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BETSOL to Provide Contact Centers with Real-Time Translation Solution for Omni-Lingual Customer Care WALTHAM, Mass. – June 14, 2016 – Lionbridge Technologies, Inc. (NASDAQ: LIOX), today announced that it has signed a partnership with BETSOL, a leading...

How to convert more customer service professionals into subscribers of your help desk software Thing I’ve learned: There are very few help desk startups and veteran customer service companies who have blogs. And many of the ones that do have blogs have...

Today we announced the results of the 2014 Temkin Group CX Vendor Excellence Awards. Once again we had a great group of nominees, making the scoring difficult for the judges. Congratulations to this year’s winners: Allegiance Clarabridge...

Technology Blue Ridge Launches Supply Chain Analytics at Rema Distribusjon AS Blue Ridge implements supply chain analytics at Rema Distribusjon AS, subsidiary of the major Norwegian food retailer REMA 1000. The food distributor looks to capitalize...

  Download the printable PDF version of this guide to bring along to the conference here. Access    Booth 5175 Contact: Lindsey Eaton, sales and marketing operations manager lindsey.eaton@accessefm.com 913.752.9938 Hundreds of hospitals...