Pros
700+ Servers in 35+ Countries
No Bandwidth Caps
Unrestricted Server Switching
Top-Tier Network Infrastructure
24 x 7 x 365 Customer Support
200,000+ IP Addresses
Multiple Encryption Protocols (PPTP, L2TP/IPSec, OpenVPN, Chameleon)
Cross-Platform Availability (Windows, iOS, Android, Mac OS X, black phone & Routers)
NAT Firewall Offered
3 Day Trial Version Offered
Cons
No Refund
No Anonymous Payments Accepted
Higher End Price
Keep Log Files
VyprVPN Review – Quick Overview
VyprVPN is one of the leading VPN providers in the industry and provides great features, performance, and beneficial additional add-ons. With servers spread all around the world and offering its own privacy feature in form of Chameleon, VyprVPN is undeniably a top notch VPN. That said, there are some areas that the provider should look into and consider improving upon.
In our VyprVPN review, we will assess every positive & negative aspects, service features, performance, usage policy, server infrastructure and pricing plans that make VyprVPN number one choice among privacy conscious users.
What is VyprVPN?
VyprVPN is a product of high-profile Swiss-US global internet service provider “Golden Frog”. The company is a “world-wide-consortium” and has been serving netizens since 1994. In 2009 Golden Frog teamed up with the Giganews.com to create an elegant, affordable and top-notch privacy solution “VyprVPN”.
VyprVPN prides itself to offer top-grade web privacy, fast speed, exceptional in-house apps for different platforms along with its own network infrastructure and source codes. Company’s headquarters are based in the Switzerland, which is highly praised for firm privacy policies and laws.
Pricing Plans
VyprVPN offers radiantly designed packages to fulfill the needs of regular to business level users. The professional and personal pricing plans are divided into three schemes starting from $6.67 per month and ending up to $10.00 per month.
Happily, exclusive discounts are available if a subscriber chooses an annual subscription. But despite various unmatched benefits, VyprVPN’s pricing plans stand on the expensive side when you compare it other VPN services in the market. And, unlike other VPN providers, the features offered by VyprVPN vary from package to package.
Currently following pricing plans with individual benefits are being offered by VyprVPN:
VyprVPN basic plan costs $6.67/month (Only PPTP Offered & 2 Simultaneous Connections)
VyprVPN pro plan costs $8.33/month (PPTP, L2TP/IPSec, OpenVPN, Chameleon Offered, 3 Simultaneous Connections & NAT Firewall)
VyprVPN premier plan costs $10.00/month (PPTP, L2TP/IPSec, OpenVPN, Chameleon, 5 Simultaneous Connections & NAT Firewall)
Servers
VyprVPN stands as a worthy provider with its extensively spread server clusters located in prime locations of the world. The service offers 700+ servers in North America, Europe, South America, Oceania and Asia, along with 200,000+ IP addresses.
In addition to this, end-to-end security, unlimited server switching and blazing fast speed is guaranteed by Golden frog’s VyprVPN without involving any 3rd party hosted servers.
VyprVPN’s Performance Test
To evaluate the performance of Golden Frog’s VPN service, we conducted speed tests for our VyprVPN review. The tests were performed using on a 10mbps internet connection to achieve fair results. After conducting the evaluation following results were derived:
Before Using VyprVPN:
After Connecting to VyprVPN’s US server:
As soon as we connected to VyprVPN’s US server, there was a slight drop in download and upload speed with a small rise in the ping.
But to our surprise, we were able to stream HD videos on Youtube, Netflix, Channel 7, BBC iPlayer, Fox GO, HBO NOW, and more services at blazing fast speed with no interruptions.
We were satisfied with VyprVPN’s high-speed performance and therefore give 3.5/5 to Vyper’s network infrastructure in our VyprVPN review.
Customer Support
VyprVPN provides a decent customer support with following four supported channels:
Live Chat/ Instant Solution
An instant live chat support is the first support channel a subscriber looks for in time of a query. VyprVPN entertains its subscribers by offering a 24/7/365 live chat support positioned at the lower right corner of the site. With live chat feature, a subscriber can get an instant solution for any complex query by the support team.
To test the 24/7 live chat option for our VyprVPN review, we dropped a message on chat window and inquired about OpenVPN support. Happily, the support team took no time to response, and we received a prompt & helpful reply within a minute of our query.
FAQ Section
VyprVPN provides an informative FAQ (Frequently Asked Questions) section that contains basic description about VPN, protocols, internet kill switch, usage log and other service features. The FAQ section aims to provide a brief solution to general queries of users.
However, we see space for improvement in the FAQ section, which can be covered by providing manual setup instructions for different devices.
Email Support System
Email support system is an effective way to help users with a detailed solution. Subscribers can always leave a message on VyprVPN’s support email address and get a comprehensive solution for the most complex issue.
Payment Methods
VyprVPN accepts a range of payment methods which ease the complicated subscription process.
For our VyprVPN review, we studied the supported payment modes of Vyper’s service and found no support for any anonymous payment methods such as “Bitcoin”.
We expect VyprVPN to include an anonymous payment option in the future to deliver unmatched confidentiality and security to subscribers. Currently, following payment methods are accepted by VyprVPN:
Visa/Visa Debit
American Express
Discover
PayPal
MasterCard/MasterCard Debit
JCB
ALIPAY
Note: We suggest users select a reliable payment method like “PayPal”, as majority of providers only provide refunds through it.
Compatibility
VyprVPN excels in translating user experience across a variety of platforms. Apps for all platforms share identical aesthetics and settings.
