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  For many librarians, June brings dueling conferences: the American Library Association (ALA) Annual Conference takes place in Las Vegas from June 26 through July 1, while the International Society for Technology in Education (ISTE) 2014 conference...

Improving customer experience is one of the most effective ways to build a brand – if it’s done correctly. It’s a simple, powerful sequence: By delighting customers through better experiences, they become (and remain) loyal. They share word-of-mouth...

Country UK Short Summary Shop Direct, the UK’s leading multi-brand online retailer, has formed commercial partnerships with two Israeli start-ups after successfully trialling their innovative new ecommerce technologies with customers in its...

DATE Established in 1976 as a regional carrier, TAM has quickly become the flag-carrying airline of Brazil after the demise of Varig in 2006. TAM is currently in the process of merging with LAN from Chile to create one of the largest airline groups worldwide...

57% of users won’t recommend a business if they have a bad mobile site, a simple statistic that speaks volumes about the current landscape in mobile commerce. Global mobile web usage is increasing exponentially and most businesses know they...