Twitter and photo coverage from the Mondato Summit Europe 2014: mobile banking, mobile payments, hacking, social media and the future of mobility.
I was invited to deliver a session on day 2 of the Mondato Summit Europe 2014, ‘The Impact of Social(Media) on Future Mobile Adoption‘.
In my brand new presentation, I shared my views on the transformational impact of social media in driving mobile banking and mobile payment adoption and usage.
I also highlighted a number of best practices, services and technologies available now such as the PayPal-owned Venmo‘s social payment community, the newly launched JiFi service by Kotak Bank -a social banking service on twitter, facebook and mobile- or Chirpify‘s social media ‘actiontags’ (hashtags driving conversion within facebook, twitter, instagram…).
I’d like to thank the audience and my fellow speakers for their excellent feedback, it’s much appreciated especially with a brand new presentation and format.
Congratulations to Judah Levine and his Mondato Team for putting together such a rich and diverse speaker line up which produced a number of memorable sessions like the brainy panel discussion about ‘the benefits of education consumers’ and the complexity of pension funds with Christopher Sier who videoed in from the Harvard Business School.
And a special mention to Jo Bertram – Uber UK’s General Manager, and INSEAD and McKinsey alumni, who kicked off day 2 with the Uber story and by sharing their USPs and achievements to date. The way Uber has disrupted a well-established industry thanks to their smart and efficient mobile platform (including a seamless mobile payment integration) and maths algorithms resonates with the innovation and digital leaders in the financial services industry.
Uber’s success is a great testimony to the symbiosis between tech and big data. And the opportunities to leverage their platform are endless.
I invite you you read my friend Aman Narain‘s guest post on Visible Banking, ‘10 Lessons Banks Can Learn From a Limo Company [Uber Innovation]‘.
See also
40 Top Tweets from the Financial Times Digital Media 2014 Conference
20 Top Digital Marketing Tweets from the Adobe Summit 2014
20 Top Banking Innovation Tweets from the EFMA Distribution Summit 2014
Key topics and insights from the Mondato Summit Europe 2014
The Mondato team did an excellent job producing two comprehensive wrap up articles on their blog.
Day 1: The Mobile Wave, Banking & Hacking
This week we are reporting live from Level39 at Canary Wharf in London, where we have just wrapped up the first day of our first-ever Mondato Summit Europe. Even more exciting than the beautiful view of London was the caliber of the day’s speakers and panelists, who offered their perspectives on some of the most pressing questions on MFS: security, big data, and how to navigate the uncertainty within the rising industry…
More on the Mondato blog. More on Storify.
Day 2: Uber, Robots & the Future of Mobility
The second day of the Mondato Summit Europe launch event was no less exciting than the first, bringing to the stage some of the leading influencers in mobile financial services (MFS), who spoke about spurring consumer adoption in MFS, how retailers can innovate in the m-commerce space, what the future of mobility will look like and how we can get there. While the conversations were great in person, they were also very lively online – and we captured this Storify of some of the top tweets of the day…
More on the Mondato blog. More on Storify.
I also invite you to read Daniel Lowther’s coverage of day 1 ‘Bitcoin, Betamax and Tooth Brushes: Key takeaways from the Mondato Summit Europe‘.
My photo coverage of the Mondato Summit Europe 2014
As usual I’ve been busy not only capturing as much content and insights as possible, but also taking dozens of photos. You will find a few photos from the event below, and a larger selection directly on my google+ page.
