amazon.com’s expectations as of April 24, 2014, and are subject to substantial uncertainty. Our results are inherently unpredictable and may be materially affected by many factors, such as fluctuations in foreign exchange rates, changes in global economic conditions and consumer spending, world events, the rate of growth of the Internet and online commerce, and the various factors detailed below.

Second Quarter 2014 Guidance

Net sales are expected to be between $18.1 billion and $19.8 billion, or to grow between 15% and 26% compared with second quarter 2013.

Operating income (loss) is expected to be between $(455) million and $(55) million, compared to $79 million in second quarter 2013.

This guidance includes approximately $455 million for stock-based compensation and amortization of intangible assets, and it assumes, among other things, that no additional business acquisitions, investments, restructurings, or legal settlements are concluded and that there are no further revisions to stock-based compensation estimates.

A conference call will be webcast live today at 2 p.m. PT/5 p.m. ET, and will be available for at least three months at www.amazon.com/ir. This call will contain forward-looking statements and other material information regarding the Company’s financial and operating results.

These forward-looking statements are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of legal proceedings and claims, fulfillment and data center optimization, risks of inventory management, seasonality, the degree to which the Company enters into, maintains, and develops commercial agreements, acquisitions and strategic transactions, payments risks, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services, and technologies, system interruptions, government regulation and taxation, and fraud. In addition, the current global economic climate amplifies many of these risks. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission (“SEC”), including its most recent Annual Report on Form 10-K and subsequent filings.

Our investor relations website is www.amazon.com/ir and we encourage investors to use it as a way of easily finding information about us. We promptly make available on this website, free of charge, the reports that we file or furnish with the SEC, corporate governance information (including our Code of Business Conduct and Ethics), and select press releases and social media postings.

About Amazon.com

Amazon.com, Inc. (NASDAQ: AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web inJuly 1995 and today offers Earth’s Biggest Selection. Amazon.com, Inc. seeks to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Amazon.com and other sellers offer millions of unique new, refurbished and used items in categories such as Books; Movies, Music & Games; Digital Downloads; Electronics & Computers; Home & Garden; Toys, Kids & Baby; Grocery; Apparel, Shoes & Jewelry; Health & Beauty; Sports & Outdoors; and Tools, Auto & Industrial. Amazon Web Services provides Amazon’s developer customers with access to in-the-cloud infrastructure services based on Amazon’s own back-end technology platform, which developers can use to enable virtually any type of business. Amazon Fire TV is a tiny box that plugs into your HDTV for easy and instant access to Netflix, Prime Instant Video, Hulu Plus, WatchESPN, SHOWTIME, low-cost video rentals, and much more. Kindle Paperwhite is the world’s best-selling and most advanced e-reader. It features new display technology with higher contrast, the next generation built-in light, a faster processor, the latest touch technology, and exclusive new features designed from the ground up for readers. Kindle, the lightest and smallest Kindle, features improved fonts and faster page turns. The new Kindle Fire HDX features a stunning exclusive 7” or 8.9” HDX display, a quad-core 2.2 GHz processor, 2x more memory, and 11 hours of battery life, as well as exclusive new features of Fire OS 3.0 including X-Ray for Music, Second Screen, Prime Instant Video downloads, and the revolutionary new Mayday button. The all-new Kindle Fire HD includes an HD display, high-performance processor and dual speakers at a breakthrough price.

Amazon and its affiliates operate websites, including www.amazon.com, www.amazon.co.uk, www.amazon.de,www.amazon.co.jp, www.amazon.fr, www.amazon.ca, www.amazon.cn, www.amazon.it, www.amazon.es,www.amazon.com.br, www.amazon.in, www.amazon.com.mx, and www.amazon.com.au. As used herein, “Amazon.com,” “we,” “our” and similar terms include Amazon.com, Inc., and its subsidiaries, unless the context indicates otherwise.

AMAZON.COM, INC.