Currently, VyprVPN offers its services for Windows, Mac OS X, iOS, Android, Chromebook, DDWRT and more platforms. However, users may experience slower connection on mobile devices when compared to desktop clients, due to different hardware and processing capacity.
VyprVPN App For Windows
For our VyprVPN review we tested their VPN client for Windows. The VyprVPN app for Windows offers sleek and simple interface with cutting-edge privacy features, delivering a secure network connection.
Once installed on system, the app provides fast, user-friendly and stable online experience with one-click unblocking option. With VyprVPN, unblocking any geo-blocked sites (Netflix, Hulu, Pandora, BBC iPlayer, Fox Go and more) is just a click away.
Multiple Protocols For Robust Data Encryption
VyprVPN offers top-of-the-line encryption tunneling protocols for a trustworthy protection against hackers, intruders, identity thieves, phishes, spammers, state-sponsored surveillance and various cyber goons.
With a broad range of secure encryption protocols, VyprVPN fulfills the most anticipated needs of users of all level. Currently, following protocols are being offered by VyprVPN.
PPTP protocol with 128-bit basic encryption
L2TP/IPSec protocol with 256-bit military grade encryption
OpenVPN protocol with 160 to 256-bit strong encryption for a reliable data protection
Chameleon proprietary protocol to bypass DPI & ISP Throttling
Unique Selling Proposition
Chameleon Proprietary VPN Technology
Golden Frog has developed a remarkable proprietary technology “Chameleon” which scrambles packet metadata using OpenVPN 256 bit protocol, allowing users to bypass DPI (Deep Packet Inspection) in countries with aggressive internet censorship.
Chameleon has successfully aided netizens in circumventing VPN blocking and packet filtering techniques implemented in China, Russia, UAE, Turkey & Syria. In addition to this, Chameleon helps in evading ISP bandwidth throttling, while delivering a fast streaming experience.
The proprietary technology Chameleon is currently offered only in VyprVPN Pro and VyprVPN Premier plans with no additional cost. In addition to this, the protocol is available to use with only Windows, Mac OS X, Android and flashed routers.
Additional Features
Multiple Login
VyprVPN gives subscribers a brilliant benefit that allows them to use a single VPN account on more than one devices.
With multiple login features, a user can simultaneously connect his VyprVPN account on up to 5 devices such as Android phone, tablets, iOS devices, Mac OS X, Windows and more devices.
Not to forget, the number of devices that can be used with simultaneous connections depends on the pricing plan a subscriber chooses.
VyprVPN DNS
Golden frog’s VyprVPN is the only company to handle netizens’ data with 100% reliability. With a range of private “no log” DNS servers, subscribers’ confidential data is never passed through any third-party solutions like OpenDNS & GoogleDNS.
VyprVPN’s first-class engineering infrastructure delivers high-speed connection and top-notch web security to netizens across the globe.
Internet Kill Switch
VyprVPN takes an edge over the competitors with an impressive security feature “Internet Kill Switch”. The kill switch comes into action by blocking the entire network traffic whenever a VPN accidentally disconnects.
On top, it stops the online activities of a user from getting leaked and visible to ISP, law enforcement agencies and hackers. With an internet kill switch turned on a user is 100% protected against all the potential cyber threats.
NAT Firewall
The NAT Firewall protects users from thousands of malware and hackers who are waiting to enter the system through unsecured connections that are left open by some applications.
Once these vulnerable malicious apps enter into the system, they begin stealing user’s confidential information. VyprVPN offers robust protection against these threats and ensures none of the connections are left opened to get exploited.
Free Trial of VyprVPN
VyprVPN provides users with a hands-on experience of VPN service through its 3-day trial version. A user can take advantage of all service features for three days after which the subscription will be charged for $99.99 annually.
The trial version comes with a data volume of up to 500MB. However, we were surprised with the requirements of VyprVPN trial account as users need to submit credit card information to proceed.
Note: Trial version subscribers need to cancel their subscription within three days of subscribing else the company will charge $99.99.
Money Back Guarantee
Unlike many providers, Golden frog doesn’t offer a money back guarantee and returns on any of its package. Instead, VyprVPN offers a real-time VPN experience through free trial version and allows subscribers to enjoy the true benefits of their service. If Vypr’s service satisfies a user’s privacy needs, he can option for a premium subscription after the trial period expires.
Privacy & User Confidentiality Policy
Although VyprVPN manages its own servers and doesn’t rely on third-party hosted services. However, VyprVPN’s privacy policy states that the provider maintains extensive metadata logs to identify subscribers with any specific online activities.
Moreover, the Patriot Act requires US companies to hand over users’ data to law enforcement agencies even if their data resides on servers outside the US, compromising the data privacy of users. VyprVPN logs following information of subscribers:
User’s source IP address
VyprVPN assigned IP address
Connection start and end time
Total number of bytes transferred
The above information is retained up to 30 days for billing issues, troubleshooting, service evaluation and controlling illegal activities performed using VPN service.
Conclusion
VyprVPN is a dynamic privacy solution by Golden Frog that comes with Teir-1 network infrastructure, decent customer support system, elegant in-house apps and strong encryption protocols.
Despite being a little costly, the service performs amazingly well. A broad range of 700+ servers in 35+ countries empowers users to switch locations and unblock thousands of geo-blocked services instantly. However, the privacy policy of VyprVPN needs to be revised to offer more secrecy to users’ data confidentiality.
After assessing the service features of Golden Frog’s VPN in our VyprVPN review, we give 3/5 to their service.