Mark Thomson Richard Pemberton Richard Braham Kevin Burns Mobile Retail Strategy Mondato Summit Europe 2014
Jo Bertram Uber Mission Statement Mondato Summit Europe 2014
User Challenges Mobile Financial Services Mondato Summit Europe 2014
Social Media Mobile Financial Services Mondato Summit Europe 2014
Mondato Summit Europe 2014 Mobile Financial Services Level39 London
Jo Bertram Uber Key USPs Mondato Summit Europe 2014
Sanford Dickert Christopher Sier Mondato Summit Europe 2014
Rimma Perelmuter Mondato Summit Europe 2014
Rimma Perelmuter MEF Mondato Summit Europe 2014
Rimma Perelmuter MEF Mobile Payments Mondato Summit Europe 2014
Jo Bertram Uber Drivers High Fives Mondato Summit Europe 2014
DuenaBlomstromNasirZubairi-MondatoSummitEurope2014
Nasir Zubairi Mondato Summit Europe 2014
Duena Blomstrom Mondato Summit Europe 2014
Mondato Summit Europe 2014 Mobile Financial Services Exhibition Hall
Paul Duncan Borro Mondato Summit Europe 2014
Mondato Summit Europe 2014 Mobile Financial Services Level39 Food
Customer Engagement Value Exchange Mobile Financial Services Mondato Summit Europe 2014
Adam Moulson Duena Blomstrom Nasir Zubairi Sanford Dickert Christopher Sier Mondato Summit Europe 2014
Mark Thomson Motorola Mobile Retail Strategy Mondato Summit Europe 2014
Kevin Burns BT Payments Mobile Retail Strategy Mondato Summit Europe 2014
Richard Pemberton Best Western Hotels Mobile Retail Strategy Mondato Summit Europe 2014
Richard Braham BRC Mobile Retail Strategy Mondato Summit Europe 2014
Jim Cook Mondato Summit Europe 2014
KeyPousttchi-MondatoSummitEurope2014
Collaborative Economy Mondato Summit Europe 2014
Google Glass Explorers Mondato Summit Europe 2014
Key Pousttchi Mobile Research Mondato Summit Europe 2014
Kevin Guieu scanpay Mondato Summit Europe 2014
Judah Levine Mondato Summit Europe 2014 Mobile Financial Services
Jo Bertram Uber Surge Pricing Mondato Summit Europe 2014
Jo Bertram Uber Mondato Summit Europe 2014
Jo Bertram Uber Challenges Mondato Summit Europe 2014
MagnusBray-MondatoSummitEurope2014
Danijel Mulugeta FacePay Mobile Financial Services Mondato Summit Europe 2014
Customer Loyalty Mobile Financial Services Mondato Summit Europe 2014
borro Mondato Summit Europe 2014
Neil Garner Proxama Mondato Summit Europe 2014
Magnus Bray miicard Mobile Financial Services Mondato Summit Europe 2014
Mondato Summit Europe 2014 Mobile Financial Services Level39 View London City
25 mobile financial services tweets from the Mondato Summit Europe 2014
The volume of conversations on twitter was modest with only 196 #mondatosummit tweets generated by 56 twitter users with a potential reach of about 300,000 twitter followers (aggregated number including duplicates, inactive and ‘fake’ accounts).
Among respectively the most influential and the most active twitter users you will find the likes of the Jumio Team (@jumio), Claire B-Jones (@IamMissJones), Michael Parson (@BitcoinByte), Richard Fogg (@TelcoGeek), the MEF Team (@MEF) and Kevin Burns (@kbefc), Aneet Morar (@antmorar), Duena Blomstrom (@DuenaBlomstrom), Daniel Lowther (@prmonkeyman), the miicard Team (@miicard).
Getting a better grasp of the top digital marketing trends and innovations is of paramount importance to any brands, whatever the sector, including the highly regulated financial services industry.
Best tweets, quotes and insights from the Mondato Summit Europe 2014
Please note that my methodology consisted of curating the most retweeted and the most favorited tweets, as well as a selection of some insightful tweets which in my opinion deserved more visibility.
1/25 Mondato Summit Europe 2014
"The best payment is one you don't see, hear, or feel" - a sneak preview of @MondatoSummit Europe: http://t.co/r51G9EtCKM #MondatoSummit
— Mondato LLC (@mondatoportal) April 7, 2014
2/25 Mondato Summit Europe 2014
The world of social media #mpayment NOW @Visible_Banking #MondatoSummit pic.twitter.com/rWnRa7WPTv
— Mondato Summit (@MondatoSummit) April 9, 2014
3/25 Mondato Summit Europe 2014
Predictive retail based on big data analysis-retailers need to embrace disruption to win the connected customer @somoglobal #mondatosummit
— Kevin Burns (@kbefc) April 9, 2014
4/25 Mondato Summit Europe 2014
Another key info a mobile user checks its device 150 times a day via @Proxama @MondatoSummit #mondatosummit pic.twitter.com/ftpgF0P5R6
— Christina Belloge (@chrissie477) April 9, 2014
5/25 Mondato Summit Europe 2014
As per Rimma Perelmuter, "the flaw in our industry is a supply led mentality as no one owns the consumer today" #MondatoSummit
— Mondato Summit (@MondatoSummit) April 9, 2014
6/25 Mondato Summit Europe 2014
Expressiveness, perceived ease of use and perceived security are key to the mobile user @keypousttchi #MondatoSummit pic.twitter.com/cWcJhnGERp
— Mondato Summit (@MondatoSummit) April 9, 2014
7/25 Mondato Summit Europe 2014
Brand can = trust but in mPayments trust is not important...better to be useful / entertaining Dr Key Pousttchi #mondatosummit
— Kevin Burns (@kbefc) April 9, 2014
8/25 Mondato Summit Europe 2014
"Using hardware dongles for #authentication is appalling" says #mondatosummit panel CC @thomasjorg pic.twitter.com/yWlnIVcqbr
— Daniel Lowther (@prmonkeyman) April 8, 2014
9/25 Mondato Summit Europe 2014
#mondatosummit @uber "Drivers bring us presents 4 Xmas - no need, we tell them, it's automatic dispatch!" - technology changing models
— Duena Blomstrom (@DuenaBlomstrom) April 9, 2014
10/25 Mondato Summit Europe 2014
Social media's holy grail - reward customers that actively endorse your brand @Visible_Banking #MondatoSummit pic.twitter.com/RyRszfDxfK
— Mondato Summit (@MondatoSummit) April 9, 2014
11/25 Mondato Summit Europe 2014
Passwords are dead, context is king when it comes to authentication says @thomasjorg #mondatosummit
— Daniel Lowther (@prmonkeyman) April 8, 2014
12/25 Mondato Summit Europe 2014
"@MondatoSummit: RT @Paul_Vendorcom: “It’s all about data” @RoyVella @MondatoSummit @Level39CW http://t.co/Hb7ukNmuZw #MondatoSummit"
— Reson8e (@Reson8e) April 8, 2014
13/25 Mondato Summit Europe 2014
20% of all apps are only used once according to Thomas Jorgensen – the user experience must be made compelling! #MondatoSummit
— Jumio (@jumio) April 8, 2014
14/25 Mondato Summit Europe 2014
.@RBSGroup says its future is taking customer transactions and customer actions to drive value without being "creepy" #mondatosummit
— Daniel Lowther (@prmonkeyman) April 8, 2014
15/25 Mondato Summit Europe 2014
Judah Levine: MFS adoption lagging, incumbents evolving but not treating differently. Need to anticipate emerging value props #MondatoSummit
— Aneet Morar (@antmorar) April 8, 2014
16/25 Mondato Summit Europe 2014
@AmexUK smartest #mpayment company in the #SocialMedia realm by @Visible_Banking #MondatoSummit pic.twitter.com/wEnrrT6m8r
— Mondato Summit (@MondatoSummit) April 9, 2014
17/25 Mondato Summit Europe 2014
Keep these in mind when you think about innovation, from @brillthings #MondatoSummit pic.twitter.com/g0gWH86KET
— Aneet Morar (@antmorar) April 9, 2014
18/25 Mondato Summit Europe 2014
10000 mobile users in 13 countries surveyed - purchasers down 65% of users from 71% in 2011 - but increase in value #mondatosummit
— Kevin Burns (@kbefc) April 9, 2014
19/25 Mondato Summit Europe 2014
Dr Sier joins the panel discussion on the benefits of educating consumers via a personal video robot! #MondatoSummit pic.twitter.com/6BkP0MuA5t
— Mondato Summit (@MondatoSummit) April 9, 2014
20/25 Mondato Summit Europe 2014
We retailers know our businesses; we need help to understand technology to help us sell stuff and make money- Richard Braham #MondatoSummit
— Mondato Summit (@MondatoSummit) April 9, 2014
21/25 Mondato Summit Europe 2014
@brillthings believes device innovation (like apps) will come from start-ups, rather than big OEMs, with low cost tech #MondatoSummit
— Aneet Morar (@antmorar) April 9, 2014
22/25 Mondato Summit Europe 2014
@mikehawkes highlights the need for frameworks enabling smaller companies to work with banks on security solution prototypes #MondatoSummit
— Jumio (@jumio) April 8, 2014
23/25 Mondato Summit Europe 2014
TagAttitude's Yves Eonnet: Emerging mkts = revolution, cash to phone vs. Devt mkts = evolution, new ways of doing same thing #MondatoSummit
— Aneet Morar (@antmorar) April 8, 2014
24/25 Mondato Summit Europe 2014
And the #MondatoSummit award winners are... @Bell_ID for European MFS Innovation of the Year pic.twitter.com/L21gUQDnfr
— Mondato Summit (@MondatoSummit) April 9, 2014
25/25 Mondato Summit Europe 2014
Congratulations to @scanpay for European Startup of the year at #MondatoSummit! pic.twitter.com/aMBYe7MldL
— Mondato Summit (@MondatoSummit) April 9, 2014
What are your favourite tweets, quotes and insights from the Mondato Summit Europe 2014 conference? I invite you to share your views on the future of mobile financial services here, on twitter or on google+.