Consolidated Statements of Cash Flows

(in millions)

(unaudited)

Three Months Ended
March 31,

Twelve Months Ended
March 31,

2014

2013

2014

2013

CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD

$

8,658

$

8,084

$

4,481

$

2,288

OPERATING ACTIVITIES:

Net income (loss)

108

82

299

(87

)

Adjustments to reconcile net income (loss) to net cash from operating activities:

Depreciation of property and equipment, including internal-use software and website development, and other amortization

1,010

700

3,563

2,402

Stock-based compensation

321

229

1,226

901

Other operating expense (income), net

35

31

117

139

Losses (gains) on sales of marketable securities, net





2

(7

)

Other expense (income), net

(50

)

68

48

306

Deferred income taxes

(185

)

(80

)

(261

)

(307

)

Excess tax benefits from stock-based compensation

(121

)



(199

)

(390

)

Changes in operating assets and liabilities:

Inventories

699

535

(1,245

)

(1,211

)

Accounts receivable, net and other

727

729

(849

)

(877

)

Accounts payable

(4,675

)

(4,187

)

1,400

2,141

Accrued expenses and other

(731

)

(703

)

708

864

Additions to unearned revenue

1,092

684

3,100

2,083

Amortization of previously unearned revenue

(732

)

(460

)

(2,564

)

(1,712

)

Net cash provided by (used in) operating activities

(2,502

)

(2,372

)

5,345

4,245

INVESTING ACTIVITIES:

Purchases of property and equipment, including internal-use software and website development

(1,080

)

(670

)

(3,854

)

(4,068

)

Acquisitions, net of cash acquired, and other



(103

)

(208

)

(798

)

Sales and maturities of marketable securities and other investments

593

599

2,299

3,098

Purchases of marketable securities and other investments

(437

)

(776

)

(2,487

)

(3,227

)

Net cash provided by (used in) investing activities

(924

)

(950

)

(4,250

)

(4,995

)

FINANCING ACTIVITIES:

Excess tax benefits from stock-based compensation

121



199

390

Proceeds from long-term debt and other

65

25

426

3,319

Repayments of long-term debt, capital lease, and finance lease obligations

(361

)

(182

)

(1,182

)

(603

)

Net cash provided by (used in) financing activities

(175

)

(157

)

(557

)

3,106

Foreign-currency effect on cash and cash equivalents

17

(124

)

55

(163

)

Net increase (decrease) in cash and cash equivalents

(3,584

)

(3,603

)

593

2,193

CASH AND CASH EQUIVALENTS, END OF PERIOD

$

5,074

$

4,481

$

5,074

$

4,481

SUPPLEMENTAL CASH FLOW INFORMATION:

Cash paid for interest on long-term debt

$

18

$

13

$

102

$

37

Cash paid for income taxes (net of refunds)

38

86

121

179

Property and equipment acquired under capital leases

716

340

2,243

993

Property and equipment acquired under build-to-suit leases

126

150

852

163

AMAZON.COM, INC.

Consolidated Statements of Operations

(in millions, except per share data)

(unaudited)

Three Months Ended
March 31,

2014

2013

Net product sales

$

15,705

$

13,271

Net services sales

4,036

2,799

Total net sales

19,741

16,070

Operating expenses (1):

Cost of sales

14,055

11,801

Fulfillment

2,317

1,796

Marketing

870

632

Technology and content

1,991

1,383

General and administrative

327

246

Other operating expense (income), net

35

31

Total operating expenses

19,595

15,889

Income from operations

146

181

Interest income

11

10

Interest expense

(42

)

(33

)

Other income (expense), net

5

(77

)

Total non-operating income (expense)

(26

)

(100

)

Income before income taxes

120

81

Benefit (provision) for income taxes

(73

)

18

Equity-method investment activity, net of tax

61

(17

)

Net income

$

108

$

82

Basic earnings per share

$

0.23

$

0.18

Diluted earnings per share

$

0.23

$

0.18

Weighted average shares used in computation of earnings per share:

Basic

460

455

Diluted

468

463

_____________

(1) Includes stock-based compensation as follows:

Fulfillment

$

81

$

61

Marketing

27

16

Technology and content

169

120

General and administrative

44

32

AMAZON.COM, INC.

Consolidated Statements of Comprehensive Income

(in millions)

(unaudited)

Three Months Ended
March 31,

2014

2013

Net income

$

108

$

82

Other comprehensive income (loss):

Foreign currency translation adjustments, net of tax of $0 and $(9)

27

(78

)

Net change in unrealized gains on available-for-sale securities:

Unrealized gains (losses), net of tax of $(1) and $1

1

(2

)

Reclassification adjustment for losses (gains) included in “Other income (expense), net,” net of tax of $0 and $0





Net unrealized gains (losses) on available-for-sale securities

1

(2

)

Total other comprehensive income (loss)

28

(80

)

Comprehensive income

$

136

$

2

AMAZON.COM, INC.

