I have posted this question on a Google Webmasters forum with no luck.
I also called Google and spoke with a rep with no luck.
Here is our problem.
Overview
Website launch for a client about a year ago
They did a re branding company name change and URL change
About a month ago: we launched their new website and added the new website to Webmasters and Analytics, resubmitted sitemaps, etc. for the new website
We contacted Google+ and updated company name and URL a couple weeks ago
(client did not receive Google postcard to update Google+ info)
We still have old URL in Webmasters too and I see it still has sitemaps, but if you click on any of the sitemaps, it shows the NEW URL and all the pages … remember this is when looking at their old website that we still have in Webmasters
So Webmasters has the old website and the new website
Yahoo and Bing show correct/updated company name and URLs … this is only a Google SERP problem
Problem
On the Google SERP, the homepage title is showing the old company name, and not the new updated title. This is when searching for their old main service with targeted city (ex: electrician city name)
This is weird because the title that is showing in Google SERP is just the old company name and not the old title for the home page … we never put just a company name as title
1a. The meta-description and URL are updated with the new info (new URL and new meta-description)
Website pages with the old title, meta-description and URL still show for specific long tail keyword searches
2a. If you click on any of these pages that come up, they do 301 redirect to new site.
2b. Only some of the URLs changed for secondary pages on their new website since we needed to target different services
Questions
Any ideas how we can get the title to correctly display the updated title … for their new website that has been live for about a month? And why would Google show their old company name in a title?
Should we delete their OLD website from Webmasters or at least the sitemaps?