2014-02-18

Ordering

•    What are my payment options?

•    What is the currency for all prices?

•     Will I be charged sales tax?

•     Can I order by phone?

•    How do I know if my purchase has been confirmed?

•    Do you offer samples?

•    If an item is out of stock, when will it be back in stock?

 

International Orders

•    Do you ship to Canada?

•    Do you ship internationally?

•    How do you ship internationally?

•    What is your policy regarding duties, taxes and brokerage fees?

•    How do I place my international order?

•    Why do we charge a $5.00 USD international shipping quote fee?

•    How do I pay for my international order?

•    How are international shipping and handling charges determined?

•    How long will it take me to receive my international order?

 

Shipping & Fulfillment

•    How do I check on the status of my order?

•    What are my shipping options?

•    How are shipping and handling charges determined?

•    Will I receive a shipment confirmation?

•    If I place my order today, how long does it take to receive my order?

•    Do you offer same day shipping?

•    Do you offer Express shipping?

•    Do you offer rush processing?

•    Where will KoyalWholesale.com ship my order?

•    When should I use signature confirmation?

•    What qualifies for free shipping?

 

Return Policy

•    What is your return policy?

•    What do I do with damaged or defective products?

•    What is your glassware policy?

•    What happens if I am missing an item?

•    How do I change or cancel my order?

 

Special Services & Programs

•    Does Koyal Wholesale have an affiliate program?

•    Does Koyal Wholesale have a wholesale program?

 

Security & Privacy Policy

•    What is Koyal Wholesale's privacy policy?

•    How does Koyal Wholesale safeguard my information?

•    How does Koyal Wholesale use my personal information?

 

About Koyal Wholesale

•    What are Koyal Wholesale's hours of operation?

•    Where is Koyal Wholesale located?

 

Contacting Koyal Wholesale

•    How can I provide customer feedback?

•    How can vendors submit a product for review?

•    I am with the press, whom do I contact?

•    Whom do I contact about partnership opportunities?

•    Whom do I contact for general inquires?

 

Regulations & Compliance

•    Proposition 65 Warning

 

Documents

•    Are we shipping your order on a pallet or in a shipping container?

•    Are you a wholesale customer in California?

 

More articles from Koyal Wholesale

 

Show more