Segment Information

(in millions)

(unaudited)

Three Months Ended
March 31,

2014

2013

North America

Net sales

$

11,858

$

9,391

Segment operating expenses (1)

11,296

8,934

Segment operating income

$

562

$

457

International

Net sales

$

7,883

$

6,679

Segment operating expenses (1)

7,943

6,695

Segment operating income (loss)

$

(60

)

$

(16

)

Consolidated

Net sales

$

19,741

$

16,070

Segment operating expenses (1)

19,239

15,629

Segment operating income

502

441

Stock-based compensation

(321

)

(229

)

Other operating income (expense), net

(35

)

(31

)

Income from operations

146

181

Total non-operating income (expense)

(26

)

(100

)

Benefit (provision) for income taxes

(73

)

18

Equity-method investment activity, net of tax

61

(17

)

Net income

$

108

$

82

Segment Highlights:

Y/Y net sales growth:

North America

26

%

26

%

International

18

16

Consolidated

23

22

Y/Y segment operating income/loss growth (decline):

North America

23

%

31

%

International

269

(133

)

Consolidated

14

11

Net sales mix:

North America

60

%

58

%

International

40

42

100

%

100

%

______________________________

(1) Represents operating expenses, excluding stock-based compensation and “Other operating expense (income), net,” which are not allocated to segments.

AMAZON.COM, INC.

Supplemental Net Sales Information

(in millions)

(unaudited)

Three Months Ended
March 31,

2014

2013

Net Sales:

North America

Media

$

2,825

$

2,513

Electronics and other general merchandise

7,829

6,128

Other (1)

1,204

750

Total North America

$

11,858

$

9,391

International

Media

$

2,642

$

2,545

Electronics and other general merchandise

5,188

4,086

Other (1)

53

48

Total International

$

7,883

$

6,679

Consolidated

Media

$

5,467

$

5,058

Electronics and other general merchandise

13,017

10,214

Other (1)

1,257

798

Total consolidated

$

19,741

$

16,070

Year-over-year Percentage Growth:

North America

Media

12

%

14

%

Electronics and other general merchandise

28

28

Other

60

64

Total North America

26

26

International

Media

4

%

1

%

Electronics and other general merchandise

27

28

Other

13

14

Total International

18

16

Consolidated

Media

8

%

7

%

Electronics and other general merchandise

27

28

Other

58

59

Total consolidated

23

22

Year-over-year Percentage Growth:

Excluding the effect of exchange rates

International

Media

4

%

7

%

Electronics and other general merchandise

26

32

Other

11

18

Total International

18

21

Consolidated

Media

8

%

10

%

Electronics and other general merchandise

27

30

Other

58

60

Total consolidated

23

24

Consolidated Net Sales Mix:

Media

28

%

31

%

Electronics and other general merchandise

66

64

Other

6

5

Total consolidated

100

%

100

%

______________________________

(1) Includes sales from non-retail activities, such as AWS sales, which are included in the North America segment, and advertising services and our co-branded credit card agreements, which are included in both segments.

AMAZON.COM, INC.

Consolidated Balance Sheets

(in millions, except per share data)

March 31,

2014

December 31,

2013

(unaudited)

ASSETS

Current assets:

Cash and cash equivalents

$

5,074

$

8,658

Marketable securities

3,592

3,789

Inventories

6,716

7,411

Accounts receivable, net and other

3,945

4,767

Total current assets

19,327

24,625

Property and equipment, net

12,267

10,949

Goodwill

2,653

2,655

Other assets

2,117

1,930

Total assets

$

36,364

$

40,159

LIABILITIES AND STOCKHOLDERS’ EQUITY

Current liabilities:

Accounts payable

$

10,590

$

15,133

Accrued expenses and other

6,251

6,688

Unearned revenue

1,516

1,159

Total current liabilities

18,357

22,980

Long-term debt

3,147

3,191

Other long-term liabilities

4,532

4,242

Commitments and contingencies

Stockholders’ equity:

Preferred stock, $0.01 par value:

Authorized shares — 500

Issued and outstanding shares — none





Common stock, $0.01 par value:

Authorized shares — 5,000

Issued shares — 484 and 483

Outstanding shares — 460 and 459

5

5

Treasury stock, at cost

(1,837

)

(1,837

)

Additional paid-in capital

10,019

9,573

Accumulated other comprehensive loss

(157

)

(185

)

Retained earnings

2,298

2,190

Total stockholders’ equity

10,328

9,746

Total liabilities and stockholders’ equity

$

36,364

$

40,159

AMAZON.COM, INC.

