An insurance company is seeking a Telework Complaints Resolution Disability Claims Specialist.
Candidates will be responsible for the following:
Assessing the validity of complaints
Identify trends in order to optimize the performance of the organization
Providing feedback, initiating continuous improvement, and identifying training opportunities
Qualifications Include:
5 years experience in disability claims
Demonstrated superior customer service skills
Excellent verbal and written correspondence skills
Strong analytical and critical thinking skills
Demonstrated collaborative skills and ability to partner inter-departmentally
Proficiency in Microsoft Office