Hi,
I'm Michael Radmore.
I own removed@ntlworld.com.
I tried to create a new email account - removed@virginmedia.com - as follows.
On the 'My Profile' page I clicked 'Manage Accounts'
On the 'Manage other My Virgin Media accounts' page I clicked 'Create a new account'
On the 'Create a new account' page I entered my name - Michael Radmore - and the email address I wanted - removed - and clicked 'Check Availability'
Lo and behold the account was not available
This is because it WAS available yesterday when I first tried to create it but when I clicked 'Create account' after entering a password I got the 'Oops, something's broken' page
This is far from the first time I've had trouble trying to set up new email accounts
I currently have the following accounts:
removed@ntlworld.com
removed@ntlworld.com
removed@ntlworld.com
removed@ntlworld.com
removed@virginmedia.com
If I click the 'View/Change' link for - removed@virginmedia.com - I get the 'Oops, something's broken' page
Why?
Why does this always happen when I try to create new accounts?
It seems to me there is something wrong with my master account
Please fix as a matter of urgency as the new account is required for communication with a court.
As a matter of fact all I really need to do is change 'removed' to 'removed'
If you can do that I'll be happy
Thank you, but it really shouldn't be necessary to it this way.
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