Supplemental Financial Information and Business Metrics

(in millions, except per share data)

(unaudited)

Q1 2013

Q2 2013

Q3 2013

Q4 2013

Q1 2014

Y/Y %Change

Cash Flows and Shares

Operating cash flow — trailing twelve months (TTM)

$

4,245

$

4,532

$

4,977

$

5,475

$

5,345

26

%

Purchases of property and equipment (incl. internal-use software & website development) — TTM

$

4,068

$

4,267

$

4,589

$

3,444

$

3,854

(5

)%

Free cash flow (operating cash flow less purchases of property and equipment) — TTM

$

177

$

265

$

388

$

2,031

$

1,491

744

%

Free cash flow — TTM Y/Y growth (decline)

(85

)%

(76

)%

(63

)%

414

%

744

%

N/A

Invested capital (1)

$

12,019

$

13,115

$

14,306

$

15,749

$

16,681

39

%

Return on invested capital (2)

1

%

2

%

3

%

13

%

9

%

N/A

Common shares and stock-based awards outstanding

471

474

475

476

476

1

%

Common shares outstanding

455

457

458

459

460

1

%

Stock awards outstanding

16

17

17

17

16

3

%

Stock awards outstanding — % of common shares outstanding

3.4

%

3.8

%

3.8

%

3.6

%

3.5

%

N/A

Results of Operations

Worldwide (WW) net sales

$

16,070

$

15,704

$

17,092

$

25,587

$

19,741

23

%

WW net sales — Y/Y growth, excluding F/X

24

%

25

%

26

%

22

%

23

%

N/A

WW net sales — TTM

$

63,978

$

66,848

$

70,133

$

74,452

$

78,124

22

%

WW net sales — TTM Y/Y growth, excluding F/X

27

%

25

%

25

%

24

%

24

%

N/A

Operating income (loss)

$

181

$

79

$

(25

)

$

510

$

146

(19

)%

Operating income — Y/Y growth (decline), excluding F/X

1

%

(9

)%

(33

)%

24

%

(29

)%

N/A

Operating margin — % of WW net sales

1.1

%

0.5

%

(0.1

)%

2.0

%

0.7

%

N/A

Operating income — TTM

$

665

$

637

$

640

$

745

$

710

7

%

Operating income — TTM Y/Y growth (decline), excluding F/X

(6

)%

3

%

27

%

14

%

7

%

N/A

Operating margin — TTM % of WW net sales

1.0

%

1.0

%

0.9

%

1.0

%

0.9

%

N/A

Net income (loss)

$

82

$

(7

)

$

(41

)

$

239

$

108

31

%

Net income (loss) per diluted share

$

0.18

$

(0.02

)

$

(0.09

)

$

0.51

$

0.23

29

%

Net income (loss) — TTM

$

(87

)

$

(101

)

$

132

$

274

$

299

N/A

Net income (loss) per diluted share — TTM

$

(0.19

)

$

(0.22

)

$

0.28

$

0.59

$

0.64

N/A

Segments

North America Segment:

Net sales

$

9,391

$

9,495

$

10,301

$

15,331

$

11,858

26

%

Net sales — Y/Y growth, excluding F/X

26

%

30

%

31

%

26

%

26

%

N/A

Net sales — TTM

$

36,777

$

38,945

$

41,361

$

44,517

$

46,984

28

%

Operating income

$

457

$

409

$

295

$

725

$

562

23

%

Operating margin — % of North America net sales

4.9

%

4.3

%

2.9

%

4.7

%

4.7

%

N/A

Operating income — TTM

$

1,700

$

1,766

$

1,770

$

1,886

$

1,992

17

%

Operating income — TTM Y/Y growth, excluding F/X

72

%

58

%

40

%

18

%

17

%

<td colspan="2"

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