Title: eBusines Operations Analyst

Location: United States-Connecticut-Shelton-Trumbull - 3 Corporate Drive

Job Number: 16000DT0

eBusiness Operations Analyst

Position Summary


position is responsible for daily management of GS1 trading partners

(Customers, Carriers, Suppliers, Co-packers, Warehouses, Banks, 3rd

Party Providers, Brokers/Distributors & Export) in US, CA, Foods Solution

US & CA. The position has to be able to determine appropriate EDI approach

depending on trading partner and country. The management includes but is not

limited to maintaining the ongoing EDI partnerships, testing/rollout of new

partners, testing/rollout of new transactional functionality and managing

transaction set rollout programs across the trading partner base. This position

interfaces daily with its counterparts within the trading partner base to

ensure consistent transaction integrity and full GS1guidelines compliance. The

position’s principal objective is to ensure viable GS1trading partnerships are

created maintained and result in effective transfer of data into and out from

internal application systems.

Position Responsibilities


Is a Subject Matter Expert in EDI enabling

support of a diverse landscape of trading partners/multiple countries by

overseeing the daily transaction environment. Performing detailed analytical

work, determining and implementing technical solutions for issue resolution,

data flow integrity, audits and controls.



detailed analytical work, to determine root cause of EDI translation failure

and “translate” to business language understood by internal customers (Customer

Service, Logistics’, Warehousing, Transportation, Supply Management, OOH IC,

Co-packers, DMO, CCD, IT) for resolution in source system.

If required, take lead role with Supply

Chain Capabilities, IT, and internal customer to resolve issue.



with EDI counterparts within trading partner base to resolve transaction and

transmission issues related to GS1activity, rollout of transactions and project

support. Conduct industry analysis to determine potential trading partners for

document expansion programs and assisting in the development of rollout plans.

Develops and leads

mapping development to support rollout of new transactions and new

programs and negotiating with customers as needed to achieve mutual


Provide training on new

eBusiness-EDI functionality to team members and other application users.



and executes testing plans with trading partners and internal resources in

support of moving the transaction to production.



a Subject Matter Expert on GS1 standards and logic requirements to support 38

transactions, EDI relationship with SAP and other processes supported by


Develop processes and

ongoing functionality to manage internal eBusiness-EDI profiling material

regarding trading partners, trading partner material and Unilever internal

and external eBusiness-EDI documentation.

Represent the NA

eBusiness-EDI perspective in various internal forums, customer meetings

and industry sessions.


Managing a diverse

array of time sensitive EDI activities, supporting different businesses in

different countries that properly integrate production support, transaction

development, rollout testing and project support.

Resolve EDI

communication gaps through effective mapping of inbound and outbound data as

required by the trading partner base.

Negotiating with

counterparts within the trade to ensure ongoing changes made by trading

partners can be supported within Unilever and meet the requirements of the EDI


Advance problem

resolution related to EDI data translation and application file interfaces.

Deciding on the right

technical solution to ensure it meets the requirements of the business and EDI

best practices standard.

Extremely close attention to detail and 100%

accuracy in mapping.

Understand and analyze the

strategic impact of daily issues within Customer & Financial Services, CD,

Supplier, Warehouse, Transportation, and Finance capabilities/processes.

Maintaining up-to-date working

knowledge of daily activities within the Supply Chain systems/processes.


EDI volumes – over 7 million transactions


Currently, 460 EDI Trading Partnerships

(Customers, Carriers, Suppliers, Co-packers, Warehouses, Transportation, Banks,

3rd Party Providers, Brokers & Distributors) are supported.


supports approximately 38 documents for different NA departments/countries and

is facing major development projects in terms of consolidation of the Unilever

business and regions, Value Added Network changes, document development

opportunities and development of eBusiness technologies.

Education & Training:

Bachelors Degree, preferably in Logistics,

Business, Information Systems or equivalent experience.

Work Experience:

2-4 years increasing responsibility in B2B/EDI

Sterling B2B Integrator experience a plus

Required Skills






& Information Management



Channel Logistics Development



Customer Service Development and Management

Working Knowledge

Distribution and Warehouse Management

Basic Appreciation

Project Management




Strategies and Designs for Extended Supply Chains Working Knowledge

Developing and Implementing SC Innovation and Technology

Basic Appreciation

Unilever offers a competitive

compensation package which includes: Medical & Dental Plans, Life

Insurance, including eligible spouses, domestic partners & children; Health

Care Flexible Spending, Dependent Care, Retirement & Savings Plans, Tuition

Reimbursement, Paid Vacation and Holidays.

Please note: as part of the job

application, you will be asked to complete pre-screening questions.

Completion of the pre-screening questions are

mandatory in order to be considered. Please allow yourself plenty of time to

complete both the application and pre-screening questions.

If the pre-screening questions are partially

answered or not at all, it will adversely affect the progress of your

application. Please be aware that you will have to complete the pre-screening

questions at once as you will be unable to return to it later.

All qualified applicants will

receive consideration for employment and will not be discriminated against on

the basis of race, color, religion, sex, sexual orientation, national origin,

age, disability, protected veteran status, or other protected class in

accordance with applicable federal, state, and local laws.

Unilever takes affirmative action in support

of its policy to and advance in employment individuals who are minorities,

women, protected veterans, and individuals with disabilities.

Employment is subject to

verification of pre-employment drug-screening results and background


Job: Supply Chain

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