The service industry, in particular the moving industry, is one where the people representing a company really make the difference. The top long distance movers in Birmingham are companies with an emphasis on customer service and on working to earn the recognition for top customer care during a stressful time for the entire family.
When you are talking to different long distance movers in Birmingham, it is important to ask about the people who will be handling your move. While you will usually have an in-home survey completed where a professional from the company provides a written estimate, this is not the person who will be working with the moving team.
Asking about the actual team of long distance movers in Birmingham which will pack, load and unload your possessions should be just as important as talking about services, prices, and scheduling.
Training and Experience
The best long distance movers in Birmingham invest in their employees in training, developing customer service standards, and working with customers to accommodate any possible special requests.
While movers may not go through a specific training program, they will be screened and trained in basic packing, safety and customer service programs through the moving company. There will also be a senior team leader at each move to coordinate the move and work as the contact person with the customer.
Teams at Each End
While the driver will typically stay with your load the entire trip, the team handling your packing and loading at your current location will not the team of long distance movers in Birmingham handling the unloading across the state or across the country. This is especially true for international moves where it will be movers from another country completing the unloading.
Ask the company about their staffing at both locations. The truly national and international long distance movers in Birmingham will have qualified movers provided at both ends of your move.
Support and Help
It is also important to ask about support and help for your move. Many of the top long distance movers in Birmingham provide move coordinators and assistance by phone, giving you that extra support you may need. In addition, many of the companies also use online tracking which gives you access to tracking your load at each step along the way.
Working with professional long distance movers in Birmingham really does make a difference. Take the time to find out about the people who will be handling your move, and it will be a positive experience.
When you need long distance movers in Birmingham, contact Armstrong Relocation. Our professionals are here to make your move pleasant and efficient. To learn more see us at birmingham.armstrongrelocation.com.