MOUNTAIN VIEW, Calif., July 8, 2015 /PRNewswire/ – Based on recent analysis of the computed radiography (CR) industry, Frost Sullivan recognizes Carestream Non Destructive Testing (NDT) with the 2015 Global Frost Sullivan Award for New Product Innovation for its HPX-PRO Portable CR System.
Carestream’s lightweight HPX-PRO system is designed for digital X-ray imaging in rugged NDT environments. It can be set up in less than five minutes and produces high-quality digital images for quick analysis and rapid reporting.
“Carestream’s efforts to plug the lacuna for a digital alternative to film radiography in narrow-width applications have paid off handsomely, with the HPX-PRO finding immediate and widespread acceptance,” noted Frost Sullivan’s Principal Lead Nikhil Jain. “The HPX-PRO not only provides imaging capabilities comparable to film, but is also highly portable.”
In 2009, Carestream NDT delivered an industry-defining product, HPX-1, which received the 2012 Frost Sullivan Product Innovation Award. Now in a repeat performance six years later, it raised the bar for innovation with the HPX-PRO system. The product’s advanced functionality and design help users make a seamless transition from film radiography to digital radiography.
Frost Sullivan notes that portability and productivity are critical for use in rugged environments. At 35 pounds, the HPX-PRO system is the lightest CR scanner commercially available. It is packaged as an integrated system and not just a reader, which boosts productivity by improving the workflow from job setup to report generation. It employs a new setup screen that organizes customer information, part description, inspection technique review, weld numbering, as well as uploads reports in 10 minutes. The software embedded in HPX-PRO allows users to create templates of commonly used reports and populate it with corporate logos and the fields they require.
“Carestream NDT has done a great job of understanding customer needs in the NDT industry and developing an innovative new product to address those needs,” said Frost Sullivan Global President Managing Partner Krishna Srinivasan. “Its HPX-PRO is uniquely positioned for sustained success because it addresses the core issues that customers care about—quality, functionality and reliability.”
Carestream NDT has designed HPX-PRO with extreme care, as the product needs to be robust enough to be deployable in rugged environments. The HPX-PRO possesses a replaceable air filter and vent to ensure that the air is clean and adequately circulated inside the scanner. Furthermore, it features a fold-up entry and exit door with extensions that are held closed by a magnet to keep the HPX-PRO dust- and dirt-free.
Finally, Carestream NDT is redefining customer service in the global CR market. Two months after the launch of the product, the company received the highest possible ratings on its customer satisfaction surveys for the HPX-PRO’s design and functionality, and for its training and value.
Each year, Frost Sullivan presents this award to the company that has developed an innovative product by leveraging leading-edge technologies. The award also recognizes the value-added features/benefits and the increased return on investment (ROI) the product offers. This, in turn, increases customer acquisition and overall market penetration potential for the product.
Frost Